How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%79+19.2Value 14%98+13.9Replies to reviews 7%65+4.6Craft & service penalty82−1.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORENational Exterminating Company Inc
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.8★ from 2,070 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired National Exterminating Company Inc for 8 kinds of job.
National Exterminating Company Inc for termite inspection
Clear ✕All 353 Google reviews tagged “Termite inspection” · showing 200
Jared always does an excellent job. He is always on time and very professional.
Anthony is a conscientious and very efficient technician for National. Additionally, he's very personable. We appreciate having him treat our home and in knowing him personally.
Courteous and professional!
Professional at all times! Exceptional!!
Mr. Lally is very professional and has provided us with superior care over the last few years. We highly recommend.
Billy was on time and did a complete inspection of my crawl space.
Dan is very prompt, thorough and answered all my questions ! He is a great employee for your company !
John Thornton, from National exterminating, did a wonderful job taking care of the pests around the house. He was also friendly And courteous
Very Professional
The technician was very efficient , polite and friendly . He took time to explain what he found under the house.
Thanks John. Always appreciate your work.
Kevin Couch removed spider webs from the exterior of the house. Donnie, my regular technician should do this as part of his quarterly inspection, but failed to do so. Thank you for sending Kevin out this morning. I can now sit on my deck and open my front door without staring face to face with spiders. Thank you.
Very nice man ,answered all of my questions and very knowledgeable as to the job !!!
John Pollard was great, He came out early the next day, found the problem, recommended a treatment plan and applied the material.
Jared is prompt and professional. He always does a great job and is attentive to areas that are of concern.
Dan is great. Always takes the time to listen and share feedback.
John Mann did excellent work in applying termite booster on my property. As usual, National Exterminating is the best company.
Billy was very professional and thorough as always.
Paul, as always did an awesome job. Very personable and knowledgeable. Always great to converse with him.
My technician, Anthony, came to my house this morning for my quarterly termite inspection. I feel like a broken record because I cannot say enough good things about Anthony. He is truly a great guy, professional, friendly and a wonderful reflection on the company he represents. Thanks Anthony for always making my day!
Jared is a pro answers my questions i like him but i have a problem with millipedes coming in my basement apartment that he cant get rid of. I want National to come up with a plan to rid these pests.Trying a new bug killer hope it works.Update the millipedes seem to be on the decline and I am happy about that.So…
He was very polite.
He did a great job. All went well.
I always look forward to my annual visit from Anthony, he delivers the best service experience, creating a personal relationship with his customers. Thanks for being fantastic!
Tamica is an absolute rock star. Super knowledgeable and came up with a clear plan to address the rodent problem. Outstanding
Chris was very through & professional with his service.
Another great experience with National Exterminating. Jared is always friendly, professional, and knowledgeable! Thank you, Jared!!
Great service and price. Wonderful technician, very thorough and respectful.
National Exterminating Co / Billy has always been efficient, effective and responsive to my needs. The service has included annual termite and periodic yard sprays to eliminate or reduce the presence of mosquitoes and ticks.
Billy gives Excellent customer service very communicative. I am always glad he is still my inspector. Highly recommend.
Chris is AMAZING!
Mike has been coming to my home for many years to complete an annual termite inspection. He is professional in every way.
Jared, our technician, continues to be excellent. He is professional, polite, accommodating and helpful. He goes above and beyond to ensure our satisfaction. He is a real credit to your company. I am very pleased with Jared's services. I reiterate my sentiments expressed above. Jared is absolutely consistent in…
Great service, great people. My house is always just a mess we are often distracted when they show up. Their patience and professionalism are noted. Thank you.
professional, courteous, communicative and ON TIME!
John is always on time, thorough friendly and responsive to any questions.
On time courteous and professional.
Excellent job. Professional and communicative.
did a great job
Dan is always great, very punctual and informative, enjoy talking to him, great experience overall again!
Herman is incredible, professional, and goes the extra effort to brief me and answer all questions every time! Superb professional!
We have a new exterminator/inspector/technician. We had three services today: Termite Inspection; Seasonal Yard Spray for ticks, mosquitoes, fleas and chiggers; and a quarterly pest control for ants and spiders. The service was thorough and our technician was very personable. We look forward to working with him for services in the future.
