Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Nature's Way Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Nature's Way Carpet Cleaning

Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 790 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nature's Way Carpet Cleaning is better than 99% of steam cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nature's Way Carpet Cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100

Reviews for your job

Customers hired Nature's Way Carpet Cleaning for 6 kinds of job.

Nature's Way Carpet Cleaning for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.137
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 137 Google reviews tagged “Carpet steam cleaning” · showing 20

Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Jeff was a great technician, very thorough carpets and VCT tile look great!

Paid $250–300Great priceCarpet steam cleaning
E6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jeff, our service technician, did an amazing job cleaning our carpet! He arrived on time, but unfortunately had to return to the office to switch his van because of some unexpected issues. Our 24-year-old cream-colored carpet was in pretty rough condition, so I had low expectations. Honestly, I just hoped the…

Reasonable priceCarpet steam cleaning
Gerald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jeff did a excellent job. Would ask for him any time!!!!

Paid $250–300Reasonable priceCarpet steam cleaning
Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service. Excellent results.

Reasonable priceCarpet steam cleaning
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wonderful service! Very polite, friendly, clean & thoughtful!

Carpet steam cleaningUpholstery cleaning
MartinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

Efficient very good job

Paid $200–250Reasonable priceCarpet steam cleaning
Dianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

For the 2nd time within 6 months, I have spilled coffee on very light Berber carpeting. This cleaning process is so much more involved than just a regular cleaning. Two sets of stairs & the hallway were also included in the visit. I am so relieved and happy that Nature’s Way technician, Nick, rescued me again…

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningService not listed
KathleenRLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I am very happy with the service Nature's Way provided. Our carpeting had some pet and baby formula stains on it, but it is completely clean now. Jeff was very helpful and the price was extremely fair. I highly recommend Nature's Way.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Jess8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great work! Smells great and clean! Jeff was very professional and thorough.

Paid $250–300Reasonable priceCarpet steam cleaning
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, efficient

Paid $300–350Reasonable priceCarpet steam cleaning
NancyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nature’s Way carpet cleaning service is by far, the best carpet cleaning service I’ve ever used. They were able to schedule an appointment with me within 72 hrs. of calling them. Their cleaning service is amazing! My carpets look like new! All stains removed, carpets weren’t soaked with water, and the best part for…

Paid $150–200Reasonable priceCarpet steam cleaning
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick did a great job on our carpet. It looks brand new. The dog urine stains that we could not get out of the carpet or even reduce the smell after many attempts with the shampoo that we rented from our grocery store, Nick got all of it out. I recommend Nature's Way to anyone!!

Paid $250–300Carpet steam cleaningPet stain & odor removal
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick did an amazing job!!! He was prompt, knowledgeable, and informative. Plus our carpets look amazing!!! And the couch is as good as new!!! Definitely will use them for any future needs!!!

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
WILLIAMLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jeff was great. On time, to the point and fair priced. Nature's Way is the only way !

Carpet steam cleaning
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Second time having Natures Way do the carpet, area rugs and furniture in our home and Nick does a great job. Highly recommended!

Paid $400–450Reasonable priceCarpet steam cleaning
Becky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am so happy with my service done by Nature’s Way! My technician Nick was so friendly and really did an awesome job. I did have some dog urine accidents and when I told Nick about the areas he worked really hard to get them cleaned up. My carpet looks great and the smell was fresh and not overbearing fragrance. Highly recommend!

Paid $200–250Reasonable priceCarpet steam cleaning
Kim16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have used them to clean the common areas of an apartment. I had a resident message me to say that Nature's Way did a great job! Very friendly, prompt and reasonable company!

Paid $350–400Reasonable priceCarpet steam cleaning
JuliaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Booking with Nature’s Way was straightforward and the communication was excellent. The technician, Nick, arrived on time, explained the whole process, was very friendly and did a fantastic job on our move-in carpet cleaning. I plan on using their services again in the future!

Paid $400–450Reasonable priceCarpet steam cleaning
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very happy with your service

Paid $350–400Reasonable priceCarpet steam cleaningService not listed
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carpet looks great. Very professional and thorough. Great advice on keeping the carpet and stairs looking good.

Paid $450–500Reasonable priceCarpet steam cleaningGeneral carpet cleaning

Show more carpet steam cleaning reviews (117 more) →

Price

$318+7% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 66%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning232$170–$359
Carpet steam cleaning134$170–$390
Pet stain & odor removal116$203–$385
Upholstery cleaning98$196–$359
Area rug cleaning75$164–$359
Drapes & curtain cleaning2$207–$366

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