Carpet cleaning service · Escondido, CA · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%12+0.8Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 46 upholstery cleaningiPosition by Experts Score among all companies we track in this category. · better than 18%
4.9★★★★★80 Google reviews · 10 photos
85%five-star reviews
4.91★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Nearam's Carpet Cleaning Escondido 4.9 out of 5 based on 80 reviews. Customers frequently cite punctuality, professional communication, and thorough cleaning for carpets, rugs, upholstery, and odor removal as key positives. The business offers flexible scheduling and clear explanations of services and pricing. No recurring criticisms appear in the provided excerpts, which consist primarily of five-star feedback highlighting efficient work and customer care.
Google rating: 4.9 out of 5 from 80 reviews (85% five-star).
Reviews on this page: 80 Google reviews (78 with written comments).
Owner responses: the business replied to 0% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
This companyUpholstery Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nearam's Carpet Cleaning Escondido: 88/100 on this factor. Category median: 96.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nearam's Carpet Cleaning Escondido: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nearam's Carpet Cleaning Escondido: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nearam's Carpet Cleaning Escondido: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nearam's Carpet Cleaning Escondido: 12/100 on this factor. Category median: 86.F
12
Bar = this company · dark tick = category median.
Star ratings
80 Google reviews we collected
4.9of 5
5 stars6885%
4 stars1215%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
99%praise
Praise27099%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2350%
Reasonable2350%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5520%
Quality & results4818%
Speed & response4617%
Would recommend3814%
Communication3312%
Price & value3011%
Honesty & trust228%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Caleb was punctual, professional, and easy to talk with.”
“He gave extra attention to our carpets and area rug, treated the high-traffic spots thoroughly, and made sure the whole job was done right.”
“richard used a special cleaning spray, brushed the carpet, treated the worst spots with deodorizer, and then did a steam clean.”
“They always arrive on time or even a little early, fully prepared, and they are friendly, professional, and easy to work with.”
“We will definitely use this carpet cleaner again and would gladly recommend them to anyone needing carpet and rug cleaning.”
“He arrived ready to work, explained the carpet cleaning process clearly, and made sure we felt comfortable with each step before starting.”
“The whole process was smooth, the communication was clear, and the pricing was very affordable.”
“If you want reliable service, great results, and a team that really cares about quality, this is an excellent choice.”
People customers mention
Luke7 reviews
Richard7 reviews
Wesley7 reviews
Caleb5 reviews
Jesse5 reviews
Hayden4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nearam's Carpet Cleaning Escondido for 5 kinds of job. Pick one to see what they paid and said.
RRiley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Nearam's Carpet Cleaning Escondido cleaned two rooms for me and used a deodorizer that made the carpets smell so much better than before. The results looked great, and any little footprints were from my side, not theirs. Caleb and Richard were friendly, professional, and very patient while I asked about pricing and…
Great priceCarpet steam cleaning
Bbrad2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Richard did such an amazing job with my carpet and upholstery cleaning in Escondido. Nearam's Carpet Cleaning Escondido really delivered great service from start to finish. he was patient, hardworking, and kept a bright smile the whole time. my carpets had deep dirt, heavy traffic stains, and the furniture needed…
Reasonable priceGeneral carpet cleaning
TTony3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Amazing service from Nearam's Carpet Cleaning Escondido. Luke was able to fit us into a packed schedule within just a few days of our call, which was a huge help. He was easy to speak with, very knowledgeable, and clearly had a lot of carpet cleaning experience. Mitchell came out to handle the cleaning and was…
Great pricePet stain & odor removal
JJoel2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I left a voicemail and got a call back the same day from Nearam's Carpet Cleaning Escondido. Since I was a repeat customer, they offered me the next open appointment, which made scheduling easy. The technician arrived on time, walked through the rooms with me, looked over the carpeted areas that needed attention,…
KKaleb3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I spoke with Richard on the phone at Nearam's Carpet Cleaning Escondido, and he was very helpful and answered all of my questions. He worked with my busy schedule and made the booking process easy. Caleb handled the carpet cleaning service and was professional, careful, and made sure to go over every problem area…
Great price
JJase1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
i had a much better experience after reaching out again to Nearam's Carpet Cleaning Escondido. jesse, the rug cleaning tech, called me back, listened carefully, and helped fix the issue. my area rug had been rolled up indoors for a while during potty training, and when i opened it, it still had pet hair, food…
I run a small service business with my son, and we were really glad my wife found this carpet cleaning company. Caleb was punctual, professional, and easy to talk with. He arrived ready to work, explained the carpet cleaning process clearly, and made sure we felt comfortable with each step before starting.
