How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%6+2.1Reliability 15%11+1.7Craft & service 20%57+11.4Value 10%17+1.7Momentum 8%99+7.9Track record 7%86+6Accountability 5%6+0.3Experts Score= 31Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.31SCORENational Exterminating Company Inc
Suffolk, VA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 40 cockroach control · 4.8★ from 2,070 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and track record; weakest: accountability.
Reviews for your job
Customers hired National Exterminating Company Inc for 8 kinds of job.
National Exterminating Company Inc for general pest inspection
Clear ✕All 278 Google reviews tagged “General pest inspection” · showing 140
Awesome customer service! Billy is very knowledgeable and great with any questions or concerns i have. Will use no one else.
Professional at all times! Exceptional!!
Jason was very professional, friendly and knowledgeable and explained everything to me where I could understand and made several suggestions based on his years of service. Continue to hire employees like jason and it will make your business grow. Another special reason I have been using National for many, many years. Walter Satchell
Did a great job explaining what he was going to do and what to expect might occur. He explained the schedule in clear, easily understood terms. Recommend them highly!
Mike is awesome! He is always on time and attentive to my needs. He goes above and beyond for me and I greatly appreciate it.
Billy is a superior employee, he is always on time & does a great job. He is very professional
Very friendly and professional. I appreciated that he was mindful that I was working from home and needed an uninterrupted,quiet environment.
Mike always does a great job.
John Thornton, from National exterminating, did a wonderful job taking care of the pests around the house. He was also friendly And courteous
She was so knowledgeable , polite, and thorough. I was very impressed!
Thanks John. Always appreciate your work.
Dave did a thorough inspection and treated our property as if it was his own. Very knowledgeable and efficient.
Jared is prompt and professional. He always does a great job and is attentive to areas that are of concern.
We have been customers of National Exterminating for many years and continue to be happy with their services. We are very impressed with Johnboy, our service technician. He's always on time and very thorough when servicing our home.
Jared is a pro answers my questions i like him but i have a problem with millipedes coming in my basement apartment that he cant get rid of. I want National to come up with a plan to rid these pests.Trying a new bug killer hope it works.Update the millipedes seem to be on the decline and I am happy about that.So…
Dan has been our quarterly "bug inspector" for several years, and he is GREAT. Always professional. Always on time. We really appreciate his service.
All of the above.
Tamica is an absolute rock star. Super knowledgeable and came up with a clear plan to address the rodent problem. Outstanding
Ty did an excellent job and answered all of my questions.
Kenny is so very nice and throughly explained everything. Great employee!
Very satisfied. Paul is very professional, nice & loved on our dog.
Chris is AMAZING!
Very professional
Jared, our technician, continues to be excellent. He is professional, polite, accommodating and helpful. He goes above and beyond to ensure our satisfaction. He is a real credit to your company. I am very pleased with Jared's services. I reiterate my sentiments expressed above. Jared is absolutely consistent in…
Great service, great people. My house is always just a mess we are often distracted when they show up. Their patience and professionalism are noted. Thank you.
When we moved into a new home and our whole house dehumidifyer started throwing errors. National sent out Herman, who is knowledgable, professional, thorough, and kind. He guided us through our home needs and what our options for replacing the dehumidfyer. He was clear and managed our expectation. On the same day…
John is always on time, thorough friendly and responsive to any questions.
On time courteous and professional.
did a great job
Dylan Harrell is the man! Hard working, takes pride in his work.
Mr Mayer always does a great job.
Mike was awesome as usual. He always takes pride in his work and is very nice. He goes the extra mile to make sure my home and family are protected.
Paul Stempien is always professional, courteous, and timely. He inspects and treats, and then keeps us informed of all important information about the house. I recommend Paul to anyone who asks about pest services. He's that good.
Ty always does a thorough inspection & treatment-appreciate his work ethic & really like having a good work relationship with Ty
Very through in inspection for general pests.Great getting ants and answering general concerns.
