Experts Reviews · Company report
Neatbeat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Neatbeat

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neatbeat is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neatbeat is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neatbeat is better than 96% of hair salons.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neatbeat is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neatbeat is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neatbeat is better than 67% of hair salons.B
67

Reviews for your job

Customers hired Neatbeat for 8 kinds of job.

Neatbeat for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$190–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 30

All 53 Google reviews tagged “Balayage”

janette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

She went beyond my expectations. Wonderful experience from beginning to end. I will be back.

Customer photo from janette's review
Paid $200+Shampoo & conditioningHaircutHairstyling
AmberLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I felt like I was hanging out at my favorite person's place. Relaxed and chill. My expectations were blown out of the water. I LOVE MY HAIR!

Paid $200+Shampoo & conditioningEyebrow beautificationHaircut
Anastasia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was amazing! Walked away completely satisfied. Highly recommend!

Paid $200+Shampoo & conditioningBlowoutsHair glazing
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Perfect hair color and cut every time.

Paid $200+HaircutEyebrow beautificationBlowouts
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!

Paid $200+Shampoo & conditioningHair glazingHaircut
TerriLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

What a great experience! I'm so happy with my haircut and color. Thank you so much for helping me on my comeback journey....

Paid $200+Shampoo & conditioningHaircutBalayage
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!

Paid $100–120HaircutShampoo & conditioningHair glazing
WendyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Val is amazing as always, I have never had a problem with her doing my hair. She's a master at what she does. I love her and I love the new salon that she's working at. It's so chill.

Shampoo & conditioningBalayage
Jlynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly, knows her stuff and does amazing work

Paid $200+HaircutBalayage
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lacy did an amazing job taking my hair! It's several inches shorter than it's been in a very long time. I'm so glad I know I can trust Lacy with my hair. I left feeling beautiful and confident. 100/10! 💚 My stylist!

HaircutHair glazingHairstyling
Amal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team

HaircutShampoo & conditioningBlowouts
Joni9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Such a great all around experience with Carter! Thank you all so much. I feel great!

BalayageHaircut
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!

BalayageBlowoutsEyebrow beautification+ Punctuality+ Cleanliness+ Quality
Anissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful 1st experience. I will be telling all my friends and coworkers about this salon. Extremely friendly. Gorgeous inside. The whole experience exceeded my expectations!! Can't wait to come back!! Ashley was awesome!!

BalayageBlowoutsHair glazing
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service! Easily the most unique salon I’ve ever been to. Loved the complimentary massages, coffee and hot eye towel treatment!

BalayageEyebrow shapingHair extensions
GabrielleLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot speak more highly of Brie and the entire salon! I went for the first time today and have never felt so pampered at a hair salon in my entire life. She colored my hair exactly how I wanted and I cannot wait to go back!

BalayageBlowoutsHair glazing
Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grace is a literal hair magician!! Thank you for making this mama feel beautiful again!!! ❤️

BalayageHairstylingShampoo & conditioning
KylocalLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you Grace for getting me together. You are fantastic at what you do. I enjoyed my day, it was calm and relaxing. I always felt confident in what was happening. Thank you again. I look forward to seeing you again soon. Would recommend 5/5

BalayageBlowoutsHair glazing
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always Grave & all the girls were amazing! Love when it’s hair day because it’s like hanging out with a bunch of my girlfriends 💖💖there was a lady who helped grace today by doing my haircut & wax! I can not remember her name but she was fabulous as was lacy can’t wait for my next appointment 😁😁

BalayageHair glazingHaircut
michelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.

BalayageBlowoutsEyebrow beautification
Tabitha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lacy is amazing!!! Not only do I love my outcome, but it was batter than expected. I had several layers of at home dye on my ends and red on the top half of my hair, but she made my hair evenly colored and made the red I wanted way more bright then I thought I could reach. She also made sure I was comfortable and…

Customer photo from Tabitha's reviewCustomer photo from Tabitha's review
BalayageBlowoutsHaircut
albina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Loved my girl grace she was a delight and loved every minute of our session she did an amazing job on making sure I was comfortable and my hair turned out amazing 10/10 recommend!!!

BalayageBlowouts
AlexiaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Unfortunately, I did not have a great experience either of the times I went to Neat Beat. The first time, my vivid balayage came out splotchy. When I insisted it be fixed while I was still there, they did it, but I ended up passed back and forth between 3 different stylists because my first didnt have time to…

BalayageHaircut
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Katie is the best! My wedding is Saturday and she brought my hair dreams to life! So in love with my hair and so ready for my big day! Thank you soooo much!

