Is National Exterminating Company Inc any good?
Our verdict: mixed — #33 of 40 cockroach control, better than 18%. Customers single out its momentum and track record; accountability is where it trails.
Momentum — better than 99% of peers
Track record — better than 86% of peers
Reliability — 11th percentile
Satisfaction — 6th percentile
Accountability — 6th percentile
Price $$$: 18% above typical
National Exterminating Company Inc for termite extermination
Clear ✕143 customers reviewed a termite extermination job here and rated it 4.88★. Most paid $200+ (category typical: $163–$426). For this job it ranks #17 of 32 cockroach control we track.
All 143 Google reviews tagged “Termite extermination” · showing 100
Jason was very professional, friendly and knowledgeable and explained everything to me where I could understand and made several suggestions based on his years of service. Continue to hire employees like jason and it will make your business grow. Another special reason I have been using National for many, many years. Walter Satchell
Very satisfied with the professionalism and demeanor of the company overall. Really enjoyed my experience with both Steve and Kyle. Great getting to know each of these gentlemen
Billy is a superior employee, he is always on time & does a great job. He is very professional
Thanks John. Always appreciate your work.
I've been using this company for 25 years! Very solid, dependable, and honest. Their technician, John Pollard, has been servicing/inspecting my home for the last few years. He is always on time, thorough, and efficient. I know I can count on him for his comprehensive evaluations.
Mr. Eric Ferguson performed a Termite Treatment on my house today. He explained what he was going to do before starting and let me know when he'd completed the job.
Arrived on time and did a nice job.
Great service and price. Wonderful technician, very thorough and respectful.
Jared, our technician, continues to be excellent. He is professional, polite, accommodating and helpful. He goes above and beyond to ensure our satisfaction. He is a real credit to your company. I am very pleased with Jared's services. I reiterate my sentiments expressed above. Jared is absolutely consistent in…
On time courteous and professional.
I have been with this company for many years and this man has been coming for many years to insure I have no termites. He knows me and my house and always gives me a report that gives me things I can do to improve and keep house above Par. Can only praise the service I have been receiving.
Tamica was courteous and efficient and did a thorough job of inspecting the home.
Kenny was very informative and thorough and his task at hand. He was very attentive and approachable.
Friendly technicians who answered all my questions and did a thorough job.
As Always.....Jared is nothing but professional/ friendly & really knows his job! thank you Jared// if you need your next Termit inspection/ JARED IS YOUR MAN!!!
Routine Maintenance, Ty was very professional and efficient. Glad he is our guy.
Mike Wojuzak is the best! He is always on time and takes care of my house! He is the reason I very much appreciate the National Exterminating Company! Thank you Mike for all that you do!
Eric worked hard, got the job done right, and was fun to talk to.
The technician was on time and provided a thorough explanation of the treatment process. I will definitely continue to use National Exterminating for my termite inspections and treatments.
Phil was professional in every respect. We are very pleased with the service he provided.
Termite house treatment, Carpenter bee treatment
Mr. Watford was very courteous and professional. It is a pleasure to have him service our home. Thanks.
Dan always does a great job. He explains the procedures and is very professional.
Cody arrived on time, discussed the process with me and went to work. He did a great job.
Just the best job done every time.
Friendly, professional, does a terrific job, Hard working
Dan Lally visited us with a bright smile. He has good manners and was very professional as he asked us if we had any questions.
Always plesant and let me know of any issues.
Billy on time, professional work.
So professional and knowledgeable! Did a great job, was quick but thorough. I appreciated him answering all my questions.
Excellent service, technician did an outstanding job.
I appreciated the Professional and quality service that was provided during the termite extermination retreatment. The expertise and friendly attitude was also greatly appreciated.
John Mann has been delivering excellent termite service for us since 2004. He is efficient, detail oriented, very knowledgeable and always respectful. Thank you John!
He was polite. Very professional. Did an excellent job. Arrived on time.
