Experts Reviews · Company report
Neatbeat logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Neatbeat

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neatbeat is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neatbeat is better than 77% of hair salons.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neatbeat is better than 96% of hair salons.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neatbeat is better than 100% of hair salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neatbeat is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neatbeat is better than 67% of hair salons.B
67

Reviews for your job

Customers hired Neatbeat for 8 kinds of job.

Neatbeat for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.173
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$53
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#26 / 81

All 173 Google reviews tagged “Haircut” · showing 20

Gwendolyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely loved this place. Allie cut my hair and I love it ! I would diffently recommend going here. Outstanding customer service, clean and very affordable.

Paid $100–120Haircut
LLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I really am impressed with how caring Aynslee was in making sure I was comfortable with the a whole new style for me. She gave great attention to details and executed them well to do an exceptional job😊 Such a sweet and professional stylist.

Paid $40–60Shampoo & conditioningBlowoutsHaircut
Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!

Paid $200+Shampoo & conditioningBlowoutsHair glazing
janette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

She went beyond my expectations. Wonderful experience from beginning to end. I will be back.

Customer photo from janette's review
Paid $200+Shampoo & conditioningHaircutHairstyling
AmberLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I felt like I was hanging out at my favorite person's place. Relaxed and chill. My expectations were blown out of the water. I LOVE MY HAIR!

Paid $200+Shampoo & conditioningEyebrow beautificationHaircut
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A very warm welcoming environment. Has new owners so wasn't pushing sales at the end. The stylist Laella felt welcoming, friendly, and wanted to make sure that I left with hair that I loved. Anything I wanted changed she did and took advice on how I wanted things done. She is going to be great stylist and asset to Neatbeat Salon.

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Devin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Aynslee was so sweet and professional! She took the time to explain everything she was doing and gave me different options so I felt comfortable with every decision. She was easy to talk to, made the whole experience enjoyable, and I never felt rushed. I'm very happy with the results and will definitely be back. Highly recommend!

Paid $60–80Shampoo & conditioningEyebrow beautificationHaircut
Delana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have followed Aynslee since she was in school. As a young artist, it is hard to find let alone trust someone who you haven't worked with before. She not only makes you feel incredibly comfortable as soon as you sit down, she has the sweetest soul and is so talented. Each time I see her she is thorough, precise and…

Haircut
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first visit and Makayla was great! She took time to listen to my likes and dislikes about my hair, asked a lot of questions and together we came up with a game plan. My color is perfect and the cut too.

Paid $180–200Shampoo & conditioningHaircutHairstyling
Brenda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Perfect hair color and cut every time.

Paid $200+HaircutEyebrow beautificationBlowouts
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!

Paid $200+Shampoo & conditioningHair glazingHaircut
MarshaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shampoo, cut and style

Paid $80–100Shampoo & conditioningHaircutHairstyling
MalloryLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Neatbeat! This salon makes you feel so special from the moment you walk in. I loved my hair so much but when she gave me a shampoo? LEGENDARY. You can really tell their stylists want you to not only look great but to really relax while you're there. 10/10 recommend!

Shampoo & conditioningHaircut
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was my first time at this salon. It is very welcoming and clean! Brie did an exceptional job on my haircut! She was professional and listened to my needs. The neck and arm massage was nice surprise! I loved the smell of the oils! I will definitely be going back!

Paid $140–160Shampoo & conditioningHaircutHairstyling
Kara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lacey goes above and beyond to make her guests feel over the top. I often am told I am easy going with my hair and asks, but that didn’t stop Lacey from loving on me for my first appointment postpartum. She is so kind and thoughtful and the extra touch and her ability to please is what has lead me to recommend…

Paid $200+Shampoo & conditioningBlowoutsHaircut
TerriLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

What a great experience! I'm so happy with my haircut and color. Thank you so much for helping me on my comeback journey....

Paid $200+Shampoo & conditioningHaircutBalayage
MakaylaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lacy was phenomenal. Not only was she sincere and genuine, she was kind and very very gentle with my sensitive head. The time spent with her was full of laughs and good vibes. Cannot brag on her enough. The full highlight she did was everything I wanted and I left a very satisfied customer with a big smile.

Paid $200+Haircut
Lashay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brie did such an amazing job my hair turned out so good I could ask for a better person to have worked on my hair than her. Everyone also was so lovely, also brie made sure to make me feel comfortable and paid so much attention to the style I wanted . Thank you so much brie I hope to see again when it comes time for another hair cut.

Paid $120–140HaircutHairstyling+ Punctuality+ Cleanliness+ Quality
Beth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!

Paid $100–120HaircutShampoo & conditioningHair glazing
Susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleasant experience. I was given a great haircut. It was exactly what I had asked for. I will make another appointment with her in the near future.

Paid $80–100Haircut

Show more haircut reviews (153 more) →

Price

$153+162% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut172$27–$53
Hairstyling149$27–$66
Shampoo & conditioning86$35–$136
Balayage53$190–$426
Hair glazing45—
Blowouts40$41–$109
Hair coloring23$101–$214
Hair extensions17$214–$426

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