How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENeatbeat
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Neatbeat for 8 kinds of job.
Neatbeat for haircut
Clear ✕All 173 Google reviews tagged “Haircut” · showing 100
Absolutely loved this place. Allie cut my hair and I love it ! I would diffently recommend going here. Outstanding customer service, clean and very affordable.
I really am impressed with how caring Aynslee was in making sure I was comfortable with the a whole new style for me. She gave great attention to details and executed them well to do an exceptional job😊 Such a sweet and professional stylist.
Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!
She went beyond my expectations. Wonderful experience from beginning to end. I will be back.
I felt like I was hanging out at my favorite person's place. Relaxed and chill. My expectations were blown out of the water. I LOVE MY HAIR!
A very warm welcoming environment. Has new owners so wasn't pushing sales at the end. The stylist Laella felt welcoming, friendly, and wanted to make sure that I left with hair that I loved. Anything I wanted changed she did and took advice on how I wanted things done. She is going to be great stylist and asset to Neatbeat Salon.
Aynslee was so sweet and professional! She took the time to explain everything she was doing and gave me different options so I felt comfortable with every decision. She was easy to talk to, made the whole experience enjoyable, and I never felt rushed. I'm very happy with the results and will definitely be back. Highly recommend!
I have followed Aynslee since she was in school. As a young artist, it is hard to find let alone trust someone who you haven't worked with before. She not only makes you feel incredibly comfortable as soon as you sit down, she has the sweetest soul and is so talented. Each time I see her she is thorough, precise and…
This was my first visit and Makayla was great! She took time to listen to my likes and dislikes about my hair, asked a lot of questions and together we came up with a game plan. My color is perfect and the cut too.
Perfect hair color and cut every time.
Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!
Shampoo, cut and style
Love Neatbeat! This salon makes you feel so special from the moment you walk in. I loved my hair so much but when she gave me a shampoo? LEGENDARY. You can really tell their stylists want you to not only look great but to really relax while you're there. 10/10 recommend!
It was my first time at this salon. It is very welcoming and clean! Brie did an exceptional job on my haircut! She was professional and listened to my needs. The neck and arm massage was nice surprise! I loved the smell of the oils! I will definitely be going back!
Lacey goes above and beyond to make her guests feel over the top. I often am told I am easy going with my hair and asks, but that didn’t stop Lacey from loving on me for my first appointment postpartum. She is so kind and thoughtful and the extra touch and her ability to please is what has lead me to recommend…
What a great experience! I'm so happy with my haircut and color. Thank you so much for helping me on my comeback journey....
Lacy was phenomenal. Not only was she sincere and genuine, she was kind and very very gentle with my sensitive head. The time spent with her was full of laughs and good vibes. Cannot brag on her enough. The full highlight she did was everything I wanted and I left a very satisfied customer with a big smile.
Brie did such an amazing job my hair turned out so good I could ask for a better person to have worked on my hair than her. Everyone also was so lovely, also brie made sure to make me feel comfortable and paid so much attention to the style I wanted . Thank you so much brie I hope to see again when it comes time for another hair cut.
My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!
Very pleasant experience. I was given a great haircut. It was exactly what I had asked for. I will make another appointment with her in the near future.
As always, Carter’s amazing skills produced excellent results!
This is now my second haircut with Carter. After going to the same salon for many many years I wasn’t sure what to expect. But after these last two haircuts, I am completely obsessed. My hair has never felt or looked better.
Carter was phenomenal! Helped me pick out the perfect cut and style for my hair type. ❤️
Jenny is sweet but she botched my hair. I asked for copper with dimension. I showed pictures. Somehow went in with red hair and left with mostly cool toned brown hair with balayage. Not sure how this happened. She tried fixing it and it was still cool toned! I was there for 3+ hours and wasn’t offered a discount. I…
Always a job well done!
This was the best salon experience I have ever had. From the neck massage in the beginning to the heated eye mask and hand/arm massage while the glaze was on my hair. It was amazing!!!! Jenny did such a great job!