Jason treated the specific areas in my kitchen where ants have been gathering in large numbers off and on during the day in the past 7 days. Jacon is very competent. I am thankful he was here to treat the kitchen counter tops to stop them.
Paul Stempien is always professional, courteous, and timely. He inspects and treats, and then keeps us informed of all important information about the house. I recommend Paul to anyone who asks about pest services. He's that good.
We love the fact that we have come to know Dan. It's great to have someone who is familiar with our property- and such a great guy!
Friendly technicians who answered all my questions and did a thorough job.
Ty always does a thorough inspection & treatment-appreciate his work ethic & really like having a good work relationship with Ty
I have used this service for several years and have had no complaints. They are prompt, courteous and respectful, and go about their work with the least amount of intrusion on my day. However, they do provide verbal feedback re any findings and answer questions, when asked. In addition to termite inspection, I had…
Very through in inspection for general pests.Great getting ants and answering general concerns.
Very considerate and thorough in his explanation of the process.
pleasant, on time, thorough, answered questions
Mike Wojuzak is the best! He is always on time and takes care of my house! He is the reason I very much appreciate the National Exterminating Company! Thank you Mike for all that you do!
Billy has been our technician for many years and he is great! I like the consistency of having the same tech each year.
Aaron was fantastic, was very professional and explained what he would be doing under the house. Rick Justice
On time, efficient, knowledgeable and friendly!
Jason was great as always. He explains everything he sees that needs attention and is always very professional and courteous.
Bill Saulman is the best! Great personality, knowledgeable, thorough, I trust him with the care of my house. An asset to the company.
I have used this company for twenty three years, and they have always been very professional.
Termite house treatment, Carpenter bee treatment
I’ve been using NATIONAL for several years. Always send good people, and they always do a good job. Thanks for the consistency y’all!
Aaron was prompt, professional and thorough!
Mr. Watford was very courteous and professional. It is a pleasure to have him service our home. Thanks.
Great service by Anthony. It is a pleasure having a friendly and professional service technician servicing our home.
Really enjoy Paul and his service!
During this service Jason was courteous, professional and did an excellent job. He introduced himself and then set out to complete the task at hand, quickly. He did an excellent job and advised me of a potential issue in my crawl space.
They sent me a notice in the mail about my renewal coming up but never gave me a date or time for the inspection. They did a brief walk around the outside when I couldn't be home. I would've preferred to be there so I could have everything ready for them.
Always on time, always explains findings and is very courteous.
Dehumidifier Inspection As always Billy was on time, told me why he was there and did it. Keep up the good work.
Very professional. The technician arrived on time, introduced himself, did his inspection and then spent time with me explaining the results and answering all my questions.
I love doing business with National Exterminating Co. All their technicians are professional, polite, courteous, and on-time. I won't use anyone else! Tamika is knowledgable, on time, and always greets you with a smile.
Aaron did a thorough inspection. He was very professional and respectful. He also identified a leak in my outside garden hose that I probably wouldn't have discovered until much later. Thank You!
Jared was on time, inspected house and detached garage. Explained his findings when he finished.
Steve K was early, incredibly knowlegable and friendly. Very happy to have him inspecting my home for termites.
Dan arrived on time, performed the inspection as planned, reported results, friendly and answered questions. Send him next year.
(Annual termite inspection): Technician arrived on time, conducted a thorough inspection, and gave us an "all clear." We look forward to seeing him next year.
The inspection was thorough, covering the entire first floor of the house inside and out. Mike shared many suggestions about how to control pests and keep them outside the house.
Dan L does a super job, Always pleasant & thorough and provides great documentation of the inspection.
Billy has always been prompt and professional. Keep up the great work.
Billy (National Exterminating) is very professional; knows his stuff, thoroughly explains problems and does not try to sell me stuff I don't need.
Jared is amazing! We have used his services for many years and he is always prompt pleasant and if I need a treatment in. between always delivers. Give him a raise :)
As usual, Billie did a great job!
fRIENDLY AND PROFESSIONAL SERVICE ALWAYS!!
It is nice to have the same technician each year. Todd is very pleasant and professional and a joy to have for our annual inspection.
Met Scott for the first time today. What a nice young man! On time, courteous, professional, and thorough. Glad he’s on our team, keeping our house protected.
