Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
Customers consistently praise NaturallyNeat for its easy online booking process, transparent pricing, and use of non-toxic products with a distinct lemongrass scent. Reviews highlight the team's punctuality, thoroughness, and professional communication, noting that staff often exceed expectations by addressing difficult areas or returning to finish tasks. While the service maintains a perfect 5.0 rating from 221 reviews, one outlier complaint alleges theft and a sanitary issue, though the owner has responded to every review to address such concerns.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
221 Google reviews we collected
Phrases our text analysis found in 210 written reviews
Price verdicts customers left with their Google review
Middle half of what 3 customers paid ($219–$310) · gold mark = category median.
How often each topic comes up in the written reviews
We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were efficient, highly professional, cleaned amazingly well, and their cleaning products had the most calming smell!”
“NaturallyNeat did an amazing job cleaning my apartment!”
“She was also very accommodating when we messed up and weren’t home at the booking time.”
“I highly recommend and can't wait to use their services again!”
“I could not recommend this team enough!”
“very friendly and efficient service from Rafyah - went above and beyond my expectations :)”
“NaturallyNeat my wife called and spoke with Robin the most friendly person she answered my questions about the services.”
“Omg this is the best for me and my partner easy to book online and it’s worth it.”
“I highly recommend Naturally Neat Cleaning Services to anyone needing reliable and top-notch cleaning services.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired NaturallyNeat Cleaning Services for 8 kinds of job. Pick one to see what they paid and said.
Best Cleaning Service Ever make sure you get with NaturallyNeat! Lemongrass is the Best!
NaturallyNeat was absolutely fantastic! They were efficient, highly professional, cleaned amazingly well, and their cleaning products had the most calming smell! I highly recommend and can't wait to use their services again!
10/10 clean! very friendly and efficient service from Rafyah - went above and beyond my expectations :) will definitely be a return customer and recommend to friends! thank you! 🙏
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 54 | $158–$290 |
| Deep clean | 48 | $253–$460 |
| General housekeeping | 44 | $139–$247 |
| Office & workplace cleaning | 18 | — |
| Moving-related cleaning | 15 | $290–$555 |
| Interior & exterior window cleaning | 11 | $96–$260 |
| Upholstery cleaning | 6 | $203–$435 |
| Mattress cleaning | 4 | — |
5.0 ★★★★★ 221 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best Cleaning Service Ever make sure you get with NaturallyNeat! Lemongrass is the Best!
We worked with naturally neat to get our temporary housing space in better shape. The building is older and so we knew some areas were going to be difficult to clean. Naturally near did an excellent job! Products smell amazing!! If I lived in Philly full time I would become a member and work with them regularly.
You Are Now NaturallyNeat Lemongrass Fresh! Our Motto Is “ A Clean House Is A Healthy House “ Thank you for Choosing Us! Have an Lemongrass Neat & Enjoy your Neat Home!
NaturallyNeat was absolutely fantastic! They were efficient, highly professional, cleaned amazingly well, and their cleaning products had the most calming smell! I highly recommend and can't wait to use their services again!
Thank you for Choosing NaturallyNeat!! You Are Now Lemongrass Lavender Neat Fresh! Our Motto Is “ A Clean Is A Healthy House “ Please enjoy your Neat fresh Home! Happy Neat Holiday!
10/10 clean! very friendly and efficient service from Rafyah - went above and beyond my expectations :) will definitely be a return customer and recommend to friends! thank you! 🙏
Thank you for Choosing NaturallyNeat! Our Motto Is “ A Clean House Is A Healthy House “ You Are NaturallyNeat Fresh! Enjoy your Lemongrass Neat Home! Have a neat Holiday.
My place smelled Lemongrass Fresh very is to navigate on the website. This is the Company #1 make sure you have the opportunity to use them.
Thank you for Choosing NaturallyNeat! Our Motto Is “ A Clean House Is A Healthy House” Have an Lemongrass Neat Day! Stay Neat Fresh!
I LOVE THIS Company made home smell so good. I needed a good cleaning we been searching. Thank you NaturallyNeat everything was easy to book. The company was open to used our products. Robin was very helpful. NaturallyNear for the win.
Thank Youuuuu For Choosing NaturallyNeat! You are Now Neat Fresh! Our Motto Is “ A Clean House Is A Healthy House “ Have a Neat Day! We have an Awesome team! Thank you stay neat Fresh!
I was beyond impressed with the quality of the work done on our windows!
Thank You! You Are Now Lemongrass Neat Fresh! Enjoy your neat home!
🥰
Thank you for Choosing NaturallyNeat! Stay Lemongrass Neat Fresh!
I am a busy mom and I needed help with cleaning. I seen several cleaning services this one stuck out the most with me. The website was easy to navigate and I was able to send pictures and the prices were pretty good. I know prices are little cheaper. I was looking for a cleaning services that used non toxic products. I love the smell of Lemongrass. NaturallyNeat for the win. I will be booking again.
Thank you for Choosing NaturallyNeat! Our Motto Is “ A Clean House Is A Healthy House “ stay neat fresh!
NaturallyNeat my wife called and spoke with Robin the most friendly person she answered my questions about the services. We feel confident to book with NaturallyNeat. It was very easy to book on the website straight to the point. I love that it’s a golden age package for the seniors over 65 years. Had our home smelling good refreshing.
Thank you for Choosing NaturallyNeat! Our Motto Is “ A Clean House Is A Healthy House “ Stay neat Fresh!
Analyzing 5,827,1615.8M ReviewsFor 16,09716.1K Experts