I had an amazing experience. You come in and get a neck massage. Then they wash your hair blow it out and cut it. They give you a hand massage and a warmer on your eyes. It’s so relaxing. Hannah, my stylist was so sweet and kind and I felt very comfortable talking to her and explaining to her what I wanted. I loved…
Been here many times and have never had a bad experience. Hanna was wonderful and did a great job with my hair. She was very friendly and easy to talk to during my hair cut even though I'm awkward as hell. Thanks, Hanna 😀
Sarah J is the best colorist in louisville, so glad she’s made Neatbeat her home
Lacy was great, and the services were wonderful. The prices were higher than expected (and unfortunately, a bit more than I could regularly afford) but understandably so with the level of expertise, services offered, and care taken. My nit-picky daughter could not have been happier - I think she took about 150 selfies yesterday! 😁
Loved it the first couple of times but in the last four months, not so much. Started with fair prices which included the tip and now they’ve raised prices and have “TIP” where signature is required. I can afford a decent amount for a haircut with tip included but not now! Now I hesitate to go bc I can’t afford fifty…
Very friendly, knows her stuff and does amazing work
Hannah was AMAZING. My entire experience was so great- the best experience I've ever had at a salon. Everyone was so kind. I've been having a really hard time with life recently, and this trip was just what I needed. Hannah helped give me the confidence boost I needed and I'm so thankful!
Relaxing atmosphere. Hannah eased my mind when it came to me getting a haircut she took her time with me & was easy to talk to. Love how my hair came out, everyone was so friendly :)
I had a great experience at Neatbeat! Hanna was my hair stylist and she did an amazing job! I was really nervous because I got bangs and have never gotten them before but I absolutely loved how they turned out! I showed her some inspo pictures and she gave her input about what would look good with my face/hair type…
This was my first time going to Neatbeat and this is now my new hair salon that I’ll be going to until I die. Carter was AMAZING!! I explained to her the look I wanted for my cut and she crushed it the first try. Service was 10 out of 10 and the complimentary drinks and massages were the cherry on top. I can’t wait to go again!!
My hair is very difficult to deal with, and i definitely had a weird request. Met and exceeded my expectations. I’ll absolutely be back. Thank you!
This is an amazing and welcoming space. The experience was well worth it and I got a great haircut.
They worked me in last minute and did an excellent job. Everyone was friendly and nice. I will definitely be back!
Lacy did an amazing job taking my hair! It's several inches shorter than it's been in a very long time. I'm so glad I know I can trust Lacy with my hair. I left feeling beautiful and confident. 100/10! 💚 My stylist!
She listened and give me amazing advice on how to treat my hair and told me what my hair needed. And give me great experience to better do my hair. Love the outcome of my hair and it feels great. Thank you Hanna
Jenni had such a great personality, she was super warm and welcoming and did a fantastic job on my hair when i went in with an indecisive decision on what to do!
I am new to this salon and was very pleased with my stylist Emily, the cut and style she provided is amazing. Thanks, Melissa
This salon is so relaxing. Neck and hand massage. Ashley was great with my wavy hair and gave me good recommendations to help with styling. Everyone is so nice. Highly recommend!
This was a spur of the moment, fix the hot mess...HELP! kind of situation. The staff here is phenomenal. Warm, welcoming and, genuinely happy to help. The star of my experience in this lovely establishment is Carter. She took a previously hair salon traumatized mess and, turned her into a happy, relaxed person.…
Ashley took her time to really understand what I wanted - even when I wasnt sure what that was!! Lovely, relaxing and so well done. Highly recommend!!
Brie always does a wonderful job and she listens to what you want!! Love my girl!❤️
Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team
Emily is such a heart of gold ! To be so new to the beauty industry she sure has remarkable talent. She is so inspiring to someone like me who wants to also be in the beauty industry. I have truly found my stylist for the rest of my life🩷
The is gem for ladies to treat themselves to hair care. Everyone is upbeat and professional from the moment you walk in until you leave.
