How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty82−1.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORENational Exterminating Company Inc
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.8★ from 2,070 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired National Exterminating Company Inc for 8 kinds of job.
National Exterminating Company Inc for home inspection
Clear ✕All 210 Google reviews tagged “Home inspection” · showing 160
Anthony is a conscientious and very efficient technician for National. Additionally, he's very personable. We appreciate having him treat our home and in knowing him personally.
Always on time, accommodating with my appointment, thorough and professional!
Billy was on time and did a complete inspection of my crawl space.
Jason was very professional, friendly and knowledgeable and explained everything to me where I could understand and made several suggestions based on his years of service. Continue to hire employees like jason and it will make your business grow. Another special reason I have been using National for many, many years. Walter Satchell
Jared Saulman was super professional and very helpful. He did a super job of inspecting the inside and outside of our house for Termite infestation.
Excellent service and very professional interaction!
Dan is very prompt, thorough and answered all my questions ! He is a great employee for your company !
Mike always does a great job.
Mike has done the inspection for several years now. Always professional & friendly. Answers any questions.
The technician was very efficient , polite and friendly . He took time to explain what he found under the house.
Dave did a thorough inspection and treated our property as if it was his own. Very knowledgeable and efficient.
He was very polite and he explained everything he was going to do and told me what to look for.
Paul does a professional, efficient round of the property. We haven’t had issues in years thanks to his hard work.
My technician, Anthony, came to my house this morning for my quarterly termite inspection. I feel like a broken record because I cannot say enough good things about Anthony. He is truly a great guy, professional, friendly and a wonderful reflection on the company he represents. Thanks Anthony for always making my day!
Stan and his helper did an excellent job laying the plastic down and fixing the vent and installing the new dehumidifier. They were on time and did a great job. Thanks again guys!!!!
Great!!
Ty did an excellent job and answered all of my questions.
John is very knowledgable and did a great job!
Chris was very through & professional with his service.
Mike is very professional yet very personable!!
Another great experience with National Exterminating. Jared is always friendly, professional, and knowledgeable! Thank you, Jared!!
Eric has been our technical the last few years he always has a great attitude and informs of the status of everything as soon as he comes out of the crawl space.
Very satisfied. Paul is very professional, nice & loved on our dog.
Great guy - enjoyed our conversation.
Great service. Grant explained everything and took care to make sure that my areas were well treated.
Chris did an absolutely amazing Job with our recent inspection, especially when it came to the Nat issues in the kitchen area. It's rare to find someone so knowledgeable and dedicated to getting the job done right! If you need someone who truly knows their stuff and provides top-tier service, ask for Chris! #Highly recommend! #Techsupport#Excellentservice
Took the time to explain things, including some misperceptions I had. Great inspection and meeting.
Mike Mack has been our technician since we began our service with National many years ago. Mike is always punctual. friendly and professional. He offers suggests and always goes beyond what is expected of him. He is an outstanding employee. We appreciate him! Thanks, Mike!
Billy did a great job as usual and he always has a great attitude. Thanks!
Excellent job. Professional and communicative.
did a great job
Mr Mayer always does a great job.
arrived on time/earlier with a forewarning phone call. Efficiently performed his inspection; answered my questions; and explained his findings.
Our exterminator spent most of the day with us inspecting under the house, checking the bait traps, replenishing bait where needed and the installing metal screens over all of our crawl space vents. He did an excellent job and was most helpful in answering all our questions. At this point, we are entirely satisfied.
Herman is incredible, professional, and goes the extra effort to brief me and answer all questions every time! Superb professional!
Steve was both professional and thorough. Two qualities you don't seem to find very often these days! Thanks...
Anthony is and always has been THE BEST! We prefer that Anthony is our technician 100% of the time. Thank you.
Paul Stempien is always professional, courteous, and timely. He inspects and treats, and then keeps us informed of all important information about the house. I recommend Paul to anyone who asks about pest services. He's that good.
We love the fact that we have come to know Dan. It's great to have someone who is familiar with our property- and such a great guy!
Technician, John, arrived on time and performed a thorough inspection of my house. He is very professional and a credit to your company.
