How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENeatbeat
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Neatbeat for 8 kinds of job.
Neatbeat for hairstyling
Clear ✕All 149 Google reviews tagged “Hairstyling” · showing 60
Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!
She went beyond my expectations. Wonderful experience from beginning to end. I will be back.
I felt like I was hanging out at my favorite person's place. Relaxed and chill. My expectations were blown out of the water. I LOVE MY HAIR!
A very warm welcoming environment. Has new owners so wasn't pushing sales at the end. The stylist Laella felt welcoming, friendly, and wanted to make sure that I left with hair that I loved. Anything I wanted changed she did and took advice on how I wanted things done. She is going to be great stylist and asset to Neatbeat Salon.
Service was amazing! Walked away completely satisfied. Highly recommend!
This was my first visit and Makayla was great! She took time to listen to my likes and dislikes about my hair, asked a lot of questions and together we came up with a game plan. My color is perfect and the cut too.
I just got a short bob cut by Makayla and I love it. She took the time to make sure it was cut exactly how I wanted it, the thickness, angles, length, etc. I love my new hair!
Great haircut in a relaxing environment.
Great experience every visit. My hair turns out the way I want it every time. I love Neatbeat and all the staff. Wonderful salon
Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!
Shampoo, cut and style
It was my first time at this salon. It is very welcoming and clean! Brie did an exceptional job on my haircut! She was professional and listened to my needs. The neck and arm massage was nice surprise! I loved the smell of the oils! I will definitely be going back!
Absolutely love Val’s personality, and she does AMAZING hair!
Brie did such an amazing job my hair turned out so good I could ask for a better person to have worked on my hair than her. Everyone also was so lovely, also brie made sure to make me feel comfortable and paid so much attention to the style I wanted . Thank you so much brie I hope to see again when it comes time for another hair cut.
My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!
This was the best salon experience I have ever had. From the neck massage in the beginning to the heated eye mask and hand/arm massage while the glaze was on my hair. It was amazing!!!! Jenny did such a great job!
Hannah was AMAZING. My entire experience was so great- the best experience I've ever had at a salon. Everyone was so kind. I've been having a really hard time with life recently, and this trip was just what I needed. Hannah helped give me the confidence boost I needed and I'm so thankful!
Lacy did an amazing job taking my hair! It's several inches shorter than it's been in a very long time. I'm so glad I know I can trust Lacy with my hair. I left feeling beautiful and confident. 100/10! 💚 My stylist!
This was a spur of the moment, fix the hot mess...HELP! kind of situation. The staff here is phenomenal. Warm, welcoming and, genuinely happy to help. The star of my experience in this lovely establishment is Carter. She took a previously hair salon traumatized mess and, turned her into a happy, relaxed person.…
Brie always does a wonderful job and she listens to what you want!! Love my girl!❤️
Lacy is my angel there .. at beatbeat I always find all what I need it’s my the one and only place.. huge thanks for lacy and all the team
Emily is such a heart of gold ! To be so new to the beauty industry she sure has remarkable talent. She is so inspiring to someone like me who wants to also be in the beauty industry. I have truly found my stylist for the rest of my life🩷
Exceeds expectations! Preston goes above and beyond and everyone makes me feel special!
NeatBeat is a great place if you want a relaxing experience and professional hair artists. My hair always looks great.. color, cut and style. Keratin treatments are excellent as well. I highly recommend NeatBeat!
Best haircut I have ever had-I love it. The service was amazing. I loved the warm weighted eye mask.
Cassie is always upbeat and so friendly. She listens to me and knows my hair well, so I completely trust her to work her magic. Thank you!!!
Grace is always so sweet! She does the best with the color and cut! Everyone is so kind, no complaints on my end!
Grace, Ashley and Shy were all there today! I love the teamwork at NeatBeat- they all help each other and work for the best outcome for customers. These ladies are my people! ❤️
Ashley did exactly what I was hoping for!
I love the calm relaxing but also fun environment! Lacy is the absolute best hairstylist I’ve ever had, she is so sweet and knows what she’s doing! I feel like a million bucks every time I walk out the salon.
I went for the first time last week and have never felt so pampered at a hair salon in my entire life. I didn’t know what all was included with a cut with the Neatbeat experience; you get a neck massage, hand massage, and a hot eye mask. My stylist Grace gave me exactly what I asked for in cut and style, her…
Preston is wonderful! Excellent! She always does a great job of listening to my ideas, thoughts and wishes. Then we come up with a plan, and she executes it beautifully!
Grace did an amazing job with my hair and eyebrows- very attentive to detail and confident with her work- couldn’t ask for a better experience!