Loved the services and all the time spent getting just the right color. Excellent attention to detail! I also enjoyed just chatting!
Carter is a great stylist and a wonderful person!
Love this environment! Everyone was very friendly and easy going. Top tier customer service. Did amazing on my hair
These lovely people are always so professional and friendly. Very sweet and very talented. Kudos to you all. I look great and feel renewed after my appointments, every time
Such a great all around experience with Carter! Thank you all so much. I feel great!
I loved how nice everyone is!! Every single one of them is really nice!! This is without a doubt the best customer service I’ve had! I highly recommend them.
Best haircut I have ever had-I love it. The service was amazing. I loved the warm weighted eye mask.
Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!
Grace is always so sweet! She does the best with the color and cut! Everyone is so kind, no complaints on my end!
They say a picture is worth a thousand words. I showed Brie a picture and she made the picture. What else could you want?
Amazing salon. It was breathtaking... The staff were courteous polite nice caring and professional... I love my haircut and I highly recommend this salon... I will definitely go back for my next appointment......
Grace, Ashley and Shy were all there today! I love the teamwork at NeatBeat- they all help each other and work for the best outcome for customers. These ladies are my people! ❤️
Great experience will be regular customer
Great haircut; just what I wanted!
Always a great experience and great haircut
Ashley did exactly what I was hoping for!
Wonderful 1st experience. I will be telling all my friends and coworkers about this salon. Extremely friendly. Gorgeous inside. The whole experience exceeded my expectations!! Can't wait to come back!! Ashley was awesome!!
Love, love, love this place.
I love the calm relaxing but also fun environment! Lacy is the absolute best hairstylist I’ve ever had, she is so sweet and knows what she’s doing! I feel like a million bucks every time I walk out the salon.
I first met Heather when she started working out of beauty school. She is a hard working woman. She opened her salon and has a large clientele. Heather has a great philosophy she and her staff believe in giving back to the community.
I went for the first time last week and have never felt so pampered at a hair salon in my entire life. I didn’t know what all was included with a cut with the Neatbeat experience; you get a neck massage, hand massage, and a hot eye mask. My stylist Grace gave me exactly what I asked for in cut and style, her…
Preston is wonderful! Excellent! She always does a great job of listening to my ideas, thoughts and wishes. Then we come up with a plan, and she executes it beautifully!
Grace did an amazing job with my hair and eyebrows- very attentive to detail and confident with her work- couldn’t ask for a better experience!
I cannot speak more highly of Brie and the entire salon! I went for the first time today and have never felt so pampered at a hair salon in my entire life. She colored my hair exactly how I wanted and I cannot wait to go back!
Stumbled in after I couldn’t get in somewhere else. Needed to get my haircut for the new job I was starting the following day. I didn’t know what all was included with a cut at Neatbeat, but it ended up being the best haircut I’ve gotten. You get a neck massage, hand massage, hot face towel and it’s all included in…
Thank you Grace for getting me together. You are fantastic at what you do. I enjoyed my day, it was calm and relaxing. I always felt confident in what was happening. Thank you again. I look forward to seeing you again soon. Would recommend 5/5
I called in and asked if they could get me in today and within 20 minutes I was at the salon in a chair. I looked like a hot mess😅 Ashley did a wonderful job and was wonderful to talk too (even though I’m a very quiet person and probably didn’t say much lol). My hair feels so much better and looks amazing! Thanks…
As always Grave & all the girls were amazing! Love when it’s hair day because it’s like hanging out with a bunch of my girlfriends 💖💖there was a lady who helped grace today by doing my haircut & wax! I can not remember her name but she was fabulous as was lacy can’t wait for my next appointment 😁😁
I’m so happy with my hair. I had a bad experience with another salon, it wasn’t the color I wanted. So I was paired with Grace, she did a fantastic job! Grace was very nice and sweet. She got me to a color I was so happy with and I can’t wait until next time when we do this again. I do want to mention, these ladies…
This was my first time to Neatbeat and I will definitely be back! The salon is so cute and aesthetic. I had a cut and style from Bri and she was so welcoming and talked me through the whole process. She is very good at her art. I will recommend Neatbeat to friends!
