Carpet cleaning service · Nashville, TN · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 42 stone cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★272 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
$250typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate EverClean Nashville five stars based on 272 reviews, noting the owner replies to 72 percent of feedback. Customers frequently cite punctuality, professional communication, and reasonable pricing for carpet, rug, upholstery, and tile cleaning. Recurring themes include thorough results, helpful maintenance advice, and efficient scheduling. The provided excerpts contain no low-star reviews or specific criticisms, as all listed feedback is positive.
Google rating: 5.0 out of 5 from 272 reviews (99% five-star).
Reviews on this page: 272 Google reviews (243 with written comments, 2 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: November 4, 2026.
Service: Stone Cleaning Service serving Nashville, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other stone cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
EverClean NashvilleStone Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.EverClean Nashville: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.EverClean Nashville: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.EverClean Nashville: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.EverClean Nashville: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.EverClean Nashville: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
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Bar = this company · dark tick = category median.
Star ratings
272 Google reviews we collected
5.0of 5
5 stars27099%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 243 written reviews
99%praise
Praise51099%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2342%
Reasonable3156%
Overpriced00%
Not sure12%
$250+1% vs typical stone cleaning services
Middle half of what 36 customers paid ($170–$360) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13226%
Staff & attitude12324%
Speed & response9619%
Would recommend7014%
Price & value479%
Communication347%
Honesty & trust133%
What customers talk about
We read 243 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Technician Sammy was professional, kind, and thorough.”
“Unfortunately, we discovered new white sofas had been damaged by a storage facility.”
“Polite and professional- and we are happy with the carpets and sofas they cleaned.”
“Brandon and his team did great at communicating and scheduling an appointment and arrived on time.”
“Would 100% recommend & we plan on using again in the future.”
“Can't recommend their work and customer service more highly!”
“It was a seamless, pleasant experience for a fair price.”
“Interior curtains were tricky due to material, he told me clearly what to expect and explained the soiling and wear on the curtains.”
“Company is reliable, reasonably priced and Sammy does a great job!”
People customers mention
Brandon13 reviews
Sammy12 reviews
John7 reviews
Cleaning5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired EverClean Nashville for 6 kinds of job. Pick one to see what they paid and said.
Madison6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Our experience with EverClean was great. Technician Sammy was professional, kind, and thorough. He shared a lot of helpful information during the visit. Price was very reasonable. Would 100% recommend & we plan on using again in the future.
Paid $200–250Great priceGeneral carpet cleaning
Cynthia11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
We had been paying really high prices to have our rugs cleaned. I did some extensive online review-reading to find our next carpet cleaning service, and EverClean was so postiviely reviewed that I had to try them. Brandon and his team are all everyone says---pleasant, efficient, prompt and most important,…
donna12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I had 2 light colored chairs in a room not used frequently. Unbeknownst to us, our dog had been marking his territory.
Had the chairs cleaned by Ever Clean Nashville and they look completely better and the smell is gone as well. I highly recommend them. He worked on the chairs until he and I were both satisfied.
I thought the price was great.
Paid $150–200Great priceUpholstery cleaning
Debby7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Had carpet moths in my rug and called Brandon for help. After much research, I left the carpet outside in freezing temperatures for a week, then took it to Brandon to get washed. They did an excellent job and my carpet is clean and free of any larvae.
MargyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Super happy with all three services, carpet cleaning, rug cleaning, and upholstery cleaning. Sam was on time, very professional and did a fabulous job! He even got out stains other cleaners couldn’t get out. Definitely using EverClean again!
Jennifer6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everclean did an amazing job on our carpets! I cannot recommend them highly enough. They were incredibly professional, efficient, and thorough -the carpets look fantastic! The entire experience was seamless from start to finish.
Our experience with EverClean was great. Technician Sammy was professional, kind, and thorough. He shared a lot of helpful information during the visit. Price was very reasonable. Would 100% recommend & we plan on using again in the future.
Price assessment: Great price
Price: $200–250
Services: General carpet cleaning
Response from the owner · 6 days ago
Thanks for the great review, Madison! We're glad you're happy with the professionalism and thoroughness of our carpet cleaning service, and we truly appreciate your choosing EverClean Nashville. Thank you again! Brandon
Tucker Herndon8 reviewsiTotal number of Google reviews Tucker has written across all businesses on Google Maps, not just this one.
