Is National Exterminating Company Inc any good?
Our verdict: mixed — #33 of 40 cockroach control, better than 18%. Customers single out its momentum and track record; accountability is where it trails.
Momentum — better than 99% of peers
Track record — better than 86% of peers
Reliability — 11th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 18% above typical
National Exterminating Company Inc for cockroach extermination
Clear ✕89 customers reviewed a cockroach extermination job here and rated it 4.94★. Most paid $100–120 (category typical: $66–$246). For this job it ranks #21 of 34 cockroach control we track.
All 89 Google reviews tagged “Cockroach extermination”
We were very pleased with the service we received today with the technician that came out to our house. Kenny was very knowledgeable and extremely helpful.
Thanks John. Always appreciate your work.
Mr. Morales was very professional, knowledgeable, thorough, and patient. Upon arrival, he carefully assessed the property, clearly explained his findings, provided recommendations, and then proceeded with the treatment. This was his second treatment of the property, and although we still have some work ahead of us…
Tamika was courteous, efficient, thorough, and professional as always. She is by far the best technician we've had over our many years with National.
Paul Stempien is always professional, courteous, and timely. He inspects and treats, and then keeps us informed of all important information about the house. I recommend Paul to anyone who asks about pest services. He's that good.
Jared with National is professional, knowledgeable and kind. I have been very pleased with the service. Haven’t seen a bug/spider since using them. And, Jared is a sweetheart!! (Like my grandson!)
Routine Maintenance, Ty was very professional and efficient. Glad he is our guy.
Mike Wojuzak is the best! He is always on time and takes care of my house! He is the reason I very much appreciate the National Exterminating Company! Thank you Mike for all that you do!
It’s good to have Ty back at work. Ty is an excellent technician and representative for National Exterminating. He is always on time, goes directly to work and a pleasant person to talk with. A great personality and extremely knowledgable about exterminating.
Ty did an outstanding job! Very professional knowledgeable and friendly!
Billy has inspected my home for years he is on time, always excellent service and fully explains the issues found. Update: 1/15-16/25 Louis Snead installed new grates over the crawl space vents and applied new termite insecticide. Installation and insecticide application were completed on time and looks good. TV…
The tech, Brice, showed up on time and checked the garage apartment for cockroaches. They're German! Follow spraying/treatment next day. Reasonably priced. Let them be gone!
Mike comes into my Business once a month to spray and treat as needed, checking all areas, high and low. Mike is always profesional and personable. He does a great job at keeping us as pest free as possible, while also being very respectful to my staffs time, as well as any patients that may still be here! When…
My technician, Tamica Mayo, went above and beyond to provide superb customer service!!! She even took the time to explain things to me in reference to the bugs and the chemicals she was using!! I'm impressed!!! She was very thorough!! Thank you Tamica!!
Kenny came and performed professionally. He did service inside and outside. So knowledgeable and informative. Such a good person and knows everything that he needs to know about his work. Kenny helped me with items I did not understand. Removed many spider webs outside and one outside between screen and…
Chris very through and professional
Did an excellent job! Great help in finding source of Indian meal moths.
Ty, our technician, is always timely, courteous, professional and a joy to work with. We've used National for over 17 years and couldn't be more pleased with their pest control (we also use them for our termite inspection)
Ty was great. He is always on time, and I enjoy catching with him. Very professional and educates the customer on what he is doing and why it is needed.
Kenny Richards is my NATIONAL GUY for pest control par excellence! Both inside and outside our big old historic home, Kenny keeps us without creepy crawlers from garage to attic and in between. FABULOUS service, attention to detail and knowledgable. DON'T REGRET LOOKING ELSEWHERE! This guy is TOPS!
Very professional and pleasant person!
Agent knowledgeable and professional.
Eric is awesome, thank you!!
We have had annual contract and used National for years. Paul is always punctual, pleasant, efficient, and thorough. We are always pleased. Thanks. J
Usually, Billy sends me notification of when you he's coming. Not this time. I like to be home when he comes.
Had flea’s and water bugs Eric did a fine job explaining everything we needed to perform before and after the extermination to ensure these problems go away. Was timely and friendly made sure us and our animals were all safe.
Great customer service! very knowledgeable on how to treat problem areas and thorough.
Mike was very professional, curteous, great personality, and a pleasure to receive service from. He brings a smile to your face. Highly Recommended.
