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Nature Love Salon

Nail salon · Sacramento, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%88+24.8Replies to reviews 8%54+4.4Craft & service penalty97−0.3Experts Score= 86Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 89 nail salonsPosition by Experts Score among all companies we track in this category. · better than 68%
4.8 ★★★★★ 904 Google reviews · 24 photos
93%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
$89typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Nature Love Salon at a glance

Google reviewers rate Nature Love Salon 4.8 out of 5 based on 904 reviews, with the owner responding to 72% of them. Clients frequently praise the relaxing atmosphere, attentive staff, and chemical-free products used during manicures and pedicures. Recurring criticisms include difficulty with online booking, unexplained price increases, and reports of poor hygiene or maintenance issues that led to infections or premature nail damage.

  • Google rating: 4.8 out of 5 from 904 reviews (93% five-star).
  • Reviews on this page: 904 Google reviews (767 with written comments, 193 with photos).
  • Owner responses: the business replied to 72% of reviews.
  • Most recent review: November 8, 2026.
  • Service: Nail Salon serving Sacramento, California.

Data from Google, last updated November 10, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction90Reliability88Craft & service97Value–Momentum100Replies to reviews54Satisfaction: 90 (median 84)Reliability: 88 (median 77)Craft & service: 97 (median 97)Momentum: 100 (median 100)Replies to reviews: 54 (median 66)
Nature Love SalonNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nature Love Salon: 90/100 on this factor. Category median: 84.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nature Love Salon: 88/100 on this factor. Category median: 77.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nature Love Salon: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nature Love Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nature Love Salon: 54/100 on this factor. Category median: 66.C
54

Bar = this company · dark tick = category median.

Star ratings

904 Google reviews we collected

  • 5 stars83993%
  • 4 stars303%
  • 3 stars121%
  • 2 stars51%
  • 1 star182%

Praise vs complaints

Phrases our text analysis found in 767 written reviews

  • Praise72396%
  • Complaints314%

Price

What customers reported paying

$89+27% vs typical nail salons

Middle half of what 349 customers paid ($71–$116) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results26435%
  • Staff & attitude25834%
  • Would recommend11716%
  • Price & value7310%
  • Speed & response233%
  • Honesty & trust111%
  • Communication81%

What customers talk about

We read 767 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Trang did a great job today - I am very particular with my pedicure and she did great.”
    “Second visit was scheduled for this week for 2 pedicures, and it was the worst pedicure either one of us have gotten.”
  • “Trang was my specialist this visit and as usual, she was very attentive and caring.”
  • “I would 10/10 recommend Nature Love to anyone who wants to treat themselves.”
    “I cannot recommend this salon enough The calm and quiet environment allows me to truly relax while enjoying my service.”
  • “I usually do my own nails but it’s such a relaxing trip and so worth it I’ve been coming a lot.”
    “It is not worth the money considering that i paid $160 for both a REGULAR manicure and a pedicure (gel) .”
  • “I loved that I was worked on at the same time for both services and my appointment started on time.”
  • “Honestly love everyone we have interacted with here and every nail tech.”
  • “The nail techs listened and did exactly what I asked for.”

People customers mention

  • Mai 35 reviews
  • Eva 27 reviews
  • Ann 24 reviews
  • Selena 21 reviews
  • Trang 20 reviews
  • Hannah 20 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Nature Love Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

kenmary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

I’m deeply grateful for the care Nature Love team provides. After each visit, I feel relaxed, restored, and never quite ready to leave. Beyond the love of my family, it feels like one of life’s greatest gifts. Their attentiveness to each client’s needs and commitment to creating a tranquil experience are truly…

Paid $180–200PedicureManicure
DeniseLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I just had the best spa manicure and pedicure experience with Nicole and Kim at Nature Love Salon. They are an eco salon and totally chemical free. Highly recommend this amazing duo.

Paid $200+Polish removalNail paintingPedicure
Tamara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Ms. Trang did a great job today - I am very particular with my pedicure and she did great.