Aaron B was great this morning. He was professional, friendly and explained the process very well. Aaron also made sure that I understood to secure the dog for an hour or so to make sure she didn't get exposed to any of the treatments.
John was extremely informative, was very pleasant and did an excellent job. Can't think of anything he didn't handle. It would be beneficial for this property to have his services in the future. I am the tenant and not the owner so I cannot respond to the pricing questions.
Anthony explained everything that he was doing and why he was doing it in it. I just thought he would get outstanding service.
Techs were on time and both did a good job.
Jason quietly does his work thoroughly and professionally. He has taken care of our house for a number of years and does a fine job. Excellent service!
Very through in inspection for general pests.Great getting ants and answering general concerns.
Paul is always the pleasant Professional. Most highly recommended!
Very friendly and job oriented.
Kevin Couch was professional, friendly, punctual and dedicated to his job.
Bill Saulman is the best! Great personality, knowledgeable, thorough, I trust him with the care of my house. An asset to the company.
I see Billy every year. He's always on time, courteous and informed me of my crawl space condition. See you next year!!
Great service. Friendly tech. Helpful as always.
Very nice people did a great job definitely recommend!
Please beware of this company. After 15 years with them to include quarterly inspections and encapsulation of my crawl space I end up with termites and water damage for my inspection when I attempt to sell the home. They took no responsibility even though they have been providing inferior and inept inspections for…
Billy is always very nice and professional. I always like him and his job that he performs.
Kenny is an excellent Exterminator.
Always on time, always explains findings and is very courteous.
Very professional. The technician arrived on time, introduced himself, did his inspection and then spent time with me explaining the results and answering all my questions.
Thank you very much for coming to do our home termite inspection so quickly. Technician arrived early and we were able to get our paperwork in ahead of schedule.
Trust worthy , and respectful technician Kenny Richards.
Super thorough and explained everything very well.
Paul always does a fantastic job and is always able to answer our questions!
Jaeden did an amazing job. Thank you.
Eric W. has been my exterminator for 2 or so years and he is fantastic. Great guy, on time, and very professional.
Our technician Dan was very helpful during today’s visit. We were seeing many roaches in the house for the first time in years. Questioned if others were having similar issues, not so much. Questioned if weather was a reason, possible wet or dry. Along with our regular spray, Dan applied a granular outside and…
Very courteous and gave attention to detail
Thr technician was very polite and professional. When he completed, he asked if I had any questions. Termite treatment was performed.
Chris was excellent. Thank you.
Always a pleasure to have to have Mr. Watford come out! always courteous and on time
As always, Kenny was absolutely wonderful, timely and responsive to everything. Helped perform services I truly needed.
Excellent job by Tamica Mayo/
fRIENDLY AND PROFESSIONAL SERVICE ALWAYS!!
Anthony does a thorough inspection. In the process, he’s like having an old friend over. He’s very personable yet gets the job done. We’ve had Anthony as our technician for a few years now. We are very pleased with his service.
Billy is always courteous and professional. A pleasure to be his customer.
Your service inspector was very professional and efficient but I need to give this more thought before I commit to the cost of this service. I think I only have one or two mice and I want to try to deal with this on my own for now. However, if I don't succeed I will call you back for sure. Thank you. Kensett Teller
Chris does an exceptional job a very caring and loves what he does. Thank you
David was very nice and professional. Explained in detail about new problems I am experiencing and offered solutions to fix it. I have used this company for 20 years and have always been very pleased.
Mike is always greaaaaat!!!! This guy knows his stuff!
Excellent Service, Donnie has been our inspector for several years. He is always on time and courtesy!
Kenny was great!!!
I appreciated the Professional and quality service that was provided during the termite extermination retreatment. The expertise and friendly attitude was also greatly appreciated.
Great service technician, always does more then is required.
Dan is very good at his job and represents National Exterminating Co extremely well. He is always prompt, is very polite, helpful and knowledgeable.
Nick performed the crawl space humidifier inspection and Jimmy the pest inspection. They were very prompt, polite, and thorough. I was very happy with their visit. I would recommend them and their services!
Butch showed up on scheduled time and provided details of his inspection. He is always a pleasant person and a pleasure to deal with.
Mr Edwards was polite and direct to accomplish the inspection He was thorough and discovered some old dry rot that needs to be repaired. BIG Thanks!