BalayageHairstyling
Kalyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great atmosphere in the salon. Wonderful stylist who took her time to make sure I received the exact cut and color I wanted. You should definitely check out Lacy if you’re looking for a new colorist/stylist in the Jeffersontown area.

BalayageHair glazingHairstyling
Harley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing staff! Everyone was so nice with this being my first time. I will definitely be back and refer friends and family. My hair looks absolutely amazing and everyone was so supportive on me doing a fun color.

BalayageBlowoutsHairstyling
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Booked appointments for me and my wife at the same time and what an awesome experience! From the personal touches to the personalities, it was an amazing atmosphere with some serious talent. Maeve and Grace were both so professional and we couldn’t be happier with our hair! Thank you all so much!

BalayageEyebrow shapingHairstyling
Madison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this salon!! Love the vibes and there all so sweet!! Maeve is the best highly recommended!! Always have the best experience!!

Balayage
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I had an amazing time at Neatbeat. Everyone is super sweet and friendly. I had an amazing color and cut. I’m so happy with how my hair turned out! Love it! ☺️💕

BalayageHairstylingHaircut
EmilyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Lacey always leaves my hair feeling shiny, soft, and gives me great recommendations and suggestions for taking care of my hair. I always feel relaxed and she’s so nice to talk with!

BalayageHairstylingHaircut
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All the girls are very polite best customer service from any other salon I've been too. Gracie is amazing and answer any questions or concerns you have!

BalayageHair extensions
heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

EXCELLENT! From the moment I arrived to leaving, my experience was inviting & relaxing. Preston listened to my concerns. With EASE she delivered EXACTLY what i asked for. My color and cut were JUST RIGHT! She asked the perfect questions to find out what it was that I was wanting! She is a true talent and a pleasure to be with.

BalayageHaircut
Tania3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I absolutely loved my first experience with Neatbeat! Such a cute and unique salon and everyone is so sweet. I hadn’t had my hair colored in over a year and I was very nervous. I chose Neatbeat because of the reviews I read online and they didn’t disappoint. Kayla talked me through the entire process. We didn’t…

BalayageHairstylingHaircut
MirandaLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Man I had the best experience my hair turned out amazing! Thank you Grace! She was professional and sweet the whole time I have a ton of hair and she did an amazing job!!!

Balayage
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very attentive, listened to my concerns, and answered all questions with a super friendly, professional manner.

BalayageHair extensionsHairstyling
BJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Neatbeat is a great salon for when you want to feel completely pampered. Every person in the salon treats you like you are the most important client there and they make everyone who walks through the door feel truly special. I've gotten my hair colored and cut there for over 7 years and every single time, I've left…

BalayageHairstylingHaircut
Alison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I felt welcomed and comfortable as soon as I walked through the doors, and Maeve did an amazing job on my hair. I was honestly a little nervous that my stylist would try to talk me out of what I wanted, but she was so supportive and all around amazing. I will definitely be back.

BalayageHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Casie was amazing gave me everything I wanted when I asked for money pieces and showed a pic of a darker root with baylage. She nailed my hair cut it is super flattering and my hair is sooo soft exactly what I wanted and got for the first time in years and can’t wait to come back! Highly recommend her if you need a…

BalayageHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Casie did an amazing job! I love how my hair has volume & depth now. My hair has gone from dry and frizzy to silky smooth. Thank you so much for your friendly service & amazing skills!

BalayageHair coloringHair extensions
Leticia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Bri always does an amazing job! I couldn’t be happier with my hair, from the products she recommends, to the the magic she performs every single time! I love it!

BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
SarahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Hannah was GREAT! She made me feel like a million bucks. I have never had such a glamorous experience and it really showed me I needed to take more time to treat myself. She was excellent! I can't wait to go back!

BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Erica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $160–180Balayage
katlin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $200+Balayage
CarlaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageHairstylingWaxing
Bessie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageHairstylingHaircut
Kaelyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Balayage
Tara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageHairstylingHaircut
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Balayage
VictoriaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageHairstyling+ Punctuality+ Cleanliness+ Quality
Haylea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageHairstylingHaircut+ Punctuality+ Cleanliness+ Professionalism
Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageBody waxingHairstyling+ Punctuality+ Cleanliness+ Quality
Amber11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageHair coloringHairstyling+ Quality+ Professionalism
DanielleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageHair coloringHair extensions+ Punctuality+ Cleanliness+ Quality

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut172$27–$53
Hairstyling149$27–$66
Shampoo & conditioning86$35–$136
Balayage53$190–$426
Hair glazing45—
Blowouts40$41–$109
Hair coloring23$101–$214
Hair extensions17$214–$426

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