Experts Reviews · Company report
Neatbeat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Neatbeat

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neatbeat is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neatbeat is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neatbeat is better than 96% of hair salons.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neatbeat is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neatbeat is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neatbeat is better than 67% of hair salons.B
67

Reviews for your job

Customers hired Neatbeat for 8 kinds of job.

Neatbeat for hair glazing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair glazing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8

All 45 Google reviews tagged “Hair glazing”

Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!

Paid $200+Shampoo & conditioningBlowoutsHair glazing
Anastasia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service was amazing! Walked away completely satisfied. Highly recommend!

Paid $200+Shampoo & conditioningBlowoutsHair glazing
Alisha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I loved Danielle! She really listened to what I wanted for my hair color (a coppery, orange red), and came up with a thoughtful plan that guaranteed I would get the look I was going for. I will certainly be back, and I LOVE my finals results!

Paid $200+Hair glazing
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is my second time coming to Neatbeat salon and I’ve had great experiences both times! I recommend this place to anybody who is looking for a hair salon. When I stepped into the salon to the appointment itself, the staff were very friendly. Makayla was my hairstylist and I felt that she was very knowledgeable by…

Paid $200+BlowoutsHair glazing
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Perfect hair color and cut every time.

Paid $200+HaircutEyebrow beautificationBlowouts
yvette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great experience every visit. My hair turns out the way I want it every time. I love Neatbeat and all the staff. Wonderful salon

Paid $200+Shampoo & conditioningHairstylingBlowouts
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect color and perfect cut! The entire experience at Neatbeat feels like a spa treatment.

Customer photo from Angela's review
Paid $200+BlowoutsHair glazingService not listed
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!

Paid $200+Shampoo & conditioningHair glazingHaircut
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing neck massage, great shampoo, and loving the cut and style! 10 out of 10!!

BlowoutsHair glazingService not listed
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!

Paid $100–120HaircutShampoo & conditioningHair glazing
Tina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Valerie is an exceptional colorist! She’s so talented! Mixed color to hues that accentuates my complexion and style. Her customer service is amazing! So personable! She’s one of my favorite humans!

Paid $100–120Hair glazing
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was the best salon experience I have ever had. From the neck massage in the beginning to the heated eye mask and hand/arm massage while the glaze was on my hair. It was amazing!!!! Jenny did such a great job!

Paid $140–160HaircutShampoo & conditioningHair glazing
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Hannah was AMAZING. My entire experience was so great- the best experience I've ever had at a salon. Everyone was so kind. I've been having a really hard time with life recently, and this trip was just what I needed. Hannah helped give me the confidence boost I needed and I'm so thankful!

Paid $200+HaircutShampoo & conditioningHair glazing
GARY3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My experience was excellent!! I love Val!! I’ve known her for many years and I totally trust her with my hair and value what she thinks. Gabi B.

Paid $160–180Shampoo & conditioningHair glazingService not listed
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lacy did an amazing job taking my hair! It's several inches shorter than it's been in a very long time. I'm so glad I know I can trust Lacy with my hair. I left feeling beautiful and confident. 100/10! 💚 My stylist!

HaircutHair glazingHairstyling
Amal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team

HaircutShampoo & conditioningBlowouts
RhondaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Loved the services and all the time spent getting just the right color. Excellent attention to detail! I also enjoyed just chatting!

Paid $200+HaircutShampoo & conditioningHair glazing
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!

BalayageBlowoutsEyebrow beautification+ Punctuality+ Cleanliness+ Quality
Nicole7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and skill. My hair looks so healthy! Nice added touches like complimentary tea, neck and hand massage and warm eye pillow made an exceptional experience.

Hair glazing
Paige7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grace is always so sweet! She does the best with the color and cut! Everyone is so kind, no complaints on my end!

Hair glazingHairstylingHaircut
ZoeAnn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Grace, Ashley and Shy were all there today! I love the teamwork at NeatBeat- they all help each other and work for the best outcome for customers. These ladies are my people! ❤️

Hair glazingHairstylingHaircut
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience will be regular customer

Hair glazingHaircut
Dell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley did exactly what I was hoping for!

BlowoutsHair glazingHairstyling
Anissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful 1st experience. I will be telling all my friends and coworkers about this salon. Extremely friendly. Gorgeous inside. The whole experience exceeded my expectations!! Can't wait to come back!! Ashley was awesome!!