Mike Wojuzak is the best! He is always on time and takes care of my house! He is the reason I very much appreciate the National Exterminating Company! Thank you Mike for all that you do!
Jared of National Exterminating is very professional and thorough.
On time, efficient, knowledgeable and friendly!
John is excellent. What more can I say. Professional, on time, thorough, pleasant.
Ty did an outstanding job! Very professional knowledgeable and friendly!
Chris always does an amazing job. My dog Molly and I always look forward to his visits. He is thorough and keeps me abreast of any issues he sees. Thanks to him, my home remains critter and bug free!
Update 4/13/26: I continue to be thoroughly impressed with the outstanding service provided by John Pollard. Today he conducted both pest control and de-humidifier service. His attention to detail is superb and always explains things in a way that even I can understand. Always on time and always courteous are the…
Ty is A Number One in our book! Always thorough and professional, over the years he has become a good friend, too. Ambler Gilmore
Bill Saulman is the best! Great personality, knowledgeable, thorough, I trust him with the care of my house. An asset to the company.
I’ve been using NATIONAL for several years. Always send good people, and they always do a good job. Thanks for the consistency y’all!
Aaron was prompt, professional and thorough!
Great Job! He was on time, knowledgeable and answered all of our questions.
Kenny is an excellent Exterminator.
Very professional. The technician arrived on time, introduced himself, did his inspection and then spent time with me explaining the results and answering all my questions.
Mike comes into my Business once a month to spray and treat as needed, checking all areas, high and low. Mike is always profesional and personable. He does a great job at keeping us as pest free as possible, while also being very respectful to my staffs time, as well as any patients that may still be here! When…
I love doing business with National Exterminating Co. All their technicians are professional, polite, courteous, and on-time. I won't use anyone else! Tamika is knowledgable, on time, and always greets you with a smile.
The price of your services keeps going up. Although the service you provide is good, I’m not certain it’s worth the inflated prices.
Dan arrived on time, performed the inspection as planned, reported results, friendly and answered questions. Send him next year.
(Annual termite inspection): Technician arrived on time, conducted a thorough inspection, and gave us an "all clear." We look forward to seeing him next year.
Billy is always responsive to our needs!
Always does a good job! interacts with customers well!
Friendly, professional, does a terrific job, Hard working
Kenny is great! He reached out prior to arriving at our home (we were not there) and even left a small bag of treats for our dog!
Jared is amazing! We have used his services for many years and he is always prompt pleasant and if I need a treatment in. between always delivers. Give him a raise :)
Met Scott for the first time today. What a nice young man! On time, courteous, professional, and thorough. Glad he’s on our team, keeping our house protected.
The termite man came and gave my house a treatment. It was originally done 25 years ago. It lasted thiso g without any problems. It was so hot today. He was finished at 11:00. Hopefully this treatment will last another 25 year!
Billy was great! Very knowledgeable.
David was very nice and professional. Explained in detail about new problems I am experiencing and offered solutions to fix it. I have used this company for 20 years and have always been very pleased.
Dan is great! He is always responsive and great at scheduling!
Professional, thorough, and friendly!
I appreciate the care and expertise that comes with having National as our pest control. As always, Mr. Pollard is a gem! I highly recommend!!
Dan is very good at his job and represents National Exterminating Co extremely well. He is always prompt, is very polite, helpful and knowledgeable.
Nick performed the crawl space humidifier inspection and Jimmy the pest inspection. They were very prompt, polite, and thorough. I was very happy with their visit. I would recommend them and their services!
Our technician Mr. John was very knowledgeable, friendly, thorough nice person all around he did a great job!
Butch showed up on scheduled time and provided details of his inspection. He is always a pleasant person and a pleasure to deal with.
Tamika was OUTSTANDING!!!! Customer service and knowledge was 1000% Super thankful that she is or rep for our business!!!!
Johnboy always takes his time to thoroughly cover all of the areas of our home. He is a rockstar!
