How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENeatbeat
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Neatbeat for 8 kinds of job.
Neatbeat for balayage
Clear ✕All 53 Google reviews tagged “Balayage” · showing 20
She went beyond my expectations. Wonderful experience from beginning to end. I will be back.
I felt like I was hanging out at my favorite person's place. Relaxed and chill. My expectations were blown out of the water. I LOVE MY HAIR!
Service was amazing! Walked away completely satisfied. Highly recommend!
Perfect hair color and cut every time.
Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!
What a great experience! I'm so happy with my haircut and color. Thank you so much for helping me on my comeback journey....
My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!
Val is amazing as always, I have never had a problem with her doing my hair. She's a master at what she does. I love her and I love the new salon that she's working at. It's so chill.
Very friendly, knows her stuff and does amazing work
Lacy did an amazing job taking my hair! It's several inches shorter than it's been in a very long time. I'm so glad I know I can trust Lacy with my hair. I left feeling beautiful and confident. 100/10! 💚 My stylist!
Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team
Such a great all around experience with Carter! Thank you all so much. I feel great!
Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!
Wonderful 1st experience. I will be telling all my friends and coworkers about this salon. Extremely friendly. Gorgeous inside. The whole experience exceeded my expectations!! Can't wait to come back!! Ashley was awesome!!
Excellent customer service! Easily the most unique salon I’ve ever been to. Loved the complimentary massages, coffee and hot eye towel treatment!
I cannot speak more highly of Brie and the entire salon! I went for the first time today and have never felt so pampered at a hair salon in my entire life. She colored my hair exactly how I wanted and I cannot wait to go back!
Grace is a literal hair magician!! Thank you for making this mama feel beautiful again!!! ❤️
Thank you Grace for getting me together. You are fantastic at what you do. I enjoyed my day, it was calm and relaxing. I always felt confident in what was happening. Thank you again. I look forward to seeing you again soon. Would recommend 5/5
As always Grave & all the girls were amazing! Love when it’s hair day because it’s like hanging out with a bunch of my girlfriends 💖💖there was a lady who helped grace today by doing my haircut & wax! I can not remember her name but she was fabulous as was lacy can’t wait for my next appointment 😁😁
First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 172 | $27–$53 |
| Hairstyling | 149 | $27–$66 |
| Shampoo & conditioning | 86 | $35–$136 |
| Balayage | 53 | $190–$426 |
| Hair glazing | 45 | — |
| Blowouts | 40 | $41–$109 |
| Hair coloring | 23 | $101–$214 |
| Hair extensions | 17 | $214–$426 |
