Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Natural Cleaners - Brookfield logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%47+25.6Reliability 24%1+0.2Value 14%80+11.3Replies to reviews 7%43+3Craft & service penalty94−0.6Momentum penalty0−10Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Natural Cleaners - Brookfield

Pewaukee, WI · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 14 sewing services · 4.6★ from 357 Google reviews

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Report card

Percentile vs other sewing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Natural Cleaners - Brookfield is better than 47% of sewing services.C
47
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Natural Cleaners - Brookfield is better than 1% of sewing services.F
1
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Natural Cleaners - Brookfield is better than 94% of sewing services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Natural Cleaners - Brookfield is better than 80% of sewing services.A
80
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Natural Cleaners - Brookfield is better than 0% of sewing services.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Natural Cleaners - Brookfield is better than 43% of sewing services.C
43

Reviews for your job

Customers hired Natural Cleaners - Brookfield for 8 kinds of job.

Natural Cleaners - Brookfield for alterations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 50/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 10 Google reviews tagged “Alterations”

RandyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Highly recommend their pick up and drop off service at no extra charge. Laundering, cleaning, mending, alterations....they do a great job on all of it. Recently had a shirt with a soiled collar....put note in the bag...all fixed, no extra charge. Great Service!

AlterationsDelivery
Jorge6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love going to the Brookfield location especially when Chad’s there! Chad is friendly, professional, and definitely knows what he’s doing! Great team!

AlterationsClothes pressingDry cleaning
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service, prices, & cleaning. We’ve loved their delivery service as well.

AlterationsClothing alterations & repairsClothes pressing
Sky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reliably fast, friendly and efficient cleaners. You can really count on them to do a great job every single time no matter what the item being cleaned!

AlterationsClothing alterations & repairsGeneral bedding cleaning
PNoble321Local Guide · 201 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Natural Cleaners in Elm Grove has been my "go to" for all of my dry cleaning needs for at least 5+ years now. Chad, the manager, and his entire staff are kind, personable, and know how to take care of people and their garments. Oh and I've used them for repairs on garments and the work is top notch. I'm glad I…

AlterationsClothes pressingLaundry pick-up
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They are friendly and efficient with check in and out. They have assisted with mending some shirts as well and did a great job. They also run periodic monthly specials that are very much appreciated.

AlterationsClothing alterations & repairsLaundry pick-up
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Natural Cleaners has always exceeded my expectations they also have made several rush accommodations beyond my expectations. The owner truly cares about his customers and it shows. Highly recommend!

AlterationsDry cleaning
JulieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do a great job and priced well. I love they pick up and deliver

AlterationsClothing alterations & repairsClothes pressing
Marissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

My contact information was entered incorrectly so I never received a notification on the status of my order. After stopping in to check on it I had to wait 15 minutes for them to find it (they thought they lost it) and when they finally did find it they didn’t complete the alterations. And…they made me pay full…

AlterationsDry cleaning
Vanessa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

AlterationsDelivery

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Delivery70—
Dry cleaning67—
Laundry wash & fold53—
Special care fabric cleaning45—
Comforter cleaning27—
Clothes pressing25—
Laundry pick-up20—
Eco-friendly cleaning18—

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