Is National Exterminating Company Inc any good?
Our verdict: mixed — #33 of 40 cockroach control, better than 18%. Customers single out its momentum and track record; accountability is where it trails.
Momentum — better than 99% of peers
Track record — better than 86% of peers
Reliability — 11th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 18% above typical
National Exterminating Company Inc for general pest inspection
Clear ✕278 customers reviewed a general pest inspection job here and rated it 4.92★. Most paid $100–120 (category typical: $56–$141). For this job it ranks #25 of 38 cockroach control we track.
All 278 Google reviews tagged “General pest inspection” · showing 80
Awesome customer service! Billy is very knowledgeable and great with any questions or concerns i have. Will use no one else.
Professional at all times! Exceptional!!
Jason was very professional, friendly and knowledgeable and explained everything to me where I could understand and made several suggestions based on his years of service. Continue to hire employees like jason and it will make your business grow. Another special reason I have been using National for many, many years. Walter Satchell
Did a great job explaining what he was going to do and what to expect might occur. He explained the schedule in clear, easily understood terms. Recommend them highly!
Mike is awesome! He is always on time and attentive to my needs. He goes above and beyond for me and I greatly appreciate it.
Billy is a superior employee, he is always on time & does a great job. He is very professional
Very friendly and professional. I appreciated that he was mindful that I was working from home and needed an uninterrupted,quiet environment.
Mike always does a great job.
John Thornton, from National exterminating, did a wonderful job taking care of the pests around the house. He was also friendly And courteous
She was so knowledgeable , polite, and thorough. I was very impressed!
Thanks John. Always appreciate your work.
Dave did a thorough inspection and treated our property as if it was his own. Very knowledgeable and efficient.
Jared is prompt and professional. He always does a great job and is attentive to areas that are of concern.
We have been customers of National Exterminating for many years and continue to be happy with their services. We are very impressed with Johnboy, our service technician. He's always on time and very thorough when servicing our home.
Jared is a pro answers my questions i like him but i have a problem with millipedes coming in my basement apartment that he cant get rid of. I want National to come up with a plan to rid these pests.Trying a new bug killer hope it works.Update the millipedes seem to be on the decline and I am happy about that.So…
Dan has been our quarterly "bug inspector" for several years, and he is GREAT. Always professional. Always on time. We really appreciate his service.
All of the above.
Tamica is an absolute rock star. Super knowledgeable and came up with a clear plan to address the rodent problem. Outstanding
Ty did an excellent job and answered all of my questions.
Kenny is so very nice and throughly explained everything. Great employee!
Very satisfied. Paul is very professional, nice & loved on our dog.
Chris is AMAZING!
Very professional
Jared, our technician, continues to be excellent. He is professional, polite, accommodating and helpful. He goes above and beyond to ensure our satisfaction. He is a real credit to your company. I am very pleased with Jared's services. I reiterate my sentiments expressed above. Jared is absolutely consistent in…
Great service, great people. My house is always just a mess we are often distracted when they show up. Their patience and professionalism are noted. Thank you.
When we moved into a new home and our whole house dehumidifyer started throwing errors. National sent out Herman, who is knowledgable, professional, thorough, and kind. He guided us through our home needs and what our options for replacing the dehumidfyer. He was clear and managed our expectation. On the same day…
John is always on time, thorough friendly and responsive to any questions.
On time courteous and professional.
did a great job
Dylan Harrell is the man! Hard working, takes pride in his work.
Mr Mayer always does a great job.
Mike was awesome as usual. He always takes pride in his work and is very nice. He goes the extra mile to make sure my home and family are protected.
Paul Stempien is always professional, courteous, and timely. He inspects and treats, and then keeps us informed of all important information about the house. I recommend Paul to anyone who asks about pest services. He's that good.
Ty always does a thorough inspection & treatment-appreciate his work ethic & really like having a good work relationship with Ty
Very through in inspection for general pests.Great getting ants and answering general concerns.
Mike Wojuzak is the best! He is always on time and takes care of my house! He is the reason I very much appreciate the National Exterminating Company! Thank you Mike for all that you do!
Jared of National Exterminating is very professional and thorough.
On time, efficient, knowledgeable and friendly!
John is excellent. What more can I say. Professional, on time, thorough, pleasant.
Ty did an outstanding job! Very professional knowledgeable and friendly!
Chris always does an amazing job. My dog Molly and I always look forward to his visits. He is thorough and keeps me abreast of any issues he sees. Thanks to him, my home remains critter and bug free!
Update 4/13/26: I continue to be thoroughly impressed with the outstanding service provided by John Pollard. Today he conducted both pest control and de-humidifier service. His attention to detail is superb and always explains things in a way that even I can understand. Always on time and always courteous are the…
Ty is A Number One in our book! Always thorough and professional, over the years he has become a good friend, too. Ambler Gilmore
Bill Saulman is the best! Great personality, knowledgeable, thorough, I trust him with the care of my house. An asset to the company.
