Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Nature Perfect Landscape and Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%33+8Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty90−1Momentum penalty0−10Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCORE

Nature Perfect Landscape and Design

Tumwater, WA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 44 water feature installation · 4.8★ from 225 Google reviews

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Report card

Percentile vs other water feature installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nature Perfect Landscape and Design is better than 76% of water feature installation.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nature Perfect Landscape and Design is better than 33% of water feature installation.D
33
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nature Perfect Landscape and Design is better than 90% of water feature installation.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nature Perfect Landscape and Design is better than 100% of water feature installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nature Perfect Landscape and Design is better than 0% of water feature installation.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nature Perfect Landscape and Design is better than 50% of water feature installation.C
50

Reviews for your job

Customers hired Nature Perfect Landscape and Design for 8 kinds of job.

Nature Perfect Landscape and Design for pond maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Pond maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 9 Google reviews tagged “Pond maintenance”

Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Staff are friendly and helpful. Nature Perfect put in a putting green and water feature for me in 2016. They now continue to come out quarterly to help me maintain my water feature. I am thinking about hiring them again to do some more landscaping.

Gardening servicesLandscape design constructionOutdoor water feature design+ Quality
Aileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are wonderful. I have a Koi pond, Jeff and Carri really have gone out of their way to help with any issue I may have. Great selection of products and will help you with picking the right product for your needs.

Pond maintenance+ Responsiveness+ Punctuality+ Quality
Joe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a satisfied customer for several years. The pond service staff is outstanding. My koi are thriving thanks to the air and water pumps installed by Nature Perfect. Highly recommended.

Outdoor water feature designPond maintenance+ Responsiveness+ Quality
ShellyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people and company to work with.

Pond maintenance
LetaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had excellent service from Nature Perfect’s pond service for many years. We are very pleased and highly recommend them.

Drainage solutionsOutdoor water feature designPond maintenance+ Responsiveness+ Punctuality+ Quality
Reid14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and his team have cared for our pond now for 7 years. Great service and good communication When we had an emergency they were here after 5 in the dark getting it solved. Thanks much.

Pond maintenance+ Responsiveness+ Punctuality+ Quality
AnnabellLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our pond went from good to fantastic. Service was excellent and reasonably priced. Office staff were helpful.

Outdoor water feature designPond maintenance+ Quality+ Professionalism+ Value
North3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EXCELLENT POND SUPPLY STORE - pond plants, a great variety of Koi, filter supplies, etc. they have everything we need to maintain our koi pond. Great staff - knowledgeable, friendly, and honest. We will use this place from now on. We had the pump hose break and they had a better one in stock - at a reasonable price.

Pond maintenance+ Professionalism
BullLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I confidently recommend this organization. I had an emergency issue that Jeff completely saved me on. He bailed me out on the front end and also on the back end. I am grateful for the way he helped me out. Thank you

Drainage solutionsPond maintenanceYard drainage

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pond maintenance9—
Yard designs5—
Outdoor water feature design5—
Stone masonry4—
Walkway landscaping3—
Garden design2—
Concrete masonry2—
Drainage solutions2—

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