Experts Reviews · Company report
Neatbeat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Neatbeat

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neatbeat is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neatbeat is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neatbeat is better than 96% of hair salons.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neatbeat is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neatbeat is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neatbeat is better than 67% of hair salons.B
67

Reviews for your job

Customers hired Neatbeat for 8 kinds of job.

Neatbeat for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 52

All 23 Google reviews tagged “Hair coloring”

Cadence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

brie always does an amazing job and i always really enjoy chatting with her during my appointments! and everyone else is always so friendly, welcoming, and helpful! :) thanks neatbeat brigade!

Hair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
AlanLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

She was amazing and lovely. Talked me through the process of everything. Wonderful experience!

Hair coloringHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Katie is absolutely amazing! I just moved here from Florida and I had same stylist there for almost 9 years so I was nervous but Katie listened to me as a new client and really cared about how I like my hair. Let me tell you, she is so sweet too. I made sure to book future appointments for the remainder of the year…

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kaitlyn was professional, welcoming, and insightful. She made me feel so great from the moment I sat in the chair! Neatbeat is a really wonderful salon and I will definitely be back!

Body waxingHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Casie was amazing gave me everything I wanted when I asked for money pieces and showed a pic of a darker root with baylage. She nailed my hair cut it is super flattering and my hair is sooo soft exactly what I wanted and got for the first time in years and can’t wait to come back! Highly recommend her if you need a…

BalayageHair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Destany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gave me exactly what I asked for! Literally couldn’t thank Casie enough!

Hair coloring+ Punctuality+ Cleanliness+ Quality
JaimeLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow! When they say Neat Beat is an experience, they are not kidding around. The whole team offered an extra level of care. Casie is a fantastic stylist and the rest of the team is so warm and welcoming too! From the extra attention given at reception, the decor and ambience to the super talented staff- everything…

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Casie did an amazing job! I love how my hair has volume & depth now. My hair has gone from dry and frizzy to silky smooth. Thank you so much for your friendly service & amazing skills!

BalayageHair coloringHair extensions
Leticia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Bri always does an amazing job! I couldn’t be happier with my hair, from the products she recommends, to the the magic she performs every single time! I love it!

BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
EmilyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ok, as much as I use reviews to determine what I do and where I do it, I don’t leave them very often...I know, terrible. But I just had to review this place. I came here for hair extensions and had been told that the gal to see was Danielle at Neat Beat. WOW was I amazed. I was in awe at the attention to detail it…

Hair coloringHair extensions+ Cleanliness+ Quality+ Professionalism
SarahLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Hannah was GREAT! She made me feel like a million bucks. I have never had such a glamorous experience and it really showed me I needed to take more time to treat myself. She was excellent! I can't wait to go back!

BalayageHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
TiffanyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

I absolutely love Preston! I feel she is very knowledgeable and she has a great personality. I am confident that we are going to achieve the look I want with the least amount of damage to my hair possible.

Hair coloringHair extensionsHairstyling+ Punctuality+ Cleanliness+ Quality
Bailey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my first time at neatbeat and I couldn’t be happier with my hair! The staff is so welcoming and so sweet! I had Sydney as my hairstylist and she is the best! Will be coming here from now on! Thank you guys!

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Michelle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So happy with my hair!! Looking forward to my extensions!!

Hair coloring
Lyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling+ Quality
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling+ Cleanliness+ Quality+ Professionalism
Devyn5 years ago★★★★★

Rating only, no written review.

Hair coloringHairstylingHaircut+ Cleanliness+ Quality+ Professionalism
Amber11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageHair coloringHairstyling+ Quality+ Professionalism
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hair coloringHair extensionsHairstyling+ Cleanliness+ Quality+ Professionalism
DanielleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BalayageHair coloringHair extensions+ Punctuality+ Cleanliness+ Quality
Kelly10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hair coloringHair extensionsHairstyling
Cinthya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Hair coloringHairstyling

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut172$27–$53
Hairstyling149$27–$66
Shampoo & conditioning86$35–$136
Balayage53$190–$426
Hair glazing45—
Blowouts40$41–$109
Hair coloring23$101–$214
Hair extensions17$214–$426

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