How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%57+11.4Value 10%17+1.7Momentum 8%99+7.9Track record 7%86+6Accountability 5%6+0.3Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORENational Exterminating Company Inc
Better than 18% of cockroach control · #33 of 40
National Exterminating Company Inc for general pest inspection
Clear ✕All 278 Google reviews tagged “General pest inspection” · showing 60
Awesome customer service! Billy is very knowledgeable and great with any questions or concerns i have. Will use no one else.
Professional at all times! Exceptional!!
Jason was very professional, friendly and knowledgeable and explained everything to me where I could understand and made several suggestions based on his years of service. Continue to hire employees like jason and it will make your business grow. Another special reason I have been using National for many, many years. Walter Satchell
Did a great job explaining what he was going to do and what to expect might occur. He explained the schedule in clear, easily understood terms. Recommend them highly!
Mike is awesome! He is always on time and attentive to my needs. He goes above and beyond for me and I greatly appreciate it.
Billy is a superior employee, he is always on time & does a great job. He is very professional
Very friendly and professional. I appreciated that he was mindful that I was working from home and needed an uninterrupted,quiet environment.
Mike always does a great job.
John Thornton, from National exterminating, did a wonderful job taking care of the pests around the house. He was also friendly And courteous
She was so knowledgeable , polite, and thorough. I was very impressed!
Thanks John. Always appreciate your work.
Dave did a thorough inspection and treated our property as if it was his own. Very knowledgeable and efficient.
Jared is prompt and professional. He always does a great job and is attentive to areas that are of concern.
We have been customers of National Exterminating for many years and continue to be happy with their services. We are very impressed with Johnboy, our service technician. He's always on time and very thorough when servicing our home.
Jared is a pro answers my questions i like him but i have a problem with millipedes coming in my basement apartment that he cant get rid of. I want National to come up with a plan to rid these pests.Trying a new bug killer hope it works.Update the millipedes seem to be on the decline and I am happy about that.So…
Dan has been our quarterly "bug inspector" for several years, and he is GREAT. Always professional. Always on time. We really appreciate his service.
All of the above.
Tamica is an absolute rock star. Super knowledgeable and came up with a clear plan to address the rodent problem. Outstanding
Ty did an excellent job and answered all of my questions.
Kenny is so very nice and throughly explained everything. Great employee!
Very satisfied. Paul is very professional, nice & loved on our dog.
Chris is AMAZING!
Very professional
Jared, our technician, continues to be excellent. He is professional, polite, accommodating and helpful. He goes above and beyond to ensure our satisfaction. He is a real credit to your company. I am very pleased with Jared's services. I reiterate my sentiments expressed above. Jared is absolutely consistent in…
Great service, great people. My house is always just a mess we are often distracted when they show up. Their patience and professionalism are noted. Thank you.
When we moved into a new home and our whole house dehumidifyer started throwing errors. National sent out Herman, who is knowledgable, professional, thorough, and kind. He guided us through our home needs and what our options for replacing the dehumidfyer. He was clear and managed our expectation. On the same day…
John is always on time, thorough friendly and responsive to any questions.
On time courteous and professional.
did a great job
Dylan Harrell is the man! Hard working, takes pride in his work.
Mr Mayer always does a great job.
Mike was awesome as usual. He always takes pride in his work and is very nice. He goes the extra mile to make sure my home and family are protected.
Paul Stempien is always professional, courteous, and timely. He inspects and treats, and then keeps us informed of all important information about the house. I recommend Paul to anyone who asks about pest services. He's that good.
Ty always does a thorough inspection & treatment-appreciate his work ethic & really like having a good work relationship with Ty
Very through in inspection for general pests.Great getting ants and answering general concerns.
Mike Wojuzak is the best! He is always on time and takes care of my house! He is the reason I very much appreciate the National Exterminating Company! Thank you Mike for all that you do!
Jared of National Exterminating is very professional and thorough.
On time, efficient, knowledgeable and friendly!
John is excellent. What more can I say. Professional, on time, thorough, pleasant.
Ty did an outstanding job! Very professional knowledgeable and friendly!
Chris always does an amazing job. My dog Molly and I always look forward to his visits. He is thorough and keeps me abreast of any issues he sees. Thanks to him, my home remains critter and bug free!
Update 4/13/26: I continue to be thoroughly impressed with the outstanding service provided by John Pollard. Today he conducted both pest control and de-humidifier service. His attention to detail is superb and always explains things in a way that even I can understand. Always on time and always courteous are the…
Ty is A Number One in our book! Always thorough and professional, over the years he has become a good friend, too. Ambler Gilmore
Bill Saulman is the best! Great personality, knowledgeable, thorough, I trust him with the care of my house. An asset to the company.
I’ve been using NATIONAL for several years. Always send good people, and they always do a good job. Thanks for the consistency y’all!
Aaron was prompt, professional and thorough!
Great Job! He was on time, knowledgeable and answered all of our questions.
Kenny is an excellent Exterminator.
Very professional. The technician arrived on time, introduced himself, did his inspection and then spent time with me explaining the results and answering all my questions.
Mike comes into my Business once a month to spray and treat as needed, checking all areas, high and low. Mike is always profesional and personable. He does a great job at keeping us as pest free as possible, while also being very respectful to my staffs time, as well as any patients that may still be here! When…
I love doing business with National Exterminating Co. All their technicians are professional, polite, courteous, and on-time. I won't use anyone else! Tamika is knowledgable, on time, and always greets you with a smile.
The price of your services keeps going up. Although the service you provide is good, I’m not certain it’s worth the inflated prices.
Dan arrived on time, performed the inspection as planned, reported results, friendly and answered questions. Send him next year.
(Annual termite inspection): Technician arrived on time, conducted a thorough inspection, and gave us an "all clear." We look forward to seeing him next year.
Billy is always responsive to our needs!
Always does a good job! interacts with customers well!
Friendly, professional, does a terrific job, Hard working
Kenny is great! He reached out prior to arriving at our home (we were not there) and even left a small bag of treats for our dog!
Jared is amazing! We have used his services for many years and he is always prompt pleasant and if I need a treatment in. between always delivers. Give him a raise :)
Met Scott for the first time today. What a nice young man! On time, courteous, professional, and thorough. Glad he’s on our team, keeping our house protected.
vs category
Blue = National, grey = cockroach control average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%57+11.4Value 10%17+1.7Momentum 8%99+7.9Track record 7%86+6Accountability 5%6+0.3Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