Kenny came and performed professionally. He did service inside and outside. So knowledgeable and informative. Such a good person and knows everything that he needs to know about his work. Kenny helped me with items I did not understand. Removed many spider webs outside and one outside between screen and…
Billy is friendly and professional.
Inspector was on time and professional, provided me with information on the result of the inspection
Dan, the technician, was excellent. He is very professional and even saved us from a disaster by telling us about a condition in our crawl space that was not related to his termite inspection but would have been critical if we did not know about it. He provides verbal feedback after his inspections as well as sending a written report via email.
Highly professional. Explains procedures. Prompt.
Billy is knowledgeable, very professional and a pleasure to do business with.
I have used this company since approximately 1996. I request the same technician every year for my inspection/treatment as he is beyond thorough. Highly recommend.
Kenny did excellent job of top shelf inspection & excellent communicator of potential areas. to watch out for.
Jared is a great asset to your organization. He is very thorough and professional. National Exterminating and Jared fill all the above squares: professional, on time, great quality, responsive, and great value!! He’s the best!!
Our Technician, Dan, is always on time and very professional. Ask if we have any concerns before inspection, we've enjoyed many years of great service and quality customer care with National Exterminating Co.!
John is a very professional and thorough technician. He's done an excellent job of controlling termites in our house for several years. He's extremely informative with recommendations of how to control termites and hints on how to harden our house against other pests. Also, he is very nice and personable guy!
On time, knowledgeable, personable, attention to detail, and quick to finish
Billy - was very customer focused - provided quality and courteous exterminating service.
John’s professionalism and customer service is greatly appreciated. Thank you!
Very thorough and professional.
Mike Mack is great! Always considerate of our pets and very professional
i am all ways happy with my service
Mike Wojuzak showed up on time. He did a great job for us, checking and servicing the dehumidifier. Checking to make sure we do not have termites.
Jared was polite, friendly, very knowledge and willing to share that knowledge! He answered so many questions that I had. I wasn't at home when he did his initial exam but called me. He asked for an appointment to cone and complete the exam of the garage interior.
Johnny Bullin, from National Exterminating Co., did an outstanding job at my home. He did a termite treatment booster and installed a poly moisture barrier in the crawlspace. All work was done in a neat and timely manner.
He did an outstanding job. very professional.and a good electrica ns.
great job looked around house inside garage and thoroughly under the house Found and reported to me a water puddle
Thanks for the professional service doing my termite treatment. Both individuals did a good job. Sorry it was so hot outside.
Our technician, Anthony is awesome. He is so friendly and professional. So far we’ve had good results and the office has been very pleasant to work with.
Great job by John Mann - personable, professional, and customer focused.
Always a pleasure to have John stop by to do a service. I wouldn’t want or trust anyone else in my home.
Excellent service provider addressing infestation of termites.
He did a great job and was on time, professional and courteous. Definitely would recommend them for service.
Professional, kind and very knowledgeable of his work
Technician is very professional
Very efficient.
We had the Termite Booster Treatment down completely around the exterior of the home. Khalid was a true professional and did a very clean and thorough install.
Very professional, responsive and friendly
Kyle did a great job. He arrived right on time and explained what he had to do with the termite treatment.
this is some of the best work I have ever seen> Thanks for such a good job!!!!!!!
Billy arrived as scheduled. He reviewed the results with me and answered all my questions.
Jason Sarillana, has inspected my property for termites for over 12 years. He very knowledgeable, he always does excellent job inspecting my property. I would not want anyone other Jason to inspect my property.
Dinese did a great job,very respectful and a hard worker.i would recomend.
Phil did a great job today!
As always Billy did a very good job and was very professional in his work, Thanks for great service 👍
Chris was on time, explained what he was going to do and about half way thru I stepped out to see how it was going & we had a great conversation about the termite booster product ... Chris was personable & very knowledgeable ... when Chris was done he rang my doorbell, let me know he was done & asked if I had any questions ... a true professional!
