How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty91−0.9Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORENaturallyNeat Cleaning Services
Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 5.0★ from 221 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired NaturallyNeat Cleaning Services for 8 kinds of job.
NaturallyNeat Cleaning Services for standard cleaning
Clear ✕All 54 Google reviews tagged “Standard cleaning”
NaturallyNeat my wife called and spoke with Robin the most friendly person she answered my questions about the services. We feel confident to book with NaturallyNeat. It was very easy to book on the website straight to the point. I love that it’s a golden age package for the seniors over 65 years. Had our home smelling good refreshing.
My home has been restored and smelling refreshing Lemongrass. I will mention it very easy to book on the website. I used other companies they have to do onsite visit inconvenient when you just want to get it done. I was able to see the prices a packages push the button and it was easy.
I loved the way my home smelled walking in refreshing Lemongrass. I will be booking again. Thank you NaturallyNeat. I appreciate it very easy book on the website.
Rafyah did a great job! She exceeded my expectations. Everything was sparkling and fresh. She really has an eye for details! I highly recommend Naturally Neat!
TeamNeat Always make sure my place is Lemongrass Neat Fresh! NaturallyNeat lol 😂 If something is not cleaned properly they make sure it doesn’t happen again and will clean it to perfection. I love how they keep have good customer service. Robin and Kat do a great service with being responsive. Make sure you give them a neat call.
I was met with nothing but professionalism from the consultation to the service performed. My expectations were exceeded by miles, and I am extremely satisfied with the services done in my house. I will be using them again in the future.
My house has NEVER looked better. Thank goodness! Customer service is always outstanding, and the attention to detail is unmatched. There are spots in my house that look cleaner that I never even realized were dirty. 100% recommend!!!
NaturallyNeat was so so so awesome! Everyone was so nice and I am so happy I hired them to get the job done! If you’re thinking about hiring them it’s a hands down yes from me!
Was looking for a cleaner with great reviews and saw NaturallyNeat online. Booked thru the website and Rafyah and Khat were responsive and professional once my appointment was confirmed. Scheduled to meet at 10am but the cleaning tech showed up after 1120. Khat offered a complimentary aromatherapy steam cleaning…
I had a wonderful experience with Naturally Neat! They were prompt, polite, and professional. My messy apartment is now a clean space that I can be proud of again. The icing on the cake was the aromatic air fresheners they used. I can’t get over how good my place smells! I will be purchasing some air fresheners on…
I had the opportunity to use this cleaning company. I am a wife/mother/ chef. It's a lot to keep our home clean. I decided to speak my husband to get an extra hand with cleaning. He went to hire naturallyneat when I tell you. Life changing the best Lemongrass omg! Make sure you booked with naturallyneat! It was easy…
Awesome! So. Much. Awesome. Professional, communicative, detail-oriented, personable. I will call on them again and recommend them to everyone I know. Did I mention that they’re awesome?
Best service in the market hands down. Thank you for everything.
Amazing Lemongrass is Omg I have never had my home smell so refreshing/ relaxing. I had have a few cleaning companies. Best so far they bring their own products/ where other companies don’t in some cases. Customer service is amazing. I went the website I was able to booked. They have weekly specials. Thank you TeamNeat!
Omgeez my home has never been cleaner!!! I came home and smelled the fresh scent of lemon grass and it was extremely refreshing! I tried so many cleaning companies but this one is by far the best!
Raffyah is excellent! We have been using them for several months and the house is always super clean . We would highly recommend them to anyone else
Naturally neat and Ms. Lumb cleaned my house today and I couldn’t be happier! She was so kind and thorough with my house cleaning. I feel like I have a fresh start.
Excellent service over all! The staff has been more than professional as well as kind and friendly. I look forward to using them in the future and highly recommend anyone who is looking for a professional cleaning service to contact them ASAP! Ooo the neat signature scents. Lemongrass/ Sweet Orange!!
NaturallyNeat cleaning services is an amazing cleaning team! They are very professional and very responsive.
The Best Cleaning Services I have used. I have tried a few ppl. The aroma left is Amazing Omg Lemongrass. I love ❤️ NaturallyNeat wish so much to success and your products.
NaturallyNeat Cleaned my place of Business & Home. When Teamneat omg the Lemongrass is amazing. I Love the professionalism walk into my home and put on pink booties to your my house. Make sure you support NaturallyNeat. I tried a few cleaning services. This is the #1 Cleaning Service. I will Always Choose TeamNeat!
Found the Naturally Neat team on Google and we are hooked! Expect responsive and customer centered cleaning if you book. Each time before cleaning I’m asked what areas are in need or should be prioritized. The air fresheners are wonderful and therapeutic. I knew once Rafyah put on booties over her shoes that we were…
I love that NaturallyNeat uses all natural cleaning products that clean and smell great so attention to details! I have had the opportunity purchase the products and the teamneat is Welcoming. I pray the company keeps flourishing.
I loved using NaturallyNeat Cleaning Services! My apartment feels so fresh and clean after their 2 hour service. They especially helped with my tub and my kitchen sink, which both had build up that needed serious elbow grease. I will definitely book Rafyah & the NaturallyNeat team again!
