How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENeatbeat
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Neatbeat for 8 kinds of job.
Neatbeat for hair glazing
Clear ✕All 45 Google reviews tagged “Hair glazing” · showing 40
Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!
Service was amazing! Walked away completely satisfied. Highly recommend!
I loved Danielle! She really listened to what I wanted for my hair color (a coppery, orange red), and came up with a thoughtful plan that guaranteed I would get the look I was going for. I will certainly be back, and I LOVE my finals results!
This is my second time coming to Neatbeat salon and I’ve had great experiences both times! I recommend this place to anybody who is looking for a hair salon. When I stepped into the salon to the appointment itself, the staff were very friendly. Makayla was my hairstylist and I felt that she was very knowledgeable by…
Perfect hair color and cut every time.
Great experience every visit. My hair turns out the way I want it every time. I love Neatbeat and all the staff. Wonderful salon
Perfect color and perfect cut! The entire experience at Neatbeat feels like a spa treatment.
Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!
Amazing neck massage, great shampoo, and loving the cut and style! 10 out of 10!!
My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!
Valerie is an exceptional colorist! She’s so talented! Mixed color to hues that accentuates my complexion and style. Her customer service is amazing! So personable! She’s one of my favorite humans!
This was the best salon experience I have ever had. From the neck massage in the beginning to the heated eye mask and hand/arm massage while the glaze was on my hair. It was amazing!!!! Jenny did such a great job!
Hannah was AMAZING. My entire experience was so great- the best experience I've ever had at a salon. Everyone was so kind. I've been having a really hard time with life recently, and this trip was just what I needed. Hannah helped give me the confidence boost I needed and I'm so thankful!
My experience was excellent!! I love Val!! I’ve known her for many years and I totally trust her with my hair and value what she thinks. Gabi B.
Lacy did an amazing job taking my hair! It's several inches shorter than it's been in a very long time. I'm so glad I know I can trust Lacy with my hair. I left feeling beautiful and confident. 100/10! 💚 My stylist!
Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team
Loved the services and all the time spent getting just the right color. Excellent attention to detail! I also enjoyed just chatting!
Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!
Great service and skill. My hair looks so healthy! Nice added touches like complimentary tea, neck and hand massage and warm eye pillow made an exceptional experience.
Grace is always so sweet! She does the best with the color and cut! Everyone is so kind, no complaints on my end!
Grace, Ashley and Shy were all there today! I love the teamwork at NeatBeat- they all help each other and work for the best outcome for customers. These ladies are my people! ❤️
Great experience will be regular customer
Ashley did exactly what I was hoping for!
Wonderful 1st experience. I will be telling all my friends and coworkers about this salon. Extremely friendly. Gorgeous inside. The whole experience exceeded my expectations!! Can't wait to come back!! Ashley was awesome!!
She was so nice and sweet. Her massage was incredible. I will never go anywhere else. I even made an appointment for my son. She did my hair color perfectly. I'm so thrilled with my hair
Love, love, love this place.
I love the calm relaxing but also fun environment! Lacy is the absolute best hairstylist I’ve ever had, she is so sweet and knows what she’s doing! I feel like a million bucks every time I walk out the salon.
Excellent customer service! Easily the most unique salon I’ve ever been to. Loved the complimentary massages, coffee and hot eye towel treatment!
Wonderful experience as always! You won’t be disappointed.
I cannot speak more highly of Brie and the entire salon! I went for the first time today and have never felt so pampered at a hair salon in my entire life. She colored my hair exactly how I wanted and I cannot wait to go back!
Thank you Grace for getting me together. You are fantastic at what you do. I enjoyed my day, it was calm and relaxing. I always felt confident in what was happening. Thank you again. I look forward to seeing you again soon. Would recommend 5/5
As always Grave & all the girls were amazing! Love when it’s hair day because it’s like hanging out with a bunch of my girlfriends 💖💖there was a lady who helped grace today by doing my haircut & wax! I can not remember her name but she was fabulous as was lacy can’t wait for my next appointment 😁😁
First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.
Great experience. Color came out awesome. Grace was a gem. Thank you
This experience was a real treat, definitely felt luxury. A good refresh for my mental health, and I left looking and feeling brand new.
Honest about realistic options for my hair. Feeling pampered and looking good! Thank you all!
Great atmosphere in the salon. Wonderful stylist who took her time to make sure I received the exact cut and color I wanted. You should definitely check out Lacy if you’re looking for a new colorist/stylist in the Jeffersontown area.
Lacy was amazing!! It’s like she read my mind on how I wanted my hair to look, and delivered results way beyond my expectations. Grace was lovely as well, they both made sure I got the best color and service for what I was wanting. I have definitely found my new salon and will recommend to anyone willing to listen! Thanks again Lacy and Grace!!!
I was taken care of really well. I love my new hair color!😍
If I could rate higher than a 5, I would in a heartbeat!!! This was by far the best experience I’ve ever had in a salon and after one visit, I know I won’t want to go anywhere else again. Morgan and Shy made me feel so comfortable and welcome and I couldn’t be any happier with this experience!!! Literally can’t wait to come back!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 172 | $27–$53 |
| Hairstyling | 149 | $27–$66 |
| Shampoo & conditioning | 86 | $35–$136 |
| Balayage | 53 | $190–$426 |
| Hair glazing | 45 | — |
| Blowouts | 40 | $41–$109 |
| Hair coloring | 23 | $101–$214 |
| Hair extensions | 17 | $214–$426 |
