Analyzing 8,690,6038.7M ReviewsFor 24,82824.8K Experts
Customers rate the company 4.9 out of 5 based on 559 reviews, frequently praising the effectiveness of their organic and non-toxic treatments for various pests. Reviewers highlight punctual technicians, responsive communication, and reasonable pricing, noting that the owner actively addresses customer concerns. While most feedback is positive, some long-term clients criticize recent changes to service protocols, specifically the restriction on interior treatments and high initial sign-on fees, which they feel reduced service quality.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
559 Google reviews we collected
Phrases our text analysis found in 357 written reviews
Price verdicts customers left with their Google review
Middle half of what 15 customers paid ($95–$255) · gold mark = category median.
How often each topic comes up in the written reviews
We read 357 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our technician Chris was so nice and efficient, so happy we chose this company after shopping around for a bit, they had the best customer service an…”
“Logan, the staff member who serviced me, was super cordial, communicated properly his arrival time, and did a great job.”
“Terrible service!”
“Once they came to service my home, I started to see the results immediately.”
“I would recommend them for any type of inspection or pest control”
“Highly recommend you go with another company.”
“I really appreciate their effort, communication, and easy payment process.”
“They were upfront with all the information and I really appreciate that.”
“Ease of mind, monthly maintenance plans, very reasonable pricing, great customer service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Natural Resources Pest Control Miami for 8 kinds of job. Pick one to see what they paid and said.
Logan the technician was excellent and the owner Chad extremely accommodating. Daphne at office was very helpful. I would recommend them for any type of inspection or pest control
Our experience was great! Our technician Chris was so nice and efficient, so happy we chose this company after shopping around for a bit, they had the best customer service and our dogs tolerated treatment just fine!
Our family has been with Natural Resource since 2017, and we have used their services for both our commercial business and residential home. Whenever we move, we always choose Natural Resource. I’m truly grateful to have found them. Chad, the owner, and his team are extremely professional. I really appreciate their…
I am very pleased with this company. I wanted something natural to be used in the house so I was very happy to have found them. Chad is very polite and pleasant and the technician who serviced my home today was punctual, pleasant and knowledgeable.
Amazing experience from start to finish. Whoever I spoke to on the phone answered all my questions, explained what was going to happen so I had full clarity. When they came out for the service they were very detailed oriented, explained what they were doing and why. As well as what to expect in the coming days.…
Chris was very professional and efficient. We have been very happy with their ant service, it worked very well and I would highly recommend the service.
| Job | Reviews | Category typical |
|---|---|---|
| Cockroach extermination | 98 | $81–$196 |
| Ant extermination | 91 | $79–$246 |
| Mosquito extermination | 54 | $68–$111 |
| General pest inspection | 31 | $63–$128 |
| Bug & insect extermination | 24 | $71–$136 |
| Lawn pest control | 23 | $50–$104 |
| Spider extermination | 22 | $58–$139 |
| Flea & mite extermination | 17 | $86–$323 |
4.9 ★★★★★ 559 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Logan the technician was excellent and the owner Chad extremely accommodating. Daphne at office was very helpful. I would recommend them for any type of inspection or pest control
I 100% recommend Natural Resources Pest Control. From the moment I called to inquire, their customer service was amazing. They were upfront with all the information and I really appreciate that. Once they came to service my home, I started to see the results immediately. I went from a full blown infestation to seeing almost nothing in a matter of 2 weeks. By the time they came back, there was almost no bug issues. Logan, the staff member who serviced me, was super cordial, communicated properly his arrival time, and did a great job. I definitely will continue using them
Our experience was great! Our technician Chris was so nice and efficient, so happy we chose this company after shopping around for a bit, they had the best customer service and our dogs tolerated treatment just fine!
Love hearing this! It brings us joy knowing your pups did well with the treatment. It's very important for us that our products are pet friendly. Thank you for choosing us and giving our team the chance to take care of your home. We'll also make sure Chris gets the shout out :)
Logan and his smile again arrived on time. He treated my house inside and out. The first treatment 2 weeks ago pretty much took care of the flying ants problem; this follow-up visit should solve the issue entirely. Natural Resources uses organic/non-toxic products which are effective. I recommend their services.
We'll be sure to let Logan know his good vibes didn't go unnoticed 😊 It's great to hear you've seen such a difference with the flying ants since our service. Thanks for sharing your experience!
Staff is super friendly and respectful of property. Their nontoxic products are extremely effective.
It's been a pleasure helping you, Susan. We appreciate your continued support since 2019. We love knowing that our non-toxic approach has been a great fit for your home and that our team has made a positive impression. We look forward to helping you again.
Great company and safe products for pets, frogs, lizards and birds. We use their service since 2021 and recommend. 🙂 We also keep the property clean and don't have any open trash that would attract roaches.
Hi Nayara, thank you so much for your kind review! We're so happy to hear you've had a great experience with us over the years. It means a lot that you trust us to keep your home protected while using products safe for your dogs and the wildlife around your property :) We truly appreciate your recommendation.
Our family has been with Natural Resource since 2017, and we have used their services for both our commercial business and residential home. Whenever we move, we always choose Natural Resource. I’m truly grateful to have found them. Chad, the owner, and his team are extremely professional. I really appreciate their effort, communication, and easy payment process. I also value how respectful and professional the employees are they wear booties over their shoes before entering the home, which I find very thoughtful. The natural products they use have never caused any issues for my young children or myself. I am currently pregnant and feel even more confident and comfortable continuing to use their services. I honestly don’t see myself using any other company. Thank you all for your hard work!
Thank you, Anya, for taking the time to share your experience. We truly appreciate your loyalty over the years and are glad you've been happy with our service. We'll be sure to share your kind words with the team! Thank you for your continued trust in us.
Chris provided excellent service! He was very detailed throughout the entire visit and took the time to explain everything he was doing.
We appreciate your feedback Jailene! We'll make sure to give special kudos to Chris for another job well done.
fresh work thanks to the crews
Happy to help Victoria. We appreciate you!
Logan was very thorough and helpful in the home inspection and helped us figure out exactly what we needed. I've been using Natural Resources for over two years and now across two different homes. Highly recommend for thorough and natural treatments that actually work. Also appreciate their customer service.
Thank you for the positive review AG. We hope to continue providing you with high quality service for years to come. I'll let Logan know he did a great job. We appreciate you!
Analyzing 8,690,6038.7M ReviewsFor 24,82824.8K Experts