Dan is excellent. Always checking in to make sure nothing additional is needed. He positive and friendly.
James is very thorough and does an outstanding job making us feel comfortable in the way he takes his job seriously. SUPER tech that is a valuable asset to your company.
David was very nice and professional. Explained in detail about new problems I am experiencing and offered solutions to fix it. I have used this company for 20 years and have always been very pleased.
Kenny was great!!!
Great service technician, always does more then is required.
Technician was on time, courteous, friendly, efficient, thorough and very professional. It is a pleasure to have Anthony as my service Technician.
Dan is very good at his job and represents National Exterminating Co extremely well. He is always prompt, is very polite, helpful and knowledgeable.
Nick performed the crawl space humidifier inspection and Jimmy the pest inspection. They were very prompt, polite, and thorough. I was very happy with their visit. I would recommend them and their services!
I am a long-term National Exterminating Company Customer. I was in need of prompt service to deal with an ant incursion into my home. National was out in less than 24 hours and completed a thorough evaluation of the problem and treated it appropriately. The technician was very knowledgeable and discussed many aspects of problem evaluation and treatment.
On time and very pleasant to work with him. Thank you so much!
Billy always does a great job with inspections.
John Mann has been delivering excellent termite service for us since 2004. He is efficient, detail oriented, very knowledgeable and always respectful. Thank you John!
John was great, he took the time to show me the filter he changed out. I was surprised how dirty they can get. Overall, I was happy with the service. Thanks again
National Exterminator and Dan have been servicing my home since I moved in eight years ago. I have been very pleased with the level of service, and Dan has been doing a great job, and goes above and beyond with customer service! Thank you!
James was very informative and thorough with the inspection.
Kenny came and performed professionally. He did service inside and outside. So knowledgeable and informative. Such a good person and knows everything that he needs to know about his work. Kenny helped me with items I did not understand. Removed many spider webs outside and one outside between screen and…
I was misled by National Exterminating! I recently canceled services after being a customer for over 5 years because I didn't feel confident their technicians were spraying and inspecting my property. I immediately hired a new company and was notified termites were present. National claims if termites are…
Steve did a wonderful job! he gave me a detailed discussion of work that needed to be performed to abate a moisture problem in the crawl space , noting that he had recommended this work several years ago and we failed to follow through. He was prompt, thorough, and even gave us a repeat customer discount! I would…
the moment I met Mr Herman Munn, I was very confident and convinced that he was an honest and hard working professional. I am very pleased to be working with Mr Munn. He is the best i have ever seen in that industry!
I was well please with the service and the gentleman that did the spraying. Very informative about how the pesticide work whether rain or no rain.
Very prompt. Very professional. Very thorough. Great visit.
May 7, 2025, Initial Inspection: Nick performed out initial inspection. He was very courteous and customer friendly. He inspected our property then explained what he found in detail. And he answered all of our questions to our satisfaction. He finished by clearly detailing our options. His presentation is what…
Dan did another great job. I like to go under our house during our annual inspection and Dan is always accommodating and thorough. He even identifies areas of potential concern unrelated to the termite inspection such as pointing out where we should consider utilizing some foam to help seal our crawl space. A…
I've used National Extermination Co. for 30 years and never had a reason to switch. Todd is a great guy and takes pleasure in doing his job. I've known him for years and consider him a friend. It was good to see him today as he completed the inspection, with his usual pleasant attitude, prompt service, and efficient, seamless job. Keep up the good work!
As usual, John was professional, thorough and knowledgeable. Thank you for sending him.
Kevin is new to me. I was impressed with his courteous attention to detail. I have been a customer for 36 years. Todd was the technician for several years and I was satisfied with his dedication to the job. I hope he enjoys his retirement.. I look forward to working with Kevin in the future.
We are very pleased about the service The Technician perform for us!!!! Thank you!!!
Billy is knowledgeable, very professional and a pleasure to do business with.
I have used this company since approximately 1996. I request the same technician every year for my inspection/treatment as he is beyond thorough. Highly recommend.
Our Agent Chris McCully who came out this week, is very professorial and knowledgeable. Great customer service skills!
Steve Kuehnel performed an efficient and professional inspection of the property in a friendly manner. I look forward to his next visit.
