Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Nature's Way Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Nature's Way Carpet Cleaning

Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 790 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nature's Way Carpet Cleaning is better than 99% of steam cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nature's Way Carpet Cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nature's Way Carpet Cleaning is better than 100% of steam cleaning services.A
100

Reviews for your job

Customers hired Nature's Way Carpet Cleaning for 6 kinds of job.

Nature's Way Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.99
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$359
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 99 Google reviews tagged “Upholstery cleaning” · showing 20

Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The entire crew at Nature’s Way is fantastic. Jeff, the technician, is a true professional and gave me great recommendations on what he could do to clean and protect my carpets and couch. He did an excellent job cleaning the sectional couch, it looks brand new and we had some dirt pet stains on the side of it where…

Paid $500+Great priceUpholstery cleaningGeneral carpet cleaning
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very happy with Nature's Way! Especially thar products are all natural my family has allergies. Natural products are extremely important to my family's health!!!

Paid $450–500Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Wonderful service! Very polite, friendly, clean & thoughtful!

Carpet steam cleaningUpholstery cleaning
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very pleased. Would use again.

Paid $150–200Reasonable priceUpholstery cleaning
Cindy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick did an amazing job!!! He was prompt, knowledgeable, and informative. Plus our carpets look amazing!!! And the couch is as good as new!!! Definitely will use them for any future needs!!!

Paid $400–450Reasonable priceCarpet steam cleaningUpholstery cleaning
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Today Nick from Nature's Way was back out to my house and cleaned my bedroom carpet and large upholstered chair along with the stairs. Couldn't be happier! He takes such great care with his work and it always turns out looking fantastic! Thanks!

Paid $300–350Great priceUpholstery cleaningGeneral carpet cleaning
Barb12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I could not be more pleased. Nick did an awesome job on my very dirty recliners and stools. He was knowledgeable, professional and took pride in his work. Thank you!

Paid $300–350Reasonable priceUpholstery cleaningGeneral carpet cleaning
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Scott was excellent. Our carpet, recliners, and rugs look and smell great!

Paid $350–400Reasonable priceUpholstery cleaningGeneral carpet cleaning
SheriLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wow! Wow! Wow! Jeff did an amazing job at our house. We had the family room carpet cleaned and our couch cleaned. I could not be happier with the results. Honest, professional, no “hard sell” or anything, just the best experience!! Thanks Jeff, I wish I could give you 10 stars!!!! 😊

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaning
VictorLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Every now and then you come across a company that doesn't just meet expectations... they completely surpass them. A huge thank you to Nature's Way Cleaning for bringing my carpets and upholstery back to life. Special recognition goes to Jeff, the technician who handled the job today. From the moment he arrived,…

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were very efficient and our carpets and upholstery look great.

Reasonable priceUpholstery cleaningGeneral carpet cleaning
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

What a great company, with great people! My daughter and son in law were moving into a new house that needed some love and attention. I hired them to clean their carpets, area rugs and furniture! Jeff called ahead, arrived on time and did an amazing job. Literally transformed the house. Attention to everything…

Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Vicki9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick our technician, arrived on time and did a fantastic job. Highly recommend Nature’s Way!

Great priceUpholstery cleaningGeneral carpet cleaning
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent job our furniture looks brand new. Arrived on time and explained what was to be done. Very professional.

Paid $400–450Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nature's Way did a superior job on our sofa and family room. The gentleman providing the service was knowledgeable, efficient and friendly. Just outstanding !!! We would recommend Nature's Way to anyone.

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaning
Joanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very nice people & good service! They have cleaned my carpet before & I will absolutely use their service again!

Paid $400–450Great priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pat8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've used Nature's Way five times in as many years. I count on their dependability, professional and exceptional service and thorough cleaning of my carpeting, area rug and upholstery. As always, thank you Loren and Scott. I'll see you next time!

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaning
NinaLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We've used Nature's Way for many years now to get our carpets and sectional cleaned. Super easy to book via email, great customer service and they always do an awesome job. Everything was completely dry by the next day.

Paid $250–300Reasonable priceUpholstery cleaningGeneral carpet cleaningArea rug cleaning
Ginny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent experience! Jeff was prompt, thorough, and helpful. He explained the process and answered all questions. I am sensitive to chemicals, and I smelled nothing at all during or after the process. We will use your services again!

Paid $450–500Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Maggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did a great job on our large sectional. Really pleased with the service and professionalist.

Paid $250–300Reasonable priceUpholstery cleaning

Show more upholstery cleaning reviews (79 more) →

Price

$318+7% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 66%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning232$170–$359
Carpet steam cleaning134$170–$390
Pet stain & odor removal116$203–$385
Upholstery cleaning98$196–$359
Area rug cleaning75$164–$359
Drapes & curtain cleaning2$207–$366

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