We were especially impressed with how careful he was inside our home. He took time to protect the floors and surrounding areas from hoses and equipment, and he worked in a very respectful, organized way. He gave extra attention to our carpets and area rug, treated the high-traffic spots thoroughly, and made sure the whole job was done right.
When the cleaning was finished, the carpets looked refreshed, the area rug came out great, and everything smelled clean and fresh. We have used other carpet cleaning services before, but this was one of the best experiences we have had. We will definitely use this carpet cleaner again and would gladly recommend them to anyone needing carpet and rug cleaning.
Price assessment: Reasonable price
Services: Pet stain & odor removal, Area rug cleaning
L
Lois BarkerLocal Guide · 5 reviewsiTotal number of Google reviews Lois has written across all businesses on Google Maps, not just this one.
Luke and his team are amazing. I can’t say enough good things about their carpet cleaning service. They always arrive on time or even a little early, fully prepared, and they are friendly, professional, and easy to work with.
They use high-quality carpet cleaning equipment and safe products that leave my carpets looking fresh and smelling very clean. You can really see the difference after the service, and the whole house feels cleaner.
Luke always goes the extra mile to keep customers happy. He is very helpful with scheduling, special requests, and working around our specific household needs. The whole process is smooth and stress-free.
Our carpets and stairs get a lot of heavy foot traffic from kids, and now they look almost brand new again. He also cleaned our sofa, and it came out looking spotless and refreshed, which made a huge difference in the room.
This was money well spent, and I will definitely keep calling for carpet cleaning and upholstery cleaning. If you want reliable service, great results, and a team that really cares about quality, this is an excellent choice.
Price assessment: Reasonable price
Services: Upholstery cleaning
T
T Crane2 reviewsiTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
I wasn’t able to be there this time when Luke came to clean the carpets, so my father stayed during the appointment. He usually prefers to handle cleaning himself and has always felt I could probably do the same, but this visit really changed his mind.
He was very impressed by how carefully and thoroughly the technician cleaned every carpeted area. The work was done efficiently, and the carpets looked amazing when everything was finished. Luke also took the time to point out that a few sections of padding and a couple of tack strips should be replaced because they had held moisture from past spot cleaning we had done on our own.
That kind of honesty and attention to detail goes far beyond a basic carpet cleaning service. It’s clear that great care was taken not just with the cleaning, but also with helping us protect the carpet for the long term. The results, professionalism, and helpful advice really make this service stand out, and I’ll absolutely be using them again for my home and our other properties.
Price assessment: Reasonable price
Services: Pet stain & odor removal
R
Riley Mack2 reviewsiTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
Nearam's Carpet Cleaning Escondido cleaned two rooms for me and used a deodorizer that made the carpets smell so much better than before. The results looked great, and any little footprints were from my side, not theirs. Caleb and Richard were friendly, professional, and very patient while I asked about pricing and which add-on services could fit my budget. They were also very kind to my kids and made the whole visit easy and comfortable. I plan to use them again for another room, the hallway, and the stairs when my budget allows, and later I want to have a full carpet cleaning with protectant to help keep everything fresh and looking clean longer.
Price assessment: Great price
Services: Carpet steam cleaning
B
brad crosby2 reviewsiTotal number of Google reviews brad has written across all businesses on Google Maps, not just this one.
Richard did such an amazing job with my carpet and upholstery cleaning in Escondido. Nearam's Carpet Cleaning Escondido really delivered great service from start to finish. he was patient, hardworking, and kept a bright smile the whole time. my carpets had deep dirt, heavy traffic stains, and the furniture needed real steam cleaning care, but he took his time and treated every area the right way. he worked carefully for many hours and never rushed the job, which really showed in the final results. the carpet fibers looked refreshed, the upholstery came out clean, and the whole house felt fresher and more comfortable. i would definitely recommend this service to anyone looking for quality carpet cleaning, upholstery cleaning, and honest professional work. his attention to detail, strong work ethic, and excellent results made a big difference.