Ty is always prompt & courteous-he listens & addresses concerns
Chris Williams came left a hang tag and completed the service. Thank you Chris.
"K" was the tech. He was outstanding. Knowledgeable, thorough, courteous and very hard working. A great representative of National Exterminating co.
He was prompt and courteous. Did not complain or reschedule because it was difficult.
On time, professional and prompt service. Briefed me on findings before leaving property..
I would give our termite technician, John, 5-stars. He did an excellent job treating the property and explaining to me what he did and how the process worked with the termite nests. We have used National for years, and have been happy for the most part. They do our annual inspections, but failed to notice the 3…
Have been a customer for 17 years. Discovered what turned out to be termites in the garage. National sent John out for the evaluation. John is extremely knowledgeable. We had cleared the garage out prior to his arrival. He was scheduled for another job, but called the office to take care of our problem since we…
Johnny was amazing! We'd had some life setbacks in the last 2 weeks and so our garage wasn't as prepped as needed. He was very gracious and worked around it for me. Definitely recommend them for quick, conscientious work!
Very friendly and helpful technician, Jared!
Donnie was flexible with changing our service when we had a conflict. He alerted us to a leak under the house so that we were able to fix the source of the problem.
Emily comes on a quarterly basis to check my house for beetles & centipedes as well as the critters listed on the prior question. She is professional & very easy to communicate with each time she is here. She does a great job each visit. She also checks for termites & checks the termite preventative that is in…
i had been a very faithful customer of National for 16 years. i used National for termite inspection for closing when i sold my home. Guess what??? The inspector found TERMITES in my home!!!!!!!!! National was scheduled to come to my home to make repairs needed for closing. No one showed up I called several times…
We have used National for over a decade and have always been happy with their service, professionalism and value. Paul S. is great, takes the time to answer our questions, explains findings and procedures, and remedies all of our pest concerns with friendliness and professionalism. Highly recommended.
Derek came out for pest and termite control on 8/18 while my wife and I were at work. I received a series of emails from National Exterminating between 11:13 am and 12:18 pm on 8/18 with the amount I owe for services rendered and a description of services completed which I read a few days later. I came home from…
Cory was very professional, very thorough with the inspection. He took his time to inspect my property. He explained in detail all the different options and which option is best for the problem, as well as the cost. He answered all my concerns and questions and he listened. Customer service is excellent! I will not…
Great technical skills in the area they perform. Reports with timely advice and attention to details. Technicians conduct work very professionally. Great experience with the service. Highly recommended to others.
Dan was the best yet in my ten years with this company.
They have consistently done a fine job.
Office employees very uncaring unhelpful, makes one wonder about the actual service received. I have used service for my house for over 15 years. Will now look for another company. Very disappointed with this service of repair on a sell of home.
Billy was awesome, on time, professional, knowledgeable, offered his candid opinion as well as professional opinion. The team efficiently and professionally we didn't even know they were there (i.e., they cleaned up their mess and we couldn't see any trash). On time, prompt, responsive, good value. -Jason Browder
Billy Armstrong is awesome. He did a great inspection and my dogs love him too.
Do not use this Company for termite protection . I have warranty plan with them since 2011 .had active termite in 2017 they refuse to pay for the damage. they are problem
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about National Exterminating Company Inc
Is National Exterminating Company Inc good?
Yes by most measures: 4.8★ from 2,070 Google reviews and an Experts Score of 31/100 (grade D), #33 of 40 cockroach control we track. 2.4% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does National Exterminating Company Inc charge?
Customers reported a typical bill of $133 (middle half $106–$176), 18% above the cockroach control median of $113.
What do customers hire National Exterminating Company Inc for?
Mostly termite inspection (344), general pest inspection (275), home inspection (201), bug & insect extermination (145).
Does the owner respond to complaints?
The owner replied to 43% of 1–3★ reviews (category: 77%).