Omg ! Everything was amazing! Timely manner and great quality products
Teamneat makes The Purrfect Wax & Beauty Bar Amazing! Always smells Lemongrass Fresh! She has amazing products! Car Freshener is the bomb! Check out her NaturallyNeat University where she teaches ppl how to start there Own cleaning business in 90 days.
I am so pleased with naturallyneat services! She does an amazing job! You wouldn’t even knew I had 2 young children when you walk into my house. Definitely looking forward to my next cleaning!
NaturalNeat Cleaning services is the best. She was on on time, Love the services!
Naturally Neat Cleaning team is amazing very professional the team members were on time and my environment does not need to be cleaned again for like 2 weeks. The services are amazing and the air the custom Lemongrass Sage air freshner is something I can't do without. I smell it all through my house and it uplift…
Where do I start first of all. Teamneat was very professional she put on booties. I had plenty of cleaning ppl but she was the first to wear booties on her sneakers. Teamneat made sure that I needed everything done. Let me explain as well it smelled so fresh in my space. I actually felt asleep while she was…
Excellent cleaning service! Rafyah is warm, kind, and went above and beyond. The kitchen appliances are so clean - they look brand new. Highly recommend NaturallyNeat!!
Naturally neat came and was very professional! She had footies to cover her feat and came with all the tool need for her job. I appreciated the efficiency and speed of the service, and will continue to use these services when I need the best house and business cleaning in the area.
NaturallyNeat came and clean my home and when I tell you. My Mother came to visit and I hired the company. WHEN I say Mother came and said This feels like a Hotel. I have used NaturallyNeat plenty of times. I love that NaturallyNeat uses natural products and I love the Lemongrass and the essentials aromatherapy an…
Their Products and services are the best ! They have great customer service and respond to your needs , questions in a timely fashion. Don’t hesitate, buy your products today ! You won’t regret it , the best naturally cleaning products and services.
As a customer of their signature scents, I Luvv them. Every time I used them at work it was great feedback! Can't wait to grab some more!!
As a business owner,, I do not always have the time to clean. I used Naturally Neat to clean my entire home AND assist with sorting out bins of clothes to give away. The cleaning services I recieved exceeded my expectations. My home was not only clean, but smelled amazing. The home fragrance line used left my home…
Such a lovely cleaning service. Let me start by saying the professionalism is a very nice touch as the owner is very warm, informative and responsive with such a bright personality. Rafyah not only does her thing when it comes to deep cleaning--No spot jobs! She also has a line of all natural cleaning products that…
NaturallyNeat never disappoints. Whether it's lemongrass, orange, or lavender, they always leave my home clean and smelling so fresh.
I have used NatuallyNeat consistently for over a year and plan to continue with them for the future. 10/10 would recommend.
I love Rafyah and Naturally Neat. I started using them when my previous employer needed someone to clean their office. She was fabulous! On time, professional, and thorough. I now have her come to my apartment weekly. I love the smell when they are finished cleaning. They work quickly and go above and beyond my…
I had a very large clean out and organize project. Naturally Neat assisted me on two different occasions. Not only are they reliable, on time and Professional, I liked their good and positive spirit. It was a breath of fresh air, literally. I highly recommend Naturally Neat!
I just loved service from Naturally Neat Cleaning Service. Rafyah was so pleasant and professional. My whole house looked and smelled so good. I just love her energy. I would definitely recommend her you won't be disappointed. 5 stars plus more. ⭐
I had a wonderful experience with Rafyah. She helped me get the house ready to receive guests for Thanksgiving by cleaning the bathrooms and kitchen. Not only did she do a good job but she left everything smelling soooo good and it was all natural. I highly recommend her services!
Update! NaturallyNeat brought my kitchen back to life yesterday! I'd been trying to clean my walls, ceiling, and stove forever, with no success. Larry professionally steamed my walls, floor, ceiling and stove, now my kitchen SPARKLESSSSS!!!! I was so happy and pleased that I almost cried! Larry was extremely…
Naturally Neat sanitizes any & everything hands can/will touch! Everything shines, sparkles & smells so fresh & so clean upon completion!
Rafyah of Naturally Neat is amazing! Rafyah cleaned my entire home and helped me get things organized in my home office. I wanted to do a surprise for my wife coming home from a long trip overseas and I called Rafyah and she didn’t have any availability (because she is that good and always booked) but she came by…
Shes so nice and cleaned my apt very well
Rafyah did a great job. She does our nail salon/lounge and my apartment. Both still smells amazing two days after she came to clean. Very thorough.
How is this supposed to be a cleaning company when the owner left her fluids in my restroom and didn’t even think to flush?!?! Not to mention that after being serviced, I noticed several items stolen from my home!!! Highly unprofessional! Will not be using their services again!
NaturallyNeat offers the best cleaning services by far! I barely recognized my own place! Strongly recommend the cleaning services and products!!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 54 | $158–$290 |
| Deep clean | 48 | $253–$460 |
| General housekeeping | 44 | $139–$247 |
| Office & workplace cleaning | 18 | — |
| Moving-related cleaning | 15 | $290–$555 |
| Interior & exterior window cleaning | 11 | $96–$260 |
| Upholstery cleaning | 6 | $203–$435 |
| Mattress cleaning | 4 | — |