BalayageBlowoutsHair glazing
Dr.Local Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She was so nice and sweet. Her massage was incredible. I will never go anywhere else. I even made an appointment for my son. She did my hair color perfectly. I'm so thrilled with my hair

BlowoutsEyebrow shapingHair glazing
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love, love, love this place.

Hair glazingHaircut
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I love the calm relaxing but also fun environment! Lacy is the absolute best hairstylist I’ve ever had, she is so sweet and knows what she’s doing! I feel like a million bucks every time I walk out the salon.

BlowoutsHair glazingHairstyling
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent customer service! Easily the most unique salon I’ve ever been to. Loved the complimentary massages, coffee and hot eye towel treatment!

BalayageEyebrow shapingHair extensions
Angela15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful experience as always! You won’t be disappointed.

BlowoutsHair glazing
GabrielleLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot speak more highly of Brie and the entire salon! I went for the first time today and have never felt so pampered at a hair salon in my entire life. She colored my hair exactly how I wanted and I cannot wait to go back!

BalayageBlowoutsHair glazing
KylocalLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you Grace for getting me together. You are fantastic at what you do. I enjoyed my day, it was calm and relaxing. I always felt confident in what was happening. Thank you again. I look forward to seeing you again soon. Would recommend 5/5

BalayageBlowoutsHair glazing
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As always Grave & all the girls were amazing! Love when it’s hair day because it’s like hanging out with a bunch of my girlfriends 💖💖there was a lady who helped grace today by doing my haircut & wax! I can not remember her name but she was fabulous as was lacy can’t wait for my next appointment 😁😁

BalayageHair glazingHaircut
michelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.

BalayageBlowoutsEyebrow beautification
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. Color came out awesome. Grace was a gem. Thank you

Hair glazingHairstyling
Barbie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This experience was a real treat, definitely felt luxury. A good refresh for my mental health, and I left looking and feeling brand new.

BlowoutsEyebrow beautificationHair glazing
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest about realistic options for my hair. Feeling pampered and looking good! Thank you all!

BlowoutsHair glazingHaircut
Kalyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great atmosphere in the salon. Wonderful stylist who took her time to make sure I received the exact cut and color I wanted. You should definitely check out Lacy if you’re looking for a new colorist/stylist in the Jeffersontown area.

BalayageHair glazingHairstyling
Hailey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Lacy was amazing!! It’s like she read my mind on how I wanted my hair to look, and delivered results way beyond my expectations. Grace was lovely as well, they both made sure I got the best color and service for what I was wanting. I have definitely found my new salon and will recommend to anyone willing to listen! Thanks again Lacy and Grace!!!

BlowoutsHair glazingHaircut
Elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was taken care of really well. I love my new hair color!😍

BlowoutsHair glazing
sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If I could rate higher than a 5, I would in a heartbeat!!! This was by far the best experience I’ve ever had in a salon and after one visit, I know I won’t want to go anywhere else again. Morgan and Shy made me feel so comfortable and welcome and I couldn’t be any happier with this experience!!! Literally can’t wait to come back!

Hair glazingHaircutMassage
Ra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you so much!! It was really good experience, I could I would have given 10 🌟rating. Everything was good from neck massage to wash n cut. Thank you!

Hair extensionsHair glazingShampoo & conditioning
lindaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had my hair highlighted and low lighted and first of all they gave me a great massage with some really good smelling oil on my neck they were very very attentive and even when you get your hair rinsed out etc. they put a warm compress on your forehead and give you a massage is you really get a full experience here and they are very sweet.

Hair glazingShampoo & conditioningService not listed
sheri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Such a wonderful experience for this mama that just needed a "spa day" to herself. I worry about money on the daily. And it was really hard for me to indulge in myself with my twin toddler girls and being in the thick of getting my DPT. Lacy made it worth 100% plus more. I felt so taking care of by the staff as soon…

Hair glazingHairstylingHaircut
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Rating only, no written review.

Paid $200+Hair glazing
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Hair glazing

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut172$27–$53
Hairstyling149$27–$66
Shampoo & conditioning86$35–$136
Balayage53$190–$426
Hair glazing45—
Blowouts40$41–$109
Hair coloring23$101–$214
Hair extensions17$214–$426

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