Price assessment: Reasonable price
Services: General carpet cleaning
T
Tony Morris3 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Amazing service from Nearam's Carpet Cleaning Escondido. Luke was able to fit us into a packed schedule within just a few days of our call, which was a huge help. He was easy to speak with, very knowledgeable, and clearly had a lot of carpet cleaning experience. Mitchell came out to handle the cleaning and was professional, efficient, and took real pride in his work. Our carpets looked incredibly fresh and revived when he finished, with high traffic areas and worn spots looking better than I expected. It was one of the best carpet cleaning results I have ever seen. The whole process was smooth, the communication was clear, and the pricing was very affordable. I feel like I have found my go-to carpet cleaning company and would gladly call again anytime.
Price assessment: Great price
Services: Pet stain & odor removal
T
Todd Henson6 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
AMAZING!! Nearam's Carpet Cleaning Escondido has been cleaning my carpets for many years, and I am always impressed with how fresh, clean, and restored they look after each visit. The pricing is very fair for such detailed carpet cleaning, and the work is always thorough from start to finish. Jesse has cleaned the carpets in all 3 rental homes we have lived in, and each time the carpets looked so well cared for that we received our full cleaning deposit back. It is hard to find that kind of reliable carpet service, especially when dealing with high traffic areas, spots, and everyday wear. The deep cleaning always lifts out dirt and leaves the carpet looking refreshed. I completely trust the crew. I have always felt comfortable leaving while they work, and everything is handled with care and professionalism. Nothing has ever been misplaced, and the whole process is smooth and stress free. Another thing I really appreciate is how easy it is to call and get direct answers with friendly customer service. Best carpet cleaning service in Escondido. If you want dependable carpet care, honest pricing, and great results that make a real difference in your home, you will definitely be impressed.
Price assessment: Reasonable price
Services: Pet stain & odor removal
Z
zoe arellano2 reviewsiTotal number of Google reviews zoe has written across all businesses on Google Maps, not just this one.
I’ve had them come to my home for carpet cleaning and related floor care for a long time, and they have always done an amazing job. Their customer service and communication are excellent, and the quality of the carpet cleaning work is consistently outstanding. The crew is careful, professional, patient, and kind, and they always take time to explain the best cleaning options in simple terms. They have also been very helpful with problem solving, from giving practical advice about a mildew concern under our exercise mats to helping us understand what type of carpet would work best in a new home. I really appreciate that they focus on cost-effective solutions without cutting corners, and they clearly know carpet care, stain treatment, and maintenance very well. Every visit has been a great experience, and my carpets always look fresh, clean, and well cared for afterward. I recommend them to friends and family all the time and plan to keep using them for many years. They are easily one of the best carpet cleaning services I have ever worked with.
Price assessment: Great price
Services: Pet stain & odor removal
J
Joel P2 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
I left a voicemail and got a call back the same day from Nearam's Carpet Cleaning Escondido. Since I was a repeat customer, they offered me the next open appointment, which made scheduling easy. The technician arrived on time, walked through the rooms with me, looked over the carpeted areas that needed attention, and got started right away. He clearly explained that pet stain removal can sometimes take extra treatment because odors and spots can settle deep into the carpet fibers and padding, but if any stain came back within 3 days, Wesley or another technician would return at no extra cost. The service was professional, courteous, and thorough, and the carpets looked refreshed and much cleaner when the job was done. I was very happy with the results and would definitely recommend their carpet cleaning service.
Price assessment: Reasonable price
Services: Upholstery cleaning, General carpet cleaning, Pet stain & odor removal
K
Kaleb R3 reviewsiTotal number of Google reviews Kaleb has written across all businesses on Google Maps, not just this one.
I spoke with Richard on the phone at Nearam's Carpet Cleaning Escondido, and he was very helpful and answered all of my questions. He worked with my busy schedule and made the booking process easy. Caleb handled the carpet cleaning service and was professional, careful, and made sure to go over every problem area again before starting. We had a lot of heavy stains from kids, dogs, and daily traffic, especially in the main living areas, and I was not sure the carpet could be saved. After the deep cleaning, stain treatment, and deodorizing, the carpets looked refreshed, felt clean, and smelled great. They were able to bring life back to the carpet and helped us avoid the cost of replacing it. I really appreciated the attention to detail, clear communication, and great results. Highly recommend.