I’ve been using NATIONAL for several years. Always send good people, and they always do a good job. Thanks for the consistency y’all!
Aaron was prompt, professional and thorough!
Great Job! He was on time, knowledgeable and answered all of our questions.
Kenny is an excellent Exterminator.
Very professional. The technician arrived on time, introduced himself, did his inspection and then spent time with me explaining the results and answering all my questions.
Mike comes into my Business once a month to spray and treat as needed, checking all areas, high and low. Mike is always profesional and personable. He does a great job at keeping us as pest free as possible, while also being very respectful to my staffs time, as well as any patients that may still be here! When…
I love doing business with National Exterminating Co. All their technicians are professional, polite, courteous, and on-time. I won't use anyone else! Tamika is knowledgable, on time, and always greets you with a smile.
The price of your services keeps going up. Although the service you provide is good, I’m not certain it’s worth the inflated prices.
Dan arrived on time, performed the inspection as planned, reported results, friendly and answered questions. Send him next year.
(Annual termite inspection): Technician arrived on time, conducted a thorough inspection, and gave us an "all clear." We look forward to seeing him next year.
Billy is always responsive to our needs!
Always does a good job! interacts with customers well!
Friendly, professional, does a terrific job, Hard working
Kenny is great! He reached out prior to arriving at our home (we were not there) and even left a small bag of treats for our dog!
Jared is amazing! We have used his services for many years and he is always prompt pleasant and if I need a treatment in. between always delivers. Give him a raise :)
Met Scott for the first time today. What a nice young man! On time, courteous, professional, and thorough. Glad he’s on our team, keeping our house protected.
The termite man came and gave my house a treatment. It was originally done 25 years ago. It lasted thiso g without any problems. It was so hot today. He was finished at 11:00. Hopefully this treatment will last another 25 year!
Billy was great! Very knowledgeable.
David was very nice and professional. Explained in detail about new problems I am experiencing and offered solutions to fix it. I have used this company for 20 years and have always been very pleased.
Dan is great! He is always responsive and great at scheduling!
Professional, thorough, and friendly!
I appreciate the care and expertise that comes with having National as our pest control. As always, Mr. Pollard is a gem! I highly recommend!!
Dan is very good at his job and represents National Exterminating Co extremely well. He is always prompt, is very polite, helpful and knowledgeable.
Nick performed the crawl space humidifier inspection and Jimmy the pest inspection. They were very prompt, polite, and thorough. I was very happy with their visit. I would recommend them and their services!
Our technician Mr. John was very knowledgeable, friendly, thorough nice person all around he did a great job!
Butch showed up on scheduled time and provided details of his inspection. He is always a pleasant person and a pleasure to deal with.
Tamika was OUTSTANDING!!!! Customer service and knowledge was 1000% Super thankful that she is or rep for our business!!!!
Johnboy always takes his time to thoroughly cover all of the areas of our home. He is a rockstar!
National Exterminator and Dan have been servicing my home since I moved in eight years ago. I have been very pleased with the level of service, and Dan has been doing a great job, and goes above and beyond with customer service! Thank you!
Kenny came and performed professionally. He did service inside and outside. So knowledgeable and informative. Such a good person and knows everything that he needs to know about his work. Kenny helped me with items I did not understand. Removed many spider webs outside and one outside between screen and…
Ty does such a great job of thoroughly spraying my parents home. He is so professional, friendly, and patient with my elderly parents. He is a great representative for the company.
the moment I met Mr Herman Munn, I was very confident and convinced that he was an honest and hard working professional. I am very pleased to be working with Mr Munn. He is the best i have ever seen in that industry!
Excellent customer service!
Paul is always so nice and extremely helpful. We are so glad he is our technician.
May 7, 2025, Initial Inspection: Nick performed out initial inspection. He was very courteous and customer friendly. He inspected our property then explained what he found in detail. And he answered all of our questions to our satisfaction. He finished by clearly detailing our options. His presentation is what…
I've used National Extermination Co. for 30 years and never had a reason to switch. Todd is a great guy and takes pleasure in doing his job. I've known him for years and consider him a friend. It was good to see him today as he completed the inspection, with his usual pleasant attitude, prompt service, and efficient, seamless job. Keep up the good work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about National Exterminating Company Inc
Is National Exterminating Company Inc good?
Yes by most measures: 4.8★ from 2,070 Google reviews and an Experts Score of 31/100 (grade D), #33 of 40 cockroach control we track. 2.4% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does National Exterminating Company Inc charge?
Customers reported a typical bill of $133 (middle half $106–$176), 18% above the cockroach control median of $113.
What do customers hire National Exterminating Company Inc for?
Mostly termite inspection (344), general pest inspection (275), home inspection (201), bug & insect extermination (145).
Does the owner respond to complaints?
The owner replied to 43% of 1–3★ reviews (category: 77%).