Grace is a literal hair magician!! Thank you for making this mama feel beautiful again!!! ❤️
I’m so happy with my hair. I had a bad experience with another salon, it wasn’t the color I wanted. So I was paired with Grace, she did a fantastic job! Grace was very nice and sweet. She got me to a color I was so happy with and I can’t wait until next time when we do this again. I do want to mention, these ladies…
This was my first time to Neatbeat and I will definitely be back! The salon is so cute and aesthetic. I had a cut and style from Bri and she was so welcoming and talked me through the whole process. She is very good at her art. I will recommend Neatbeat to friends!
brie always does an amazing job and i always really enjoy chatting with her during my appointments! and everyone else is always so friendly, welcoming, and helpful! :) thanks neatbeat brigade!
First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.
Brie was awesome!
Great experience. Color came out awesome. Grace was a gem. Thank you
Katie is the best! My wedding is Saturday and she brought my hair dreams to life! So in love with my hair and so ready for my big day! Thank you soooo much!
This experience was a real treat, definitely felt luxury. A good refresh for my mental health, and I left looking and feeling brand new.
Lacey!!! Her talent is just awesome as her beauty. She did a haircut and it came-out just as I wished for. Thank you so much for your service. I could never think of any other place after visiting you. Your salon looks so professional yet have talented and beautiful stylists. Lacey spoke all the time with a…
Great atmosphere in the salon. Wonderful stylist who took her time to make sure I received the exact cut and color I wanted. You should definitely check out Lacy if you’re looking for a new colorist/stylist in the Jeffersontown area.
Amazing staff! Everyone was so nice with this being my first time. I will definitely be back and refer friends and family. My hair looks absolutely amazing and everyone was so supportive on me doing a fun color.
The staff was very welcoming and accommodating. I enjoyed my experience there. The prices for services were reasonable also.
Such a wonderful experience for this mama that just needed a "spa day" to herself. I worry about money on the daily. And it was really hard for me to indulge in myself with my twin toddler girls and being in the thick of getting my DPT. Lacy made it worth 100% plus more. I felt so taking care of by the staff as soon…
Booked appointments for me and my wife at the same time and what an awesome experience! From the personal touches to the personalities, it was an amazing atmosphere with some serious talent. Maeve and Grace were both so professional and we couldn’t be happier with our hair! Thank you all so much!
PRESTON took fantastic care of me!!! And, SHY did a great job in getting me a last minute appointment before my niece’s wedding. I was so thankful that Preston was able to see me on such short notice. I truly felt pampered and enjoyed our conversation very much! What a Phenomenal Experience!!
This salon and my stylist were incredible. The service was impeccable and my style/cut was so much more than I imagined. Changed my confidence to 💯 ❤️. Thank you
Staff is always so friendly and welcoming! Bri does a great job with my hair. I always get tons of compliments after I’ve been in to see her.
I had an amazing time at Neatbeat. Everyone is super sweet and friendly. I had an amazing color and cut. I’m so happy with how my hair turned out! Love it! ☺️💕
The service was absolutely amazing! Can’t wait for my next appointment!
I love working with Preston on how to style my hair. She gives me the perfect cut and style, always listens to my suggestions and makes a visit fun! Linda Johnson
Lacey always leaves my hair feeling shiny, soft, and gives me great recommendations and suggestions for taking care of my hair. I always feel relaxed and she’s so nice to talk with!
Everyone here is great! Danielle Martin rocks with thin curlier than curly wild hair! It's all about the customer here!
Preston was a delight to meet and work with on my first visit to the salon. I felt very pampered and really loved how she listened to me about my hair. I will definitely be returning and looking forward to it for sure!!
I absolutely loved my first experience with Neatbeat! Such a cute and unique salon and everyone is so sweet. I hadn’t had my hair colored in over a year and I was very nervous. I chose Neatbeat because of the reviews I read online and they didn’t disappoint. Kayla talked me through the entire process. We didn’t…
Neatbeat exceeded my expectations! Greeted immediately upon arriving and had a positive experience from start to finish. Hands down the best experience I’ve had at a hair salon. Kayla cut and styled my hair and I’m super happy with the results. Recommend and will be coming back!
BRIE IS AMAZING. AND SO I THE SALON, I FOUND A HOME SALON THAT WILL GET PLEANTY OF REFERRALS. I NEEDED A STYLE FOR MY SHORT HAIR AND THE RECEPTIONIST SAID BRIE WAS GREAT WITH SHORT STYLE CUTS. AND SHE WAS TOTALLY RIGHT.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 172 | $27–$53 |
| Hairstyling | 149 | $27–$66 |
| Shampoo & conditioning | 86 | $35–$136 |
| Balayage | 53 | $190–$426 |
| Hair glazing | 45 | — |
| Blowouts | 40 | $41–$109 |
| Hair coloring | 23 | $101–$214 |
| Hair extensions | 17 | $214–$426 |
