COCKROACH CONTROL · SUFFOLK, VA
National Exterminating Company Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%57+11.4Value 10%17+1.7Momentum 8%99+7.9Track record 7%86+6Accountability 5%6+0.3Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORE

National Exterminating Company Inc

Better than 18% of cockroach control · #33 of 40

4.8★2,070 Google reviewsGoogle star rating as shown on Google Maps.
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
43%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

National Exterminating Company Inc for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.210
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 210 Google reviews tagged “Home inspection” · showing 20

★★★★★ Larry · Edited a week ago

Anthony is a conscientious and very efficient technician for National. Additionally, he's very personable. We appreciate having him treat our home and in knowing him personally.

Home inspectionTermite inspection
★★★★★ Karen · a week ago

Always on time, accommodating with my appointment, thorough and professional!

Home inspection
★★★★★ Dickey · Edited a week ago

Billy was on time and did a complete inspection of my crawl space.

Home inspectionTermite inspection
★★★★★ Walter · Edited 2 weeks ago

Jason was very professional, friendly and knowledgeable and explained everything to me where I could understand and made several suggestions based on his years of service. Continue to hire employees like jason and it will make your business grow. Another special reason I have been using National for many, many…

Reasonable priceHome inspectionTermite exterminationGeneral pest inspection
★★★★★ Gene · 2 weeks ago

Jared Saulman was super professional and very helpful. He did a super job of inspecting the inside and outside of our house for Termite infestation.

Paid $160–180Great priceHome inspection
★★★★★ Andy · 2 weeks ago

Excellent service and very professional interaction!

Great priceHome inspection
★★★★★ Susan · Edited 3 weeks ago

Dan is very prompt, thorough and answered all my questions ! He is a great employee for your company !

Paid $140–160Great priceHome inspectionTermite inspection
★★★★★ Susan · Edited 3 weeks ago

Mike always does a great job.

General pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Bonnie · Edited a month ago

Mike has done the inspection for several years now. Always professional & friendly. Answers any questions.

Home inspection
★★★★★ Herbert · Edited a month ago

The technician was very efficient , polite and friendly . He took time to explain what he found under the house.

Paid $180–200Reasonable priceHome inspectionTermite inspection
★★★★★ Tim · a month ago

Dave did a thorough inspection and treated our property as if it was his own. Very knowledgeable and efficient.

Home inspectionSpider exterminationGeneral pest inspection
★★★★★ Peggy · Edited a month ago

He was very polite and he explained everything he was going to do and told me what to look for.

Paid $100–120Not sureHome inspection
★★★★★ John · a month ago

Paul does a professional, efficient round of the property. We haven’t had issues in years thanks to his hard work.

Paid $140–160Reasonable priceHome inspection
★★★★★ Mary · Edited 2 months ago

My technician, Anthony, came to my house this morning for my quarterly termite inspection. I feel like a broken record because I cannot say enough good things about Anthony. He is truly a great guy, professional, friendly and a wonderful reflection on the company he represents. Thanks Anthony for always making my day!

Great priceHome inspection
★★★★★ Cindy · Edited 2 months ago

Stan and his helper did an excellent job laying the plastic down and fixing the vent and installing the new dehumidifier. They were on time and did a great job. Thanks again guys!!!!

Home inspection
★★★★★ Camille · Edited 2 months ago

Great!!

Reasonable priceHome inspection
★★★★★ Patricia · Edited 2 months ago

Ty did an excellent job and answered all of my questions.

Home inspection
★★★★★ Channing · Edited 3 months ago

John is very knowledgable and did a great job!

Paid $100–120Reasonable priceHome inspection
★★★★★ Greg · Edited 3 months ago

Chris was very through & professional with his service.

Paid $120–140Reasonable priceHome inspectionTermite inspection
★★★★★ Sue · 3 months ago

Mike is very professional yet very personable!!

Paid $120–140OverpricedHome inspection

Show more home inspection reviews (190 more) →

vs category

Blue = National, grey = cockroach control average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.90★ (84 reviews)2024-Q2: 4.92★ (119 reviews)2024-Q3: 4.74★ (108 reviews)2024-Q4: 4.91★ (91 reviews)2025-Q1: 4.90★ (86 reviews)2025-Q2: 4.77★ (112 reviews)2025-Q3: 4.88★ (128 reviews)2025-Q4: 4.84★ (89 reviews)2026-Q1: 4.80★ (84 reviews)2026-Q2: 4.97★ (129 reviews)2026-Q3: 4.98★ (109 reviews)2026-Q4: 5.00★ (32 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$133+18% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 66%Overpriced 3%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%57+11.4Value 10%17+1.7Momentum 8%99+7.9Track record 7%86+6Accountability 5%6+0.3Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
6
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
57
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
17
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
99
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
86
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
6

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+459 / −12
Professionalism
+645 / −8
Responsiveness
+438 / −4
Punctuality
+482 / −2
Value
+314 / −6

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