Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Reviewers for Nashville Steam Clean, which holds a 5/5 rating from 163 reviews, consistently highlight punctual arrivals, efficient work, and thorough cleaning of carpets, rugs, and upholstery. Customers frequently note the staff’s knowledge regarding fabrics and pet odors, along with easy scheduling and clear communication. The owner responds to 99% of reviews, and patrons describe the service as professional and reliable, with no significant criticisms found in the provided excerpts.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
Bar = this company · dark tick = category median.
163 Google reviews we collected
Phrases our text analysis found in 143 written reviews
Price verdicts customers left with their Google review
Middle half of what 33 customers paid ($158–$377) · gold mark = category median.
How often each topic comes up in the written reviews
We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived promptly on time and did a great job cleaning our couches and carpets!”
“the work was so amazing and efficient, Jordan and Brooklyn are both very fast and work really hard.”
“Kevin was fantastic to work with from start to finish—he showed up right on time, had all the perfect products, and was super helpful setting everything up.”
“Overall, it was great work, and I would highly recommend them!”
“Not only did they do an excellent job—our carpets look and feel like new—but their pricing was very reasonable for the quality of service provided.”
“The boss kevin is very easy to talk to over the phone and the appointment setup was as easy as can be”
“…lace the carpets & I truly appreciated that mostly I appreciated his honesty & the integrity of the company!…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Nashville Steam Clean for 5 kinds of job. Pick one to see what they paid and said.
the work was so amazing and efficient, Jordan and Brooklyn are both very fast and work really hard. The boss kevin is very easy to talk to over the phone and the appointment setup was as easy as can be
We had a large sectional and area rug cleaned. Customer service was exceptional and items cleaned look great! We will use them again!
Huge thanks to Kevin at Nashville Steam Cleaning! Kevin was fantastic to work with from start to finish—he showed up right on time, had all the perfect products, and was super helpful setting everything up. He worked so hard on my car, and shoutout to Jordan who was there working hard alongside him, too! My seats…
They arrived promptly on time and did a great job cleaning our couches and carpets!
Brooklyn & Jordan were on time, professional, & explained options well with no pressure. My living & dining room furniture looks refreshed & years younger.
Alex took the time to point out and explain certain issues with my particular carpet as well the needed neutral cleaners and cleaning measures that inhibit the transfer of soil and debris from hardwood to the carpeting. It may sound obvious regarding cleaning, but certain products can slowly create a sticky buildup…
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 45 | $146–$327 |
| Upholstery cleaning | 22 | $183–$373 |
| General carpet cleaning | 10 | $139–$309 |
| Area rug cleaning | 8 | $176–$310 |
| Pet stain & odor removal | 6 | $151–$373 |
5.0 ★★★★★ 163 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very knowledgeable about fabrics. Did a test spot before cleaning our sofa. Friendly and worked quickly. We were pleased with the job
the work was so amazing and efficient, Jordan and Brooklyn are both very fast and work really hard. The boss kevin is very easy to talk to over the phone and the appointment setup was as easy as can be
We had a large sectional and area rug cleaned. Customer service was exceptional and items cleaned look great! We will use them again!
Thank you so much for trusting Nashville Steam Clean with your upholstery and area rug steam, cleaning! And thank you for mentioning the exceptional customer service, that means the world to us! We look forward to seeing you next time!
Huge thanks to Kevin at Nashville Steam Cleaning! Kevin was fantastic to work with from start to finish—he showed up right on time, had all the perfect products, and was super helpful setting everything up. He worked so hard on my car, and shoutout to Jordan who was there working hard alongside him, too! My seats and car carpets look incredible now—such a massive difference. Kevin gave great recommendations on keeping them clean, set up drying fans so everything dried fast, and left the car smelling so fresh. I feel so good driving my car again. Thank you, Kevin!
Hi Shea, thank you for Trusting Nashville Steam Cleanwith your upholstery steam cleaning project! We are so glad that it was such a massive difference, and we will be available for your Steam Cleaning needs in the future!
They arrived promptly on time and did a great job cleaning our couches and carpets!
Thank you Marcos for trusting Nashville Steam Clean to Steam Clean your carpets. Let us know if you need anything at all!
Nashville Steam Clean did an excellent job of cleaning our two couches in preparation for our son's wedding rehearsal at our home. They showed up on time, were very thorough and very professional. I would definitely recommend them.
Thank you Bryan for trusting Nashville Steam Clean to steam clean your upholstery. We are here for you if you need anything at all, thank you so much!
Brooklyn & Jordan were on time, professional, & explained options well with no pressure. My living & dining room furniture looks refreshed & years younger.
Thank you so much Laura! thank you for trusting Nashville Steam Clean for your upholstery steam cleaning needs. We look forward to serving you in the future!
We recently used Nashville Steam Clean to clean two chairs and a couch, and they did a solid job. The cleaning freshened everything up nicely and removed the vast majority of the noticeable stains. The service was prompt and professional. I'd definitely consider using them again for routine furniture maintenance or quick touch-ups around the house.
Thank you so much, Patrick. It’s an honor to serve you with upholstery steam cleaning! We are so glad the service was prompt and professional, and we look forward to working with you in the future!
Alex took the time to point out and explain certain issues with my particular carpet as well the needed neutral cleaners and cleaning measures that inhibit the transfer of soil and debris from hardwood to the carpeting. It may sound obvious regarding cleaning, but certain products can slowly create a sticky buildup on the wood’s surface and attract more dirt and serve as a carrier for even more filth that can become rather unsightly from the transition from wood the carpet. This was the case with my stairwell leading to a carpeted hallway. The carpets were thoroughly cleaned/treated using a professional van-mounted Titan Hydra Master steam cleaner. I was very satisfied with the results. Alex was very knowledgable and professional. I would certain use Nashville Steam Clean service again.
Thank you for the great review Richard. We are thankful to be able to serve you cleaning your carpet when it gets dirty!
All I can say is WOW!! Scheduling this appointment was fast and easy as well as when Alex arrived to steam clean our carpets he was super professional and extremely nice. He educated us on our carpets as well. Plus our carpets are now protected and looks brand new! I will definitely call them again!
Thank you so much Tarina!! we are so glad to hear that you’re pleased with our services and Expertise. Smart move choosing fiber protection to make your carpets last longer and help protect against stains!! See you next time!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