Paid $60–80Service not listed
Gina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Always wonderful. Trang, Mai and the whole staff do a great job. You can’t beat the service, atmosphere and quality.

Paid $60–80PedicureManicureGel manicures
Emmanuel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kelly was absolutely amazing!! Please ask for her especially if you want to do French tips!!!

Paid $80–100Men's manicures
Cristi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Love this nail salon--beautiful, quiet, acetone-free, zen 'spa nail salon.' I always leave feeling so pampered from all the scrubbing, hot stones, and warm wraps. Don't go anywhere else!!

Paid $80–100Hand & foot massagesPolish removalNail polish changes

Jobs customers hired them for

JobReviewsCategory typical
Pedicure344$45–$73
Manicure169$45–$73
Nail painting148$48–$81
Gel manicures108$50–$91
Polish removal85$11–$58
Nail art53$61–$96
Nail cut & filing46$40–$59
Nail polish changes42$30–$64

Compare with

Photos

Customer reviews

4.8 ★★★★★ 904 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Laura GalvanLocal Guide · 13 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Trang does such a beautiful work. Highly recommend her and the salon.

  • Services: Polish removal
kenmary2 reviewsTotal number of Google reviews kenmary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m deeply grateful for the care Nature Love team provides. After each visit, I feel relaxed, restored, and never quite ready to leave. Beyond the love of my family, it feels like one of life’s greatest gifts. Their attentiveness to each client’s needs and commitment to creating a tranquil experience are truly commendable. Trang was my specialist this visit and as usual, she was very attentive and caring. Thank You!

  • Price: $180–200
  • Services: Pedicure, Manicure
Response from the owner · 11 months ago

We truly appreciate your support and look forward to welcoming you back soon!

Carmen Coleman1 reviewTotal number of Google reviews Carmen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service! Trang provided excellent service and make sure I had a relaxing time.

  • Services: Nail painting, Pedicure, Manicure
  • Service duration: 1–2 hr
Denise MiceliLocal Guide · 71 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just had the best spa manicure and pedicure experience with Nicole and Kim at Nature Love Salon. They are an eco salon and totally chemical free. Highly recommend this amazing duo.

  • Price: $200+
  • Services: Polish removal, Nail painting, Pedicure, Manicure, Nail cut & filing, Gel manicures, Callus removal
  • Seasonal theme: Fall
  • Service duration: 1–2 hr
  • Atmosphere: Relaxing
Tamara Sartania6 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ms. Trang did a great job today - I am very particular with my pedicure and she did great.

  • Price: $60–80
  • Services: Service not listed
  • Busyness: Busy
  • Atmosphere: Relaxing
Gina Funk-Nelson6 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always wonderful. Trang, Mai and the whole staff do a great job. You can’t beat the service, atmosphere and quality.

  • Price: $60–80
  • Services: Pedicure, Manicure, Gel manicures
  • Busyness: A little busy
  • Atmosphere: Relaxing, Cozy
Nikita GillLocal Guide · 49 reviewsTotal number of Google reviews Nikita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Trang and Anne did a great job today!! Relaxing massage on my legs and feet too. Love this salon

  • Atmosphere: Relaxing
Sophia Brodie-Weisberg2 reviewsTotal number of Google reviews Sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We always have the best experience here. Honestly love everyone we have interacted with here and every nail tech. The service is incredible, the atmosphere is so peaceful, and their work is amazing. Highly recommend. Kelly and Trang were great.

Kylah2 reviewsTotal number of Google reviews Kylah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Overdue review, but I had a wonderful experience getting a pedicure done by Mai. She did an amazing job and the entire process was relaxing and worth the cost!

Emmanuel Vencesbarrueta5 reviewsTotal number of Google reviews Emmanuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly was absolutely amazing!! Please ask for her especially if you want to do French tips!!!

  • Price: $80–100
  • Services: Men's manicures
  • Service duration: 30–60 min
  • Atmosphere: Relaxing, Energetic

Nature Love Salon on Google Maps →

Business details