How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty91−0.9Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORENaturallyNeat Cleaning Services
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 221 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired NaturallyNeat Cleaning Services for 8 kinds of job.
NaturallyNeat Cleaning Services for general housekeeping
Clear ✕All 44 Google reviews tagged “General housekeeping” · showing 20
Best Cleaning Service Ever make sure you get with NaturallyNeat! Lemongrass is the Best!
NaturallyNeat was absolutely fantastic! They were efficient, highly professional, cleaned amazingly well, and their cleaning products had the most calming smell! I highly recommend and can't wait to use their services again!
10/10 clean! very friendly and efficient service from Rafyah - went above and beyond my expectations :) will definitely be a return customer and recommend to friends! thank you! 🙏
NaturallyNeat my wife called and spoke with Robin the most friendly person she answered my questions about the services. We feel confident to book with NaturallyNeat. It was very easy to book on the website straight to the point. I love that it’s a golden age package for the seniors over 65 years. Had our home smelling good refreshing.
My home has been restored and smelling refreshing Lemongrass. I will mention it very easy to book on the website. I used other companies they have to do onsite visit inconvenient when you just want to get it done. I was able to see the prices a packages push the button and it was easy.
I loved the way my home smelled walking in refreshing Lemongrass. I will be booking again. Thank you NaturallyNeat. I appreciate it very easy book on the website.
TeamNeat Always make sure my place is Lemongrass Neat Fresh! NaturallyNeat lol 😂 If something is not cleaned properly they make sure it doesn’t happen again and will clean it to perfection. I love how they keep have good customer service. Robin and Kat do a great service with being responsive. Make sure you give them a neat call.
I purchased some products amazing! Lemongrass/ Carpet Freshener is great smell! Make sure you Support NaturallyNeat!
I was met with nothing but professionalism from the consultation to the service performed. My expectations were exceeded by miles, and I am extremely satisfied with the services done in my house. I will be using them again in the future.
My house has NEVER looked better. Thank goodness! Customer service is always outstanding, and the attention to detail is unmatched. There are spots in my house that look cleaner that I never even realized were dirty. 100% recommend!!!
Amazing services, cleaned my house beautifully and was so professional and courteous. Great customer service!
Was looking for a cleaner with great reviews and saw NaturallyNeat online. Booked thru the website and Rafyah and Khat were responsive and professional once my appointment was confirmed. Scheduled to meet at 10am but the cleaning tech showed up after 1120. Khat offered a complimentary aromatherapy steam cleaning…
I had the opportunity to use this cleaning company. I am a wife/mother/ chef. It's a lot to keep our home clean. I decided to speak my husband to get an extra hand with cleaning. He went to hire naturallyneat when I tell you. Life changing the best Lemongrass omg! Make sure you booked with naturallyneat! It was easy…
Awesome! So. Much. Awesome. Professional, communicative, detail-oriented, personable. I will call on them again and recommend them to everyone I know. Did I mention that they’re awesome?
Good service and I love the lemongrass smell.
Best service in the market hands down. Thank you for everything.
I love the lemongrass smell in my house so much that I purchased the air freshener and car freshner.
Amazing Lemongrass is Omg I have never had my home smell so refreshing/ relaxing. I had have a few cleaning companies. Best so far they bring their own products/ where other companies don’t in some cases. Customer service is amazing. I went the website I was able to booked. They have weekly specials. Thank you TeamNeat!
Omgeez my home has never been cleaner!!! I came home and smelled the fresh scent of lemon grass and it was extremely refreshing! I tried so many cleaning companies but this one is by far the best!
I loved Naturally Neat! Rafyah was professional, courtesy, personable and left my house smelling amazing. She explained exactly what the service would entail as well as the products and equipment she was using. If I had to grade this company it would be A all the way!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 54 | $158–$290 |
| Deep clean | 48 | $253–$460 |
| General housekeeping | 44 | $139–$247 |
| Office & workplace cleaning | 18 | — |
| Moving-related cleaning | 15 | $290–$555 |
| Interior & exterior window cleaning | 11 | $96–$260 |
| Upholstery cleaning | 6 | $203–$435 |
| Mattress cleaning | 4 | — |