National Exterminator and Dan have been servicing my home since I moved in eight years ago. I have been very pleased with the level of service, and Dan has been doing a great job, and goes above and beyond with customer service! Thank you!
Kenny came and performed professionally. He did service inside and outside. So knowledgeable and informative. Such a good person and knows everything that he needs to know about his work. Kenny helped me with items I did not understand. Removed many spider webs outside and one outside between screen and…
Ty does such a great job of thoroughly spraying my parents home. He is so professional, friendly, and patient with my elderly parents. He is a great representative for the company.
the moment I met Mr Herman Munn, I was very confident and convinced that he was an honest and hard working professional. I am very pleased to be working with Mr Munn. He is the best i have ever seen in that industry!
Excellent customer service!
Paul is always so nice and extremely helpful. We are so glad he is our technician.
May 7, 2025, Initial Inspection: Nick performed out initial inspection. He was very courteous and customer friendly. He inspected our property then explained what he found in detail. And he answered all of our questions to our satisfaction. He finished by clearly detailing our options. His presentation is what…
I've used National Extermination Co. for 30 years and never had a reason to switch. Todd is a great guy and takes pleasure in doing his job. I've known him for years and consider him a friend. It was good to see him today as he completed the inspection, with his usual pleasant attitude, prompt service, and efficient, seamless job. Keep up the good work!
Kevin is new to me. I was impressed with his courteous attention to detail. I have been a customer for 36 years. Todd was the technician for several years and I was satisfied with his dedication to the job. I hope he enjoys his retirement.. I look forward to working with Kevin in the future.
I didn't know he was coming ... I didn't get a phone call
Billy was very personable, professional, called when bridge opening delayed him, answered questions with knowledgeable information......we are VERY impressed with his service call. Definitely would vote his service .....5 stars
Did an excellent job! Great help in finding source of Indian meal moths.
Like ALL of Jason's tech visits to our home, he conducts himself in an extremely professional manner, always mindful of respecting our privacy and taking a personal approach in ensuring our home and property are protected against all types of pests.
Thank you for your excellent service.We appreciate Jared's professionalism.
Nick did a great job. He's very professional and is always on time.
Eric was great to work with. Friendly and courteous. We would recommend National Exterminating Co. family and friends.
John is very professional, efficient and courteous. A pleasure to work with.
Our Technician, Dan, is always on time and very professional. Ask if we have any concerns before inspection, we've enjoyed many years of great service and quality customer care with National Exterminating Co.!
Excellent service from national. Our tech, James , was great. Very knowledgeable and professional. Highly recommend him and this company.
Ty was great. He is always on time, and I enjoy catching with him. Very professional and educates the customer on what he is doing and why it is needed.
Efficient, reliable calendarization of our pest prevention. Appreciate Mike Mack's great service record with us.
K was great, respectful and professional. A real asset to your company. Thank you !
Great company! I have used them for 20 years. Technician did a great job today!
I have been using National Exterminating for 20 years. John Boy, the technician is the absolute best! He’s second to none! He’s very knowledgeable, professional, punctual and has a great skill set for the job.
Chris came in and did everything that needed to be done.
Kenny Richards is my NATIONAL GUY for pest control par excellence! Both inside and outside our big old historic home, Kenny keeps us without creepy crawlers from garage to attic and in between. FABULOUS service, attention to detail and knowledgable. DON'T REGRET LOOKING ELSEWHERE! This guy is TOPS!
It's always a pleasure to welcome Dan into our home!!
Dan is knowledgeable and professional. He knows I hate spiders and is diligent in treatment for them. He’s the best!
Billy is always on time. He is thorough, knowledgeable and professional. I recommend him highly.
John Mann is GREAT! I have had him here since the house was built in 2000. He is friendly, knowledgeable and professional. Best service ever.
Great service! We are so very impressed with your technician, Will, and his expertise and professionalism! We feel completely comfortable with his evaluation of the issues we have and his handling of our situation. He was respectful, concise, and effective. He is a great credit to a great company! Thank you.