John was on time, friendly, courteous and polite. He answered all my questions and gave me excellent tips concerning pest control. I hope that he will do my inspection next year. 🙂👍🏾
Hermann was courteous, punctual, and knowledgeable! I’ve been with National for 25 years, and I’ve never been disappointed!
National canceled my termite bond after 21 years. I had my crawl space encapsulate 4 years ago and my technician said my company had dine a wonderful job. Everything was to industry standards. Now all of a sudden after my yearly inspection, National can no longer insure my home. Customers beware!!!!!!!
Kenny came and performed professionally. He did service inside and outside. So knowledgeable and informative. Such a good person and knows everything that he needs to know about his work. Kenny helped me with items I did not understand. Removed many spider webs outside and one outside between screen and…
Always responsive and professional
Steve did a wonderful job! he gave me a detailed discussion of work that needed to be performed to abate a moisture problem in the crawl space , noting that he had recommended this work several years ago and we failed to follow through. He was prompt, thorough, and even gave us a repeat customer discount! I would…
Steve accomplished an inspection of our crawl space in a through and competent manner. The service National Exterminating provided was was well worth the cost.
the moment I met Mr Herman Munn, I was very confident and convinced that he was an honest and hard working professional. I am very pleased to be working with Mr Munn. He is the best i have ever seen in that industry!
Brice was prompt, professional and thorough. Very pleasant, clearly explained what he planned to do, then before leaving reviewed the service he had provided, and also offered advice that might help protect the home, like trimming branches on Crepe Myrtle that extend over the roof. Excellent
Donnie is always professional and neat on the job. He respects my home and explains what will be in the report before he leaves. Excellent employee. Thanks Donnie for your service. Mrs Greene
I've used National Extermination Co. for 30 years and never had a reason to switch. Todd is a great guy and takes pleasure in doing his job. I've known him for years and consider him a friend. It was good to see him today as he completed the inspection, with his usual pleasant attitude, prompt service, and efficient, seamless job. Keep up the good work!
Kevin is new to me. I was impressed with his courteous attention to detail. I have been a customer for 36 years. Todd was the technician for several years and I was satisfied with his dedication to the job. I hope he enjoys his retirement.. I look forward to working with Kevin in the future.
Dan as always is very efficient and professional.
Helpful and informative. Enjoyed his input and visit this morning inspecting the recently installed dehumidifier.
Billy was very personable, professional, called when bridge opening delayed him, answered questions with knowledgeable information......we are VERY impressed with his service call. Definitely would vote his service .....5 stars
Did an excellent job! Great help in finding source of Indian meal moths.
As always Billy did a great job. He is always polite, friendly and responsive.
Kenny did excellent job of top shelf inspection & excellent communicator of potential areas. to watch out for.
Steve Kuehnel performed an efficient and professional inspection of the property in a friendly manner. I look forward to his next visit.
Excellent service from national. Our tech, James , was great. Very knowledgeable and professional. Highly recommend him and this company.
Jared is the Best. Thanks
Technician took time to explain concerns that he found in the crawl space. Senior Inspector Herman Munn has been out and explained all services to be provided to get the crawl space upgraded and humidity lowered.
Dan is knowledgeable and professional. He knows I hate spiders and is diligent in treatment for them. He’s the best!
Always on time and professional.
Mr. Herman Munn Jr. was very thorough and professional. As well as having a friendly demeanor.
John Mann is GREAT! I have had him here since the house was built in 2000. He is friendly, knowledgeable and professional. Best service ever.
Extremely personable, knowledgeable and thorough.
Hi, John - Thank You for coming out to my home at 8:00am on a Saturday. Appreciate all of the explanations - trust the recommended treatments will take care of the situation. Thank You Again, John - Craig S.
The technician arrived and was very polite and professional.
John Mann provided an application for a termite infestation we had. He was thorough and knowledgeable. He explained in detail about the procedure and answered all our questions. We are totally satisfied with the service.
Mike was very helpful and professional. Shared results of his inspection in a very timely manner.
On time, excellent customer service.
Eric was personable, informative, efficient, respectful of our property, and very thorough. My husband and I were very pleased with his work.
Great tech, excellent 'people skills' too bad I only get to see him once a year.
