Experts Reviews · Company report
Neatbeat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Neatbeat

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neatbeat is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neatbeat is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neatbeat is better than 96% of hair salons.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neatbeat is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neatbeat is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neatbeat is better than 67% of hair salons.B
67

Reviews for your job

Customers hired Neatbeat for 8 kinds of job.

Neatbeat for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$109
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 37

All 40 Google reviews tagged “Blowouts” · showing 20

LLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I really am impressed with how caring Aynslee was in making sure I was comfortable with the a whole new style for me. She gave great attention to details and executed them well to do an exceptional job😊 Such a sweet and professional stylist.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
KarenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I picked Neatbeat just by reviews…had never been there and didn’t know any stylists. I needed a haircut fix and LAYLA was AMAZING. She gave me a great haircut…exactly what I wanted! She was an absolute professional and super kind! I will be back 💇‍♀️❤️

Paid $40–60Shampoo & conditioningBlowouts
Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!

Paid $200+Shampoo & conditioningBlowoutsHair glazing
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A very warm welcoming environment. Has new owners so wasn't pushing sales at the end. The stylist Laella felt welcoming, friendly, and wanted to make sure that I left with hair that I loved. Anything I wanted changed she did and took advice on how I wanted things done. She is going to be great stylist and asset to Neatbeat Salon.

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Anastasia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was amazing! Walked away completely satisfied. Highly recommend!

Paid $200+Shampoo & conditioningBlowoutsHair glazing
MelissaLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I just got a short bob cut by Makayla and I love it. She took the time to make sure it was cut exactly how I wanted it, the thickness, angles, length, etc. I love my new hair!

Paid $60–80Shampoo & conditioningBlowoutsHairstyling
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love the pampering I get with my hair appointments. So relaxing.

Paid $40–60BlowoutsShampoo & conditioning
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is my second time coming to Neatbeat salon and I’ve had great experiences both times! I recommend this place to anybody who is looking for a hair salon. When I stepped into the salon to the appointment itself, the staff were very friendly. Makayla was my hairstylist and I felt that she was very knowledgeable by…

Paid $200+BlowoutsHair glazing
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Perfect hair color and cut every time.

Paid $200+HaircutEyebrow beautificationBlowouts
yvette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience every visit. My hair turns out the way I want it every time. I love Neatbeat and all the staff. Wonderful salon

Paid $200+Shampoo & conditioningHairstylingBlowouts
Kelsey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Makayla is the Best. Exceptional service provided, will be back!

Blowouts
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect color and perfect cut! The entire experience at Neatbeat feels like a spa treatment.

Customer photo from Angela's review
Paid $200+BlowoutsHair glazingService not listed
MarshaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shampoo, cut and style

Paid $80–100Shampoo & conditioningHaircutHairstyling
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing neck massage, great shampoo, and loving the cut and style! 10 out of 10!!

BlowoutsHair glazingService not listed
Arianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Me encantó la experiencia un bello lugar el trato excelente, y recibir más que lo que esperas es lo màximo. mi cabello bello y el corte fue exactamente lo que yo quería.

Customer photo from Arianna's review
Paid $200+Blowouts
Kara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lacey goes above and beyond to make her guests feel over the top. I often am told I am easy going with my hair and asks, but that didn’t stop Lacey from loving on me for my first appointment postpartum. She is so kind and thoughtful and the extra touch and her ability to please is what has lead me to recommend…

Paid $200+Shampoo & conditioningBlowoutsHaircut
TriciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been a client of Sara’s for many years and I Will Not let anyone else color my hair in my opinion she is so talented and knows exactly what she’s doing. You Will Not go wrong by having Sara color your hair!!! Her experience, and her love for people shows in her work!! Where she goes in life I will follow!!!…

Paid $200+BlowoutsService not listed
ShelbyLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

She listened and give me amazing advice on how to treat my hair and told me what my hair needed. And give me great experience to better do my hair. Love the outcome of my hair and it feels great. Thank you Hanna

Paid $40–60HaircutShampoo & conditioningBlowouts
VedaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This was a spur of the moment, fix the hot mess...HELP! kind of situation. The staff here is phenomenal. Warm, welcoming and, genuinely happy to help. The star of my experience in this lovely establishment is Carter. She took a previously hair salon traumatized mess and, turned her into a happy, relaxed person.…

Paid $200+HaircutBlowoutsHairstyling
Amal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team

HaircutShampoo & conditioningBlowouts

Show more blowouts reviews (20 more) →

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut172$27–$53
Hairstyling149$27–$66
Shampoo & conditioning86$35–$136
Balayage53$190–$426
Hair glazing45—
Blowouts40$41–$109
Hair coloring23$101–$214
Hair extensions17$214–$426

Compare with