Brandon and his team did great at communicating and scheduling an appointment and arrived on time. They went above and beyond to make sure that everything was cleaned well and we appreciate how easy they made the process. We have used them multiple times and they will always be our first call for anything that we need cleaned.
Price assessment: Great price
Services: Carpet steam cleaning, Upholstery cleaning, Area rug cleaning
Response from the owner · a week ago
Thanks for the great review, Tucker! We're glad you're happy with our carpet cleaning service and truly appreciate your choosing EverClean Nashville. Thanks again! Brandon at EverClean Nashville
Adele Tyler2 reviewsiTotal number of Google reviews Adele has written across all businesses on Google Maps, not just this one.
We had been paying really high prices to have our rugs cleaned. I did some extensive online review-reading to find our next carpet cleaning service, and EverClean was so postiviely reviewed that I had to try them. Brandon and his team are all everyone says---pleasant, efficient, prompt and most important, excellent professional cleaners of both carpets and upholstery. AND we are saving money. How does it get better than that?
Price assessment: Great price
Price: $250–300
Services: Upholstery cleaning, Area rug cleaning
Response from the owner · a week ago
Thanks for the review, Cindy! We're glad you're happy with our upholstery and rug cleaning service, and greatly appreciate your choosing EverClean Nashville through the years. Thanks again! Brandon
donna nelson12 reviewsiTotal number of Google reviews donna has written across all businesses on Google Maps, not just this one.
I had 2 light colored chairs in a room not used frequently. Unbeknownst to us, our dog had been marking his territory.
Had the chairs cleaned by Ever Clean Nashville and they look completely better and the smell is gone as well. I highly recommend them. He worked on the chairs until he and I were both satisfied.
I thought the price was great.
Price assessment: Great price
Price: $150–200
Services: Upholstery cleaning
Response from the owner · 10 months ago
Thank you for the great review, Donna! Delivering a job-well-done is our top priority, so we're happy to hear you appreciate our upholstery cleaning service in Nashville. Thank you again for choosing EverClean Nashville! Brandon
Alice GriffinLocal Guide · 27 reviewsiTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Cleaned interior curtains and curtains on my covered porch. Did a great job on both. Interior curtains were tricky due to material, he told me clearly what to expect and explained the soiling and wear on the curtains. I'm very happy and would definitly use EverClean Nashville again!
Services: Drapes & curtain cleaning
Response from the owner · a month ago
Thanks for the great review, Alice! We're glad you're happy with our Nashville drapery cleaning service and truly appreciate your choosing EverClean Nashville. Thanks again! Brandon
Adrian WaltonLocal Guide · 27 reviewsiTotal number of Google reviews Adrian has written across all businesses on Google Maps, not just this one.
Brandon and his team are great! They did a super job cleaning my drapery and sofa, and were efficient and thorough. I highly recommend!!!!
Response from the owner · a month ago
Thanks for the great review, Adrian! We're glad you're happy with our upholstery and rug cleaning service and truly appreciate your choosing EverClean Nashville. Thanks again! Brandon
Debby Miller7 reviewsiTotal number of Google reviews Debby has written across all businesses on Google Maps, not just this one.
Had carpet moths in my rug and called Brandon for help. After much research, I left the carpet outside in freezing temperatures for a week, then took it to Brandon to get washed. They did an excellent job and my carpet is clean and free of any larvae.
Price assessment: Great price
Price: $100–150
Services: Carpet steam cleaning, General carpet cleaning
Response from the owner · 8 months ago
Thanks for the review, Debby! We're glad you're happy with our Nashville rug cleaning service and we greatly appreciate your choosing our floor care company. Thanks again! Brandon at EverClean Nashville
Michael O Johnston2 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Thanks for the great review, Michael! We're glad you're happy with our Nashville rug cleaning service and we truly appreciate your choosing EverClean Nashville. Thanks again! Brandon
Allyson Woosley9 reviewsiTotal number of Google reviews Allyson has written across all businesses on Google Maps, not just this one.
