Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate MasterClean of Mt. Juliet five stars based on thirty-five reviews, noting the owner responds to ninety-one percent of feedback. Customers frequently highlight punctuality, quick response times, and fair pricing for services including carpet steam cleaning, upholstery restoration, and pet odor removal. Recurring themes describe thorough work, knowledgeable advice on maintenance, and effective stain elimination. No common criticisms appear in the provided excerpts, as all listed reviews are five-star.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
35 Google reviews we collected
Phrases our text analysis found in 33 written reviews
Price verdicts customers left with their Google review
Middle half of what 4 customers paid ($201–$273) · gold mark = category median.
How often each topic comes up in the written reviews
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“House guests were expected in a few weeks, and it was time for a thorough house cleaning.”
“We finally decided to have our living room sofa and two upholstered side chairs professionally cleaned after having them for about 15 years.”
“Steve was friendly and professional and I’d highly recommend his services!”
“The price was very reasonable, especially for the quality of the work and the quick response.”
“Professional, reasonably priced and he is extremely knowledgeable about stain removal and cleaning.”
“Steve was professional, efficient, and easy to work with.”
“Steve is trustworthy punctual and always does a great job every time!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired MasterClean of Mt. Juliet for 3 kinds of job. Pick one to see what they paid and said.
10 out of 10 recommend! We had Steve come out to clean and deodorize our couch. It looks brand new and smells amazing.
MasterClean of Mt. Juliet did a fantastic job. Steve was able to come out on very short notice and completely fixed a carpet area my puppy had destroyed. He also sanitized the entire room after several puppy accidents, and now the carpet smells great again. The patch repair looks excellent, the odor is gone, and…
We had Steve come out to clean a couch we bought off of FB marketplace. He was very knowledgeable about upholstered furniture and was able to make our couch look beautiful again! Steve was friendly and professional and I’d highly recommend his services!
This is the best our 20 year old carpets have looked! We have dogs, therefore we have stains. Steve made them look better than I could have imagined. He explained to me the most effective products to use for accidents. He was so nice and so pleasant to work with. I am scheduling another visit for furniture and tile.…
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 4 | $146–$327 |
| Upholstery cleaning | 3 | $183–$373 |
| Pet stain & odor removal | 2 | $151–$373 |
5.0 ★★★★★ 35 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
10 out of 10 recommend! We had Steve come out to clean and deodorize our couch. It looks brand new and smells amazing.
5 Star Review! We finally decided to have our living room sofa and two upholstered side chairs professionally cleaned after having them for about 15 years. House guests were expected in a few weeks, and it was time for a thorough house cleaning. Steve did an exceptional job. He actually likes what he does, knows what he’s doing, and takes great pride in his work. What difference! Our furnitures looks, feels and smells like new. We’re could not be happier. And, the cost was very reasonable!
Thank you Tim! We're so glad you were happy, and we were able to help you out!
MasterClean of Mt. Juliet did a fantastic job. Steve was able to come out on very short notice and completely fixed a carpet area my puppy had destroyed. He also sanitized the entire room after several puppy accidents, and now the carpet smells great again. The patch repair looks excellent, the odor is gone, and everything was finished in just a few hours that same afternoon. The price was very reasonable, especially for the quality of the work and the quick response. Steve was professional, efficient, and easy to work with. I would definitely recommend MasterClean of Mt. Juliet.
Thank you so much for your kind words. We enjoyed being able to help you out. If you need anything else, let us know!
We had Steve come out to clean a couch we bought off of FB marketplace. He was very knowledgeable about upholstered furniture and was able to make our couch look beautiful again! Steve was friendly and professional and I’d highly recommend his services!
Hi Danny, Thanks so much for trusting in us, and we're glad you were happy with Steve's work. Enjoy your sofa!
Great service and amazing results!! Very reasonably priced! Thank you!!
Thanks so much for your kind words. We appreciate your support!
I've been using Steve the owner of Master Clean Carpet services for my commercial buildings for the last couple years. Steve has been cleaning carpets for many years and it's quite evident when you see the quality of his work! I would suggest that there isn't a better carpet cleaner in the Nashville Tennessee area. I would recommend him highly. Steve is trustworthy punctual and always does a great job every time!
Thank you Joe! We appreciate your kind words and all of your support!
This is the best our 20 year old carpets have looked! We have dogs, therefore we have stains. Steve made them look better than I could have imagined. He explained to me the most effective products to use for accidents. He was so nice and so pleasant to work with. I am scheduling another visit for furniture and tile. We have found our carpet guy! Thank you so much Steve! I would recommend to anyone!
Steve was very professional and knew exactly what he was doing. Gave us a very good price. We did some steam cleaning and rug stretching in the great room. He definitely spent more time than he estimated but didn’t try to raise his estimate. He said doing a good job was more important.
Thank you so much for your kind words! It was a pleasure meeting you and helping you out.
Steve did a wonderful job cleaning our area rug and sectional. He was thorough, professional, and the only end result looks amazing. Will absolutely use him again
Thank you so much David. We're glad you were happy! We look forward to helping you out again.
Steve was very quick, friendly, and professional. He was at my place less than an hour after I called him. I spilled almost 3 gallons of sugar water on my carpet and he used a solution to get rid of the spill. Thank you for the great job!
Hi Jenny, thank you for your kind words. I was happy to help.
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
