Experts Reviews · Company report
Nashville Steam Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Nashville Steam Clean

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 42 stone cleaning services · 5.0★ from 163 Google reviews

Report card

Percentile vs other stone cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nashville Steam Clean is better than 100% of stone cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nashville Steam Clean is better than 99% of stone cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nashville Steam Clean is better than 99% of stone cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nashville Steam Clean is better than 100% of stone cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nashville Steam Clean is better than 100% of stone cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nashville Steam Clean is better than —% of stone cleaning services.–
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Reviews for your job

Customers hired Nashville Steam Clean for 5 kinds of job.

Nashville Steam Clean for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Upholstery cleaning” · showing 20

krispy6 hours ago★★★★★

the work was so amazing and efficient, Jordan and Brooklyn are both very fast and work really hard. The boss kevin is very easy to talk to over the phone and the appointment setup was as easy as can be

Paid $300–350Great priceUpholstery cleaning
Katie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a large sectional and area rug cleaned. Customer service was exceptional and items cleaned look great! We will use them again!

Paid $500+Great priceUpholstery cleaningArea rug cleaning
Shea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Huge thanks to Kevin at Nashville Steam Cleaning! Kevin was fantastic to work with from start to finish—he showed up right on time, had all the perfect products, and was super helpful setting everything up. He worked so hard on my car, and shoutout to Jordan who was there working hard alongside him, too! My seats…

Customer photo from Shea's review
Paid $250–300Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Marcos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They arrived promptly on time and did a great job cleaning our couches and carpets!

Customer photo from Marcos's review
Paid $400–450Great priceCarpet steam cleaningUpholstery cleaning
Bryan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Nashville Steam Clean did an excellent job of cleaning our two couches in preparation for our son's wedding rehearsal at our home. They showed up on time, were very thorough and very professional. I would definitely recommend them.

Reasonable priceUpholstery cleaning
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Brooklyn & Jordan were on time, professional, & explained options well with no pressure. My living & dining room furniture looks refreshed & years younger.

Paid $500+Reasonable priceUpholstery cleaning
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tony is thorough, courteous and does a great job. Very happy with the job he did for us- 4 couches & 2 chairs.

Upholstery cleaning
Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex knocked it out of the park! First, he came and explained what he was going to do in each room that I had already requested work to be done in when I booked the appointment. Then he got to work! Then after he was done, he walked through and showed me all the work he did and pointed out areas that needed…

Customer photo from Travis's review
Paid $300–350Great priceCarpet steam cleaningUpholstery cleaningService not listed
Lacey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kevin was amazing!!! Our couches got super dirty after a renovation and Kevin made them look and feel like they were brand new again. He also went above and beyond and helped get us on the schedule asap and we appreciated that so much! We definitely recommend Nashville Steam Clean to anyone needing their couches…

Upholstery cleaning
Holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The team at Nashville Steam Cleaning did a fantastic job on my outdoor sectional. Scheduling was easy and they did a very thorough cleaning. I wish I had called them sooner?

Paid $150–200Not sureUpholstery cleaning
Al8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I needed a sectional couch and the carpet cleaned in the house so I decided to use Nashville Steam Clean and I am so glad I did!! Kevin and Brooklyn were just awesome to work with. Brooklyn did a fantastic job on cleaning everything!! Would recommend them to anyone. Will for sure call them next time!!!

Reasonable priceCarpet steam cleaningUpholstery cleaning
MatthewLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Awesome!! Fast work and great results. Highly recommended!

Paid $100–150Reasonable priceUpholstery cleaning
Lacey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

It was my first time working with Nashville Steam Clean. I hired them for a client who needed fabric chairs and ottoman cleaned. We were well pleased and the team is very friendly and professional. They were helpful from start to finish and it was a pleasure working with them!

Paid $100–150Reasonable priceUpholstery cleaning
Shenna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with this team! Even followed up with me for additional help. Thank you

Upholstery cleaning
Christian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and trust worthy. Showed up on time and everything I asked was completed and went above and beyond. Rugs carpet and furniture all have that fresh smell again!! Beyond excited!!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Georgia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin was friendly and professional and did a great job, will hire again!

Upholstery cleaningPet stain & odor removal
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kevin and his son were very knowledgeable. He did not try to up sell me services I did not need like other companies I contacted. Have gave me a very reasonable price. My carpet and sofa look brand new. I would highly recommend and will be using him again!

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
AlisaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nashville Steam Clean is now my go-to. Kevin was extremely responsive, reliable, and professional. The prices are competitive. I had a large vintage sofa and set of chairs cleaned that the previous owner had told me they had professionally cleaned before I purchased them. I couldn’t believe the difference once Kevin…

Area rug cleaningUpholstery cleaningLeather cleaning+ Responsiveness+ Punctuality+ Quality
ShannonLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Unbelievable results will use this company again. If you don't have a guy, use this one!!!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently used Nashville Steam Clean to clean up my aunts home after she passed away. I was blown away by the care and detail that Kevin and his team showed. They went above an beyond and we just fantastic! I would rehire them in a second!!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more upholstery cleaning reviews (2 more) →

Price

$256+4% vs typical stone cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 39%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning45$146–$327
Upholstery cleaning22$183–$373
General carpet cleaning10$139–$309
Area rug cleaning8$176–$310
Pet stain & odor removal6$151–$373

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