First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.
Lacy is amazing!!! Not only do I love my outcome, but it was batter than expected. I had several layers of at home dye on my ends and red on the top half of my hair, but she made my hair evenly colored and made the red I wanted way more bright then I thought I could reach. She also made sure I was comfortable and…
What a nice salon! And Ashley was great! She did exactly what I wanted and needed! Loved her personality and so easy to talk to! The products used in my hair were great too! Need to know what she used! My color has taken on a new life😎
The staff and stylists are so friendly and knowledgeable! It’s just a happy place to be!
Unfortunately, I did not have a great experience either of the times I went to Neat Beat. The first time, my vivid balayage came out splotchy. When I insisted it be fixed while I was still there, they did it, but I ended up passed back and forth between 3 different stylists because my first didnt have time to…
Katie was incredible! She was very patient and gave me advice on how it would look depending on the cut. She made me feel comfortable to ask for changes.
Kaile was great, comfortable to talk to and gave me a wonderful cut/style that I desperately needed! The staff are the friendliest and really try to make you feel welcome while getting to know you, too. I left feeling very pampered! The picture is from the next day when I put a bunch of curls in it with a curling…
This experience was a real treat, definitely felt luxury. A good refresh for my mental health, and I left looking and feeling brand new.
I love my new cut! I feel so great and ready for the holidays. Thank you Gabby as always for knowing exactly what to do with my hair!
Lacey!!! Her talent is just awesome as her beauty. She did a haircut and it came-out just as I wished for. Thank you so much for your service. I could never think of any other place after visiting you. Your salon looks so professional yet have talented and beautiful stylists. Lacey spoke all the time with a…
Ashley did a great job and the environment was really relaxing.
Honest about realistic options for my hair. Feeling pampered and looking good! Thank you all!
Great atmosphere in the salon. Wonderful stylist who took her time to make sure I received the exact cut and color I wanted. You should definitely check out Lacy if you’re looking for a new colorist/stylist in the Jeffersontown area.
Lacy was amazing!! It’s like she read my mind on how I wanted my hair to look, and delivered results way beyond my expectations. Grace was lovely as well, they both made sure I got the best color and service for what I was wanting. I have definitely found my new salon and will recommend to anyone willing to listen! Thanks again Lacy and Grace!!!
Preston was wonderful to work with! She was engaging and kind and listened. I can't wait to come back and see her in 8 weeks! ❤️
If I could rate higher than a 5, I would in a heartbeat!!! This was by far the best experience I’ve ever had in a salon and after one visit, I know I won’t want to go anywhere else again. Morgan and Shy made me feel so comfortable and welcome and I couldn’t be any happier with this experience!!! Literally can’t wait to come back!
Amazing staff! Everyone was so nice with this being my first time. I will definitely be back and refer friends and family. My hair looks absolutely amazing and everyone was so supportive on me doing a fun color.
Danielle’s highlighted and low lighted my hair. She always knows just what my hair needs. She is my hair’s therapist. :-)
Such a wonderful experience for this mama that just needed a "spa day" to herself. I worry about money on the daily. And it was really hard for me to indulge in myself with my twin toddler girls and being in the thick of getting my DPT. Lacy made it worth 100% plus more. I felt so taking care of by the staff as soon…
My first visit was such a joy. Very kind and talented staff that really listen to what you are trying to accomplish. I look forward to their help in improving me.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 172 | $27–$53 |
| Hairstyling | 149 | $27–$66 |
| Shampoo & conditioning | 86 | $35–$136 |
| Balayage | 53 | $190–$426 |
| Hair glazing | 45 | — |
| Blowouts | 40 | $41–$109 |
| Hair coloring | 23 | $101–$214 |
| Hair extensions | 17 | $214–$426 |