Billy is always right on time. He's professional, friendly, polite, and always does a good job. He addresses our concerns and offers good suggestions. Billy Saulman we appreciate you.
Very professional and knowledgeable. Straight to the point and clear in explanations.
Always nice to see Eric!
Appreciate Dyan’s detailed assessment and feedback. I asked about partial encapsulation and dehumidifier services. Please send that I formation.
All information provided by Butch was professional and fully understandable.
Kevin is a very personable and competent technician. Great work!
Don't want any one but Anthony
Todd (technician)have been servicing my for almost 20 years. He is professional, on time for appointment and always discuss details of inspection with me and give suggestion that will help keep my property termite free.
I did not let him in. So did he take a picture from the back fence ,because I didn't let him in my backyard.
Anthony came to check the bait traps for termites, all was good. He is a very friendly, funny, and professional guy. We had a conversation about bugs, like what else do you talk about with an exterminator! He advised my husband of another product to use for ants other than the one he had been using, so we're going…
Arrived on time. Very polite and professional.Did a great check and answered all my questions.Will definitely call again if I ever need help.
Still receiving superb and thorough service from National Exterminators. We have been with National since we built our home in 1999. I highly recommend National exterminating services to anyone who wants an upright and honest group of exterminators taking care of their home. We’ve had Mike W., our service technician…
Our technician arrived exactly on the time we had selected. David was very professional. After showing him our property and discussing our particular problems, David told me the exact treatment that he recommended for the types of ants that we were seeing, what the product was, why it would be effective, and how…
Great company and reasonable prices! Our technician came on time and well equip. He was also knowledgeable on the products and honest. Thank you National Exterminating Co., we’ll be sending more referrals your way!
Always a pleasure to have Donald come to my home because of his friendly and professional service.
Anthony the best. Give the man a bonus
Very nice gentleman who inspected our home. I always had good service with your company. thank you!
Great job as always from Herman, your Sr. Tech. That's why we always ask for him. Keep up the good work Herman!
Todd always answers all my questions and provides guidance for any concerns.
Mike is absolutely the best. He knows his targets and can find and treat them quickly. He is always courteous and mindful of our house cat. Thank you Mike and NE.
My wife was terrified when he came didn't know he was coming also he didn't knock or ring door bell.
Ty is always on-time, friendly and professional. Very knowledgeable too!
Technicians are always friendly, professional, knowledgeable, thorough and informative.
Billy A is an excellent technician. Thanks, Mrs. D'Bene
On time arrival, professional at all times and clearly reviewed findings and recommendations before he left.
Steve was on time, professional, and very detailed in his findings.
Billy has been the technician at our home for 5 years. Highly recommend, he is always very kinds, understanding and very professional. Thanks Billy for all you do!
Have used you all for years and will continue to use you! Although you have some good techs, Cory is one of my favorites! He does an excellent job of showing up on time, explaining things to me that I can understand and giving me the answers I need in detail. You better give that man a raise and keep him!
Corey was very professional, knowledgeable and gave us great advice!
Billy A was right on time, did a through inspection, was clean and professional, polite and responsive.
He is wonderful.
Anthony did a great job as usual. He took the time to examine the inside and outside of my home and answer all my questions. i look forward to seeing him again for the next inspection.
Friendly technicians and great service.
Bill of Natl Exterminator had been servicing our home for the last 15 years, always on time, excellent service, immediate report and explains if any directly.
GREAT!
Michael came to my house on Memorial Day weekend to help assuage my fears about insects on my deck. He was professional, courteous, informative and very kind. Such great service! Thank you Michael.
We called National Exterminating because we noticed our floors in the bathrooms were becoming soft and the floor in the Kitchen had separated from the wall. Cory came out and did the inspection and gave us a detailed list of the issues he found. His inspection was very thorough and he explained every detail to us…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 344 | $93–$181 |
| General pest inspection | 275 | $56–$139 |
| Home inspection | 201 | $83–$179 |
| Bug & insect extermination | 145 | $56–$153 |
| Termite extermination | 141 | $168–$426 |
| Ant extermination | 141 | $85–$282 |
| Spider extermination | 94 | $56–$179 |
| Cockroach extermination | 89 | $91–$323 |
