Experts Reviews · Company report
Neatbeat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Neatbeat

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neatbeat is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neatbeat is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neatbeat is better than 96% of hair salons.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neatbeat is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neatbeat is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neatbeat is better than 67% of hair salons.B
67

Reviews for your job

Customers hired Neatbeat for 8 kinds of job.

Neatbeat for eyebrow shaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$20–$59
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow shaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 14

All 12 Google reviews tagged “Eyebrow shaping”

Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Perfect hair color and cut every time.

Paid $200+HaircutEyebrow beautificationBlowouts
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!

Paid $100–120HaircutShampoo & conditioningHair glazing
Debra14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Brie always does a wonderful job and she listens to what you want!! Love my girl!❤️

Paid $120–140HaircutEyebrow shapingHairstyling
Mae6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The is gem for ladies to treat themselves to hair care. Everyone is upbeat and professional from the moment you walk in until you leave.

Paid $80–100Shampoo & conditioningBlowoutsEyebrow shaping
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!

BalayageBlowoutsEyebrow beautification+ Punctuality+ Cleanliness+ Quality
Dr.Local Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She was so nice and sweet. Her massage was incredible. I will never go anywhere else. I even made an appointment for my son. She did my hair color perfectly. I'm so thrilled with my hair

BlowoutsEyebrow shapingHair glazing
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service! Easily the most unique salon I’ve ever been to. Loved the complimentary massages, coffee and hot eye towel treatment!

BalayageEyebrow shapingHair extensions
MichelleLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Preston was wonderful to work with! She was engaging and kind and listened. I can't wait to come back and see her in 8 weeks! ❤️

Brow laminationEyebrow shapingHaircut
Anna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Booked appointments for me and my wife at the same time and what an awesome experience! From the personal touches to the personalities, it was an amazing atmosphere with some serious talent. Maeve and Grace were both so professional and we couldn’t be happier with our hair! Thank you all so much!

BalayageEyebrow shapingHairstyling
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Ashley is the reason I found Neat Beat, and the reason I will keep coming back. The environment is welcoming and everyone is so helpful and easy to talk to. I feel like I’m being pampered far beyond my expectations and it’s a great way to squeeze in some me time

Eyebrow shapingHaircut
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+HaircutShampoo & conditioningEyebrow beautification
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Eyebrow shapingHairstylingShampoo & conditioning

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut172$27–$53
Hairstyling149$27–$66
Shampoo & conditioning86$35–$136
Balayage53$190–$426
Hair glazing45—
Blowouts40$41–$109
Hair coloring23$101–$214
Hair extensions17$214–$426

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