Experts Reviews · Company report
Nashville Steam Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Nashville Steam Clean

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 5.0★ from 163 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nashville Steam Clean is better than 100% of stone cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nashville Steam Clean is better than 99% of stone cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nashville Steam Clean is better than 99% of stone cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nashville Steam Clean is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nashville Steam Clean is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nashville Steam Clean is better than —% of stone cleaning services.–
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Reviews for your job

Customers hired Nashville Steam Clean for 5 kinds of job.

Nashville Steam Clean for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$327
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “Carpet steam cleaning” · showing 40

Shea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Huge thanks to Kevin at Nashville Steam Cleaning! Kevin was fantastic to work with from start to finish—he showed up right on time, had all the perfect products, and was super helpful setting everything up. He worked so hard on my car, and shoutout to Jordan who was there working hard alongside him, too! My seats…

Customer photo from Shea's review
Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Marcos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They arrived promptly on time and did a great job cleaning our couches and carpets!

Customer photo from Marcos's review
Paid $400–450Great priceCarpet steam cleaningUpholstery cleaning
RichardLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alex took the time to point out and explain certain issues with my particular carpet as well the needed neutral cleaners and cleaning measures that inhibit the transfer of soil and debris from hardwood to the carpeting. It may sound obvious regarding cleaning, but certain products can slowly create a sticky buildup…

Paid $250–300Great priceCarpet steam cleaning
TarinaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

All I can say is WOW!! Scheduling this appointment was fast and easy as well as when Alex arrived to steam clean our carpets he was super professional and extremely nice. He educated us on our carpets as well. Plus our carpets are now protected and looks brand new! I will definitely call them again!

Paid $200–250Reasonable priceCarpet steam cleaning
KevinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alex came over and took care of our carpets. He did an awesome job! Our carpets look brand new!

Customer photo from Kevin's review
Carpet steam cleaning
NaturalLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alex did an amazing Job!!! He was friendly, efficient, and quick Ahmad it looks awesome!

Paid $150–200Reasonable priceCarpet steam cleaning
Amber4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alexander arrived on time and completely transformed the carpet. I’m so happy with the results. He also went above and beyond providing me with advice on several other issues at the house. He was professional, kind, helpful and generous with his time and insights. I’m truly grateful and very happy with the results! Alexander is 10/10

Customer photo from Amber's reviewCustomer photo from Amber's review
Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Everyknee13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kind service. Great job.

Reasonable priceCarpet steam cleaning
Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex knocked it out of the park! First, he came and explained what he was going to do in each room that I had already requested work to be done in when I booked the appointment. Then he got to work! Then after he was done, he walked through and showed me all the work he did and pointed out areas that needed…

Customer photo from Travis's review
Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningService not listed
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience!!! My rugs look and smell amazing!!!

Great priceCarpet steam cleaning
Lorenzo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nashville steam Clean is top-tier very professional, very accommodating and very efficient. 10/10 Recommend

Paid $150–200Great priceCarpet steam cleaning
Brittney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Loved the service ! It took no time , Brooklyn and her brother had wonderful energy and even helped me bring a package in!

Paid $100–150Reasonable priceCarpet steam cleaning
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Outstanding service! Our carpets look brand new.

Paid $250–300Reasonable priceCarpet steam cleaning
SarinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We were moving in and decided to steam Clean carpets before moving in called Kevin last minute on a Sunday and he came through and got it done and did a phenomenal job!! What a legend!

Paid $400–450Great priceCarpet steam cleaning
AndreaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing carpet cleaning service! They were incredibly friendly, had great communication throughout the entire process, and were able to fit me in last minute. Very professional, reliable, and it’s always a plus supporting a local, family-operated business. Highly recommend!

Paid $150–200Great priceCarpet steam cleaning
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin and his team are incredible! They arrived on time and paid very close attention to detail. I can’t recommend enough.

Great priceCarpet steam cleaning
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nashville steam clean is the best!! Highly recommend this company! They take great care for their customers!!

Great priceCarpet steam cleaning
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Phenomenal service! Thank you.

Paid $250–300Great priceCarpet steam cleaning
AnthonyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys are awesome!! Contacted them at 12:00 today to clean our nursery room and they were out here by 2:00! Ended up doing two rooms in under an hour!! Highly recommend!

Carpet steam cleaning
PamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did an excellent job cleaning our carpets! He got us in quickly and did a really thorough job! They vacuumed, sprayed, used a very strong wet vac, and then raked the carpet. The carpets look great and the whole house smells cleaner! They were very professional and worked very hard. It’s his own business…

Paid $400–450Reasonable priceCarpet steam cleaning
Al8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed a sectional couch and the carpet cleaned in the house so I decided to use Nashville Steam Clean and I am so glad I did!! Kevin and Brooklyn were just awesome to work with. Brooklyn did a fantastic job on cleaning everything!! Would recommend them to anyone. Will for sure call them next time!!!