Our Technician, Dan, is always on time and very professional. Ask if we have any concerns before inspection, we've enjoyed many years of great service and quality customer care with National Exterminating Co.!
Anthony was very professional, polite and personable. He went about the inspection and was thorough. I am on yearly service, with Anthony as my dedicated technician. He is excellent and I am very happy with the service. Having Anthony each year provides a high level of comfort.
K was great, respectful and professional. A real asset to your company. Thank you !
Great job. Pleasant person performed thorough inspection and explained options clearly.
Just had a termite booster completed after 20 years service with National. Technicians (Jacob Muller and partner) were courteous, and professional. Great job guys despite the very cold weather.
Great company! I have used them for 20 years. Technician did a great job today!
Dan was prompt and pleasant despite the cold and wet weather. He completed the job thoroughly and professionally. As always, a very pleasant experience.
Chris came in and did everything that needed to be done.
It's always a pleasure to welcome Dan into our home!!
Anthony did an excellent job inspecting our home for termites.
Termite booster treatment
As always, Dan did a complete inspection. He arrived on time and was friendly. I hope he can always be the technician for my home inspections.
Dan is knowledgeable and professional. He knows I hate spiders and is diligent in treatment for them. He’s the best!
Always on time and professional.
Great Service!!! Knowledgeable Technician!
Billy is always on time. He is thorough, knowledgeable and professional. I recommend him highly.
Thank you for your SUPERB work in giving a booster anti-termite treatment! I greatly appreciate your thoroughness and diligence in ensuring that the treatment was properly applied with care, especially in consideration of areas requiring caution when drilling. Thanks again!
Great service! We are so very impressed with your technician, Will, and his expertise and professionalism! We feel completely comfortable with his evaluation of the issues we have and his handling of our situation. He was respectful, concise, and effective. He is a great credit to a great company! Thank you.
Dan is great. He is courteous and professional when comes out to perform the termite inspection and dehumidifier filter change. He is also available for general pest questions. Very much appreciate his assistance.
our technician did a wonderful job!
Great company and very good at what they do. The technician always takes time for questions. If I’m not home when the service is performed, I can call the technician and I’ve always gotten a call back the same day. Shout out to Dan!
Outstanding service
Dan showed up on time and got right to the inspection of my crawlspace. Friendly, courteous, professional.
Mr. Munn conducted my termite inspection. Jason was also present for the inspection. Both men were very professional and polite. This is my first experience with this company and I am very pleased.
John does a great job and is very informative. Awesome job !!!
Everything is taken care of==very professional and courteous
Dan finally caught me at home and introduced himself. Since I was at home, he was able to examine the garage for potential termite activity and found none. He proceeded to don his protective suit - in 90 degree heat - and examined the crawlspace. Apparently he found nothing of concern, he was able to leave…
Dehumidifer under house and termite inspection
Donnie did another great job, and answered all of our questions. Thank you
Tech was polite and professional.
Great job
Dylan did a great job with my termite inspection. He was thorough and meticulous. He also educated me on what to look for and how to prevent termite infestations. He is a true professional and I highly recommend him!
Fast & efficient, seemed thorough.
On time, excellent customer service.
Eric was personable, informative, efficient, respectful of our property, and very thorough. My husband and I were very pleased with his work.
Great tech, excellent 'people skills' too bad I only get to see him once a year.
Dan is always prompt, courteous, and does a good job.
This company provides excellent products and services! Highly recommended!!!!
Jared was polite, friendly, very knowledge and willing to share that knowledge! He answered so many questions that I had. I wasn't at home when he did his initial exam but called me. He asked for an appointment to cone and complete the exam of the garage interior.
Vapor barrier installed under house. Technician was very courteous and did great job.
Anthony is always very thorough and professional. Thanks
We had our Quarterly Pest Control. We asked for Phil Davis (at our home previously) since he will spray the 3 sections of attics. He is on time (even earlier) and professional and did a great job getting rid of a fly problem in the fall that never came back. Please make sure Phil Davis is listed as our technician William and Barbara Hughes
I have used National for 30 years. Always excellent service . Billy is great
Very professional service! Can easy recommend them.
Great service. Technician is knowledgeable, professional and friendly. We have no complaints. Have used this company since 2015.
Our technician was very thorough and polite!
