How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENeatbeat
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Neatbeat for 8 kinds of job.
Neatbeat for massage
Clear ✕All 13 Google reviews tagged “Massage”
Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!
Emily is such a heart of gold ! To be so new to the beauty industry she sure has remarkable talent. She is so inspiring to someone like me who wants to also be in the beauty industry. I have truly found my stylist for the rest of my life🩷
I loved how nice everyone is!! Every single one of them is really nice!! This is without a doubt the best customer service I’ve had! I highly recommend them.
Wonderful 1st experience. I will be telling all my friends and coworkers about this salon. Extremely friendly. Gorgeous inside. The whole experience exceeded my expectations!! Can't wait to come back!! Ashley was awesome!!
I cannot speak more highly of Brie and the entire salon! I went for the first time today and have never felt so pampered at a hair salon in my entire life. She colored my hair exactly how I wanted and I cannot wait to go back!
First time getting my hair done in a year. My hair is amazing and the services provided by the salon are above all. Loved the extras and the option to add other services while getting my hair done! Already rebooked before I left, and I will be returning in the future.
This experience was a real treat, definitely felt luxury. A good refresh for my mental health, and I left looking and feeling brand new.
Honest about realistic options for my hair. Feeling pampered and looking good! Thank you all!
Great atmosphere in the salon. Wonderful stylist who took her time to make sure I received the exact cut and color I wanted. You should definitely check out Lacy if you’re looking for a new colorist/stylist in the Jeffersontown area.
If I could rate higher than a 5, I would in a heartbeat!!! This was by far the best experience I’ve ever had in a salon and after one visit, I know I won’t want to go anywhere else again. Morgan and Shy made me feel so comfortable and welcome and I couldn’t be any happier with this experience!!! Literally can’t wait to come back!
Amazing staff! Everyone was so nice with this being my first time. I will definitely be back and refer friends and family. My hair looks absolutely amazing and everyone was so supportive on me doing a fun color.
PRESTON took fantastic care of me!!! And, SHY did a great job in getting me a last minute appointment before my niece’s wedding. I was so thankful that Preston was able to see me on such short notice. I truly felt pampered and enjoyed our conversation very much! What a Phenomenal Experience!!
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 172 | $27–$53 |
| Hairstyling | 149 | $27–$66 |
| Shampoo & conditioning | 86 | $35–$136 |
| Balayage | 53 | $190–$426 |
| Hair glazing | 45 | — |
| Blowouts | 40 | $41–$109 |
| Hair coloring | 23 | $101–$214 |
| Hair extensions | 17 | $214–$426 |