Paul responded quickly to my request and performed the work immediately after inspecting the yellow jacket location.
My technician was courteous and on time.
We had our Quarterly Pest Control. We asked for Phil Davis (at our home previously) since he will spray the 3 sections of attics. He is on time (even earlier) and professional and did a great job getting rid of a fly problem in the fall that never came back. Please make sure Phil Davis is listed as our technician William and Barbara Hughes
Robert McAdory is an exceptional pest control technician. He was courteous and professional. He walked me through the process and explained all of the details. I would love to have him conduct all future sprayings.
Excellent Customer Service and very Professional
Kevin gave excellent customer service and very detailed information concerning everything he done as well as what he saw. He's the best we have ever had at National!
He showed up on time Very courteous had to go under my house,in a very awkward crawl space.He was very good natured about it.
Ty was very professional and accommodating. I give him an A+ .
This was our first encounter with this company and my husband and I are impressed ! Our technician was knowledgeable and passionate about his profession. A real pleasure to deal with!
John was very professional, and knowledgeable. He was very friendly, and helpful.
When I first called them it was a very busy time of year. The woman who set up my first appointment did her best to get me in as soon as possible (and she did)! Everyone I have dealt with there is kind and patient and they have been more than happy to address all of my questions and concerns. My regular person,…
Ty is the best technician. So professional and personable. Mr Rice and myself are always pleased with the service he provides. Barbara Rice
Great service.
John Thornton, Jr., performed a quarterly pest control treatment. He is always very thorough, pleasant and professional. He answers any questions I or my family have. In addition, he is patient and takes time to talk to our outgoing curious two-year old grandchild.
Anthony always arrives as expected, is very mindful of our kids and their many toys, and our dog. Always great to see his smile and have a nice chat! He takes good care of us.
Consistently excellent
Do not fully understand the question Paul was very personable & went through the house & sprayed for the roaches or water bugs
Billy Saulsman has been performing regular quarterly treatments at my home for some time, and always does a quiet, professional job.
Mike is a very professional and friendly person!
Chris was very professional and polite and was thorough.
We always appreciate Ty and the work he performs. He is in constant communication with you before your appointment time and during the service appointment. He is friendly to my dogs and to myself. He offers advice when asked on how to handle other pest concerns and is always willing to go the extra mile and explain…
Kenny Richards is a super technician and particularly courteous. I highly recommend Kenny for externination services.
Phill Davis and his assistant were excellent. They were professional, polite and very knowledgeable. Phil spoke very clearly and explained everything very thoroughly. We are very satisfied with the service.
I've had National Exterminating handling my homes for years and I'm always pleased with the work. I have to say that JohnBoy is my favorite tech. I have known him from when he sprayed for my office and he is the best. He is professional and extremely polite. An all around great guy and probably one of the very best employees.
The technician was on time and was efficient.
Excellent service. Customer-oriented technician.
Johnboy is an excellent technician.
Emily comes on a quarterly basis to check my house for beetles & centipedes as well as the critters listed on the prior question. She is professional & very easy to communicate with each time she is here. She does a great job each visit. She also checks for termites & checks the termite preventative that is in…
Derick is a great technician and did a wonderful job!
Thank you very much for your help in our home; we really appreciate your thoroughness in providing technical service and the extra mile to remove the attack of wasps on our porch. God bless!
Billy has been dealing with our home for over a year. We continue to be very pleased with his pest control services. He's always polite and friendly and answers any questions that we have with respect to the service.
Jason was here exactly on time and is very knowledgeable about pest control. He worked quite efficiently. Jason explained the problem and offered advice to get the situation under control. I highly recommend National Exterminating and was very impressed with the service technician they sent. Thank you so much Jason.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about National Exterminating Company Inc
Is National Exterminating Company Inc good?
Yes by most measures: 4.8★ from 2,070 Google reviews and an Experts Score of 31/100 (grade D), #33 of 40 cockroach control we track. 2.4% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does National Exterminating Company Inc charge?
Customers reported a typical bill of $133 (middle half $106–$176), 18% above the cockroach control median of $113.
What do customers hire National Exterminating Company Inc for?
Mostly termite inspection (344), general pest inspection (275), home inspection (201), bug & insect extermination (145).
Does the owner respond to complaints?
The owner replied to 43% of 1–3★ reviews (category: 77%).