Reasonable priceCarpet steam cleaningUpholstery cleaning
susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kevin and his team did a remarkable job! They were professional, friendly and showed up on a last minute notice after a long hard days work. Tenants can do things to carpets you think can’t be cleaned. Nashville Steam Clean saved the day!

Great priceCarpet steam cleaning
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience with Nashville Steam Clean. They were extremely timely, arriving exactly when they said they would, and got right to work. The team was professional, courteous, and genuinely kind throughout the entire process. Not only did they do an excellent job—our carpets look and feel like new—but…

Paid $350–400Reasonable priceCarpet steam cleaningArea rug cleaning
sabrina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did a awesome job cleaning my carpet and my area rugs they even fix the carpet on the step that my crazy dog pulled up 😂 They got candle stains out and charged a very reasonable price for three bed room 12 steps platform hallway and two large Ariel rugs. They were friendly, precise, and professional.…

Paid $350–400Great priceCarpet steam cleaning
MattLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I called for a cleaning and they went out of their way to fit me in last minute and arrived 20 minutes later! The job was perfect and they got out several stains that another company could not get out. Fantastic customer service.

Paid $150–200Great priceCarpet steam cleaning
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

What a great company. They did a great job and service. They are responsible and efficient and effective not to mention great personalities. I will have them back year after year. ❤️❤️❤️❤️

Paid $200–250Great priceCarpet steam cleaning
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin goes above and beyond. We had another carpet cleaner chem-dry come out but carpets still looked filthy. Hired Kevin to redo them and they were night and day better. A++++++++

Paid $100–150Great priceCarpet steam cleaning
Jean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nashville Steam Clean is fantastic! Jordan and Anderson were absolutely top-notch—professional, courteous, and incredibly thorough. They went above and beyond to take amazing care of both my furniture and carpets. Everything looks and feels fresh and spotless. I couldn’t be happier with the service and highly…

Carpet steam cleaning
Anu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin and his team did a great job of cleaning our carpets again. We have been his customers for 4 years now. Definitely going to you call for carpet cleaning. Big shout to Brooklyn and Jordan for doing a great job.👋

Paid $400–450Reasonable priceCarpet steam cleaning
Lourdes4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kevin did an amazing job! He communicated well, fit is on his calendar quickly and appeased my clients. I’ll definitely use his services again.

Paid $100–150Great priceCarpet steam cleaning
Kayla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just used Nashville Steam Clean for the second time this year. Texted Kevin with a very last minute request. He fit me in and his kids came and did an excellent job cleaning my carpet in my entire home. Very professional. Will continue to use when I need carpet and upholstery cleaning.

Paid $300–350Reasonable priceCarpet steam cleaning
Tami11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carpets were brought back to life! Got us scheduled very quickly when called.

Paid $350–400Reasonable priceCarpet steam cleaning
Joel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am a paint contractor and accidentally we got paint on a master bedroom carpet that we thought was going to be removed. I reached out to Kevin and he was able to come out and remove every bit of paint from the carpet with his steam cleaner and his skills. Highly recommend!

Carpet steam cleaning+ Punctuality+ Professionalism+ Value
Jackie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent cleaning and I will recommend them to others. Five star is exactly what they are.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and his son were very knowledgeable. He did not try to up sell me services I did not need like other companies I contacted. Have gave me a very reasonable price. My carpet and sofa look brand new. I would highly recommend and will be using him again!

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
ahad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and his son showed up on time, wasted no time, did an amazing job with very reasonable rates. They were very respectful of the residents and also very careful with furniture and walls/floors. I highly recommend this company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sunshine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When choosing a company to clean your carpets, you want someone who you feel safe allowing into your home and does a good job. Kevin has exceeded my expectations! My carpets have never looked or smelled better!! Not to mention how charismatic and trustworthy Kevin is! I will never hesitate to use or recommend this…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unbelievable results will use this company again. If you don't have a guy, use this one!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Carl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional showed up on time m. Did exactly what he said he was going to do..Very knowledgeable about his profession.

Carpet steam cleaning
Adriana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more carpet steam cleaning reviews (5 more) →

Price

$256+4% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 39%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning45$146–$327
Upholstery cleaning22$183–$373
General carpet cleaning10$139–$309
Area rug cleaning8$176–$310
Pet stain & odor removal6$151–$373

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