Anthony came to check the bait traps for termites, all was good. He is a very friendly, funny, and professional guy. We had a conversation about bugs, like what else do you talk about with an exterminator! He advised my husband of another product to use for ants other than the one he had been using, so we're going…
It's always a pleasure seeing Todd. He is always professional, but also very personable.
Still receiving superb and thorough service from National Exterminators. We have been with National since we built our home in 1999. I highly recommend National exterminating services to anyone who wants an upright and honest group of exterminators taking care of their home. We’ve had Mike W., our service technician…
Dylan was very friendly and professional.
Technician was very professional and was able to advise on services and answer any questions we had. Thank you!
Great company and reasonable prices! Our technician came on time and well equip. He was also knowledgeable on the products and honest. Thank you National Exterminating Co., we’ll be sending more referrals your way!
This was the 1st time Marcus treated my home. He was very thorough and accommodating. I would like to see him to continue servicing my residence.
Always a pleasure to have Donald come to my home because of his friendly and professional service.
My technician is very friendly and thorough. Explains details of inspection.
Excellent work! Very informative and friendly!
My service Tech is John Boy with a 5 Star. He is the Greatest, always Polite, Professionally dressed and does a through and complete job. He offers suggestions and tips on home techniques to keep your property safe, secure and protected from destruction of Pests, Thank you for such a service, as I've been with…
Professional and friendly.
Have been with National for 20 years now. They are a good company to work with.Seem to hire people that are genuinely concerned with doing a good job when they come out to the house. I have no reason to look elsewhere for this kind of service. Mike is an excellent Tech. He performs a thorough inspection , then…
Jared was professional, friendly and did a great job.
Great job as always from Herman, your Sr. Tech. That's why we always ask for him. Keep up the good work Herman!
Billy was on time, very polite, professional and timely. He was also very nice and I’d recommend him to be used again.
John has a fantastic customer service manner. I really appreciated his help today, and he made me feel appreciated as a customer. Thank you!
On time friendly and professional Informative and works with a great company
Billy is our technician and as usual, he provided us with quality service!
Great service. Very knowledgeable and personable tech. See you next year!
Very professional, respectful and friendly. He explains everything to us for what was observed and if anything else was needed, provides information and options to us. Scheduling is always easy and their pricing is fair as well. We highly recommend National Exterminating.
Recently I discovered Termite activity in my home. Shortly after I call Mike and reported it to him. He immediately scheduled a visit the same day of my call. His expeditious response must be commended.
The technician is outstanding! The technician’s name is Todd.
Todd always answers all my questions and provides guidance for any concerns.
the inspector told us the moisture reading and what they seen under the house
He did a great job and was on time, professional and courteous. Definitely would recommend them for service.
Always responsive, respectful and on time! Inspection is done professionally and technician explains the process.
Mike Zimmerman made some baseboard repairs from termite damsge. He was very professional, his work was of high quality, and he left the job site very clean. Highly recommend him
The technician was prompt and efficient in the inspection. He was courteous and offered an honest appraisal of his inspection.
JohnBoy is an excellent technician. The reason I've chosen National is very simple. This is the company that treated my home when it was built back in 2000. At first I just had an annual inspection service. During the annual inspection it was found that my house had a termite infection in certain areas and the…
He showed up on time Very courteous had to go under my house,in a very awkward crawl space.He was very good natured about it.
Dan is very friendly and professional in his approach.
Dan is always extremely professional, friendly and completes a comprehensive and thorough pest control service. 5 stars!
Mike is absolutely the best. He knows his targets and can find and treat them quickly. He is always courteous and mindful of our house cat. Thank you Mike and NE.
Phil was great today. On time & professional.
I have used this service for over 15 years and very pleased with the service I have received.
Great service as always! Anthony is awesome!
Paul was on time. Very efficient. Always happy with his services.
Service Tech was excellent!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 344 | $93–$181 |
| General pest inspection | 275 | $56–$139 |
| Home inspection | 201 | $83–$179 |
| Bug & insect extermination | 145 | $56–$153 |
| Termite extermination | 141 | $168–$426 |
| Ant extermination | 141 | $85–$282 |
| Spider extermination | 94 | $56–$179 |
| Cockroach extermination | 89 | $91–$323 |