Dan is great. He is courteous and professional when comes out to perform the termite inspection and dehumidifier filter change. He is also available for general pest questions. Very much appreciate his assistance.
Extremely personable, knowledgeable and thorough.
Outstanding service
We have had annual contract and used National for years. Paul is always punctual, pleasant, efficient, and thorough. We are always pleased. Thanks. J
We alway appreciate Jared’s visits.
Todd has been inspecting our home for years and is always very friendly and through in his work. His is a great asset to the company.
annual inspection THANK YOU!!
Butch was a true professional and very respectful of our home.
Billy Armstrong is the consummate professional and a genuinely nice person!!
Very thorough and professional.
Definitely knowledgeable and professional Met John at the door, told him my problems and concerns, he assured me that all my concerns would be met and they were! Definitely professional and polite.
Always respectiful of my time and home.
The whole experience is painless. It's a good feeling knowing I don't worry about bugs in the house. Donnie does right. Thanks!
AS ALWAYS, EFFICIENT, ON TIME, THOROUGH, PLEASANT. WISH ALL CONTRACTORS WAS AS GOOD. BUGS HATE HIM AND THAT IS A GOOD THING.
Dan finally caught me at home and introduced himself. Since I was at home, he was able to examine the garage for potential termite activity and found none. He proceeded to don his protective suit - in 90 degree heat - and examined the crawlspace. Apparently he found nothing of concern, he was able to leave…
Mike Mack is great! Always considerate of our pets and very professional
Dehumidifer under house and termite inspection
Good service
Dan is very responsive and courteous.
Our technician did a thorough and complete inspection of our crawlspace during his inspection. We have been a customer of National Exterminating for a very long time, using them to service both of our homes. I would highly recommend them for the high quality of work that they perform.
Dylan performed a great service. Professional and courteous as usual. Thanks very much!
Eric was personable, informative, efficient, respectful of our property, and very thorough. My husband and I were very pleased with his work.
Paul responded quickly to my request and performed the work immediately after inspecting the yellow jacket location.
We had our Quarterly Pest Control. We asked for Phil Davis (at our home previously) since he will spray the 3 sections of attics. He is on time (even earlier) and professional and did a great job getting rid of a fly problem in the fall that never came back. Please make sure Phil Davis is listed as our technician William and Barbara Hughes
He did an outstanding job. very professional.and a good electrica ns.
Kevin is a very personable and competent technician. Great work!
Very professional service! Can easy recommend them.
Anthony came to check the bait traps for termites, all was good. He is a very friendly, funny, and professional guy. We had a conversation about bugs, like what else do you talk about with an exterminator! He advised my husband of another product to use for ants other than the one he had been using, so we're going…
Kevin was awesome. He clearly answered my questions regarding some termite questions I had. Did an awesome job outdoors, including around our pressure treated wooden pergola, which had never been done. Would love to see him service us again.
Kyle displayed outstanding professionalism and attention to detail. He was responsive and addressed my concerns.
He had me sold when he put on foot covers before entering my home! Very professional and informative!!
Excellent service!
TY is the best.
On time friendly and professional Informative and works with a great company
very nice ... very prompt.. cooperates with my schedule.
Very professional, respectful and friendly. He explains everything to us for what was observed and if anything else was needed, provides information and options to us. Scheduling is always easy and their pricing is fair as well. We highly recommend National Exterminating.
Anthony is the best! We wouldn’t want anyone else doing our quarterly pest control.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 344 | $95–$173 |
| General pest inspection | 275 | $56–$141 |
| Home inspection | 201 | $86–$173 |
| Bug & insect extermination | 145 | $58–$153 |
| Termite extermination | 141 | $163–$426 |
| Ant extermination | 141 | $80–$246 |
| Spider extermination | 94 | $55–$179 |
| Cockroach extermination | 89 | $66–$246 |
