How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%67+4.7Craft & service penalty96−0.4Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENeatbeat
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 905 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Neatbeat for 8 kinds of job.
Neatbeat for shampoo & conditioning
Clear ✕All 86 Google reviews tagged “Shampoo & conditioning” · showing 40
I really am impressed with how caring Aynslee was in making sure I was comfortable with the a whole new style for me. She gave great attention to details and executed them well to do an exceptional job😊 Such a sweet and professional stylist.
I picked Neatbeat just by reviews…had never been there and didn’t know any stylists. I needed a haircut fix and LAYLA was AMAZING. She gave me a great haircut…exactly what I wanted! She was an absolute professional and super kind! I will be back 💇♀️❤️
Outstanding service and fully met my expectations!! Listened to my wants. Offered feedback- and delivered exactly what I asked for!
She went beyond my expectations. Wonderful experience from beginning to end. I will be back.
I felt like I was hanging out at my favorite person's place. Relaxed and chill. My expectations were blown out of the water. I LOVE MY HAIR!
A very warm welcoming environment. Has new owners so wasn't pushing sales at the end. The stylist Laella felt welcoming, friendly, and wanted to make sure that I left with hair that I loved. Anything I wanted changed she did and took advice on how I wanted things done. She is going to be great stylist and asset to Neatbeat Salon.
Service was amazing! Walked away completely satisfied. Highly recommend!
Aynslee was so sweet and professional! She took the time to explain everything she was doing and gave me different options so I felt comfortable with every decision. She was easy to talk to, made the whole experience enjoyable, and I never felt rushed. I'm very happy with the results and will definitely be back. Highly recommend!
This was my first visit and Makayla was great! She took time to listen to my likes and dislikes about my hair, asked a lot of questions and together we came up with a game plan. My color is perfect and the cut too.
I just got a short bob cut by Makayla and I love it. She took the time to make sure it was cut exactly how I wanted it, the thickness, angles, length, etc. I love my new hair!
I love the pampering I get with my hair appointments. So relaxing.
Great haircut in a relaxing environment.
Great experience every visit. My hair turns out the way I want it every time. I love Neatbeat and all the staff. Wonderful salon
Zoe and Danielle were both amazing. They took the time to learn about my hair and my preferences. She recommended products that made my hair look and feel so much better. The color is perfect. I love the environment, energy, and pampering I received! Thank you all!
Shampoo, cut and style
Love Neatbeat! This salon makes you feel so special from the moment you walk in. I loved my hair so much but when she gave me a shampoo? LEGENDARY. You can really tell their stylists want you to not only look great but to really relax while you're there. 10/10 recommend!
As always, Lacy (and Zoe) ensured I was pampered during my visit. My cut and color were exactly what I envisioned.
It was my first time at this salon. It is very welcoming and clean! Brie did an exceptional job on my haircut! She was professional and listened to my needs. The neck and arm massage was nice surprise! I loved the smell of the oils! I will definitely be going back!
I have seen Valerie for the better part of a decade now for highlights and lowlights in my long blonde hair, and she always does superb color and blending. She listens, is always responsive, and works to help me maintain the natural blonde of my youth! I love Valerie …she’s an excellent colorist, a great lady, and…
Lacey goes above and beyond to make her guests feel over the top. I often am told I am easy going with my hair and asks, but that didn’t stop Lacey from loving on me for my first appointment postpartum. She is so kind and thoughtful and the extra touch and her ability to please is what has lead me to recommend…
What a great experience! I'm so happy with my haircut and color. Thank you so much for helping me on my comeback journey....
Excellent & professional hair highlighed
My first time at the salon and I was not disappointed! Of course I love Sarah, have been going to her for about 12 -13 years. Everyone else I met though, extremely nice and so so welcoming! Em was great and very helpful in making my future appointments!!
As always, Carter’s amazing skills produced excellent results!
Carter was phenomenal! Helped me pick out the perfect cut and style for my hair type. ❤️
This was the best salon experience I have ever had. From the neck massage in the beginning to the heated eye mask and hand/arm massage while the glaze was on my hair. It was amazing!!!! Jenny did such a great job!
Been here many times and have never had a bad experience. Hanna was wonderful and did a great job with my hair. She was very friendly and easy to talk to during my hair cut even though I'm awkward as hell. Thanks, Hanna 😀
Sarah J is the best colorist in louisville, so glad she’s made Neatbeat her home
Lacy was great, and the services were wonderful. The prices were higher than expected (and unfortunately, a bit more than I could regularly afford) but understandably so with the level of expertise, services offered, and care taken. My nit-picky daughter could not have been happier - I think she took about 150 selfies yesterday! 😁
Val is amazing as always, I have never had a problem with her doing my hair. She's a master at what she does. I love her and I love the new salon that she's working at. It's so chill.
Hannah was AMAZING. My entire experience was so great- the best experience I've ever had at a salon. Everyone was so kind. I've been having a really hard time with life recently, and this trip was just what I needed. Hannah helped give me the confidence boost I needed and I'm so thankful!
My experience was excellent!! I love Val!! I’ve known her for many years and I totally trust her with my hair and value what she thinks. Gabi B.
Relaxing atmosphere. Hannah eased my mind when it came to me getting a haircut she took her time with me & was easy to talk to. Love how my hair came out, everyone was so friendly :)
I had a great experience at Neatbeat! Hanna was my hair stylist and she did an amazing job! I was really nervous because I got bangs and have never gotten them before but I absolutely loved how they turned out! I showed her some inspo pictures and she gave her input about what would look good with my face/hair type…
This was my first time going to Neatbeat and this is now my new hair salon that I’ll be going to until I die. Carter was AMAZING!! I explained to her the look I wanted for my cut and she crushed it the first try. Service was 10 out of 10 and the complimentary drinks and massages were the cherry on top. I can’t wait to go again!!
My hair is very difficult to deal with, and i definitely had a weird request. Met and exceeded my expectations. I’ll absolutely be back. Thank you!
This is an amazing and welcoming space. The experience was well worth it and I got a great haircut.
She listened and give me amazing advice on how to treat my hair and told me what my hair needed. And give me great experience to better do my hair. Love the outcome of my hair and it feels great. Thank you Hanna
Jenni had such a great personality, she was super warm and welcoming and did a fantastic job on my hair when i went in with an indecisive decision on what to do!
I am new to this salon and was very pleased with my stylist Emily, the cut and style she provided is amazing. Thanks, Melissa
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 172 | $27–$53 |
| Hairstyling | 149 | $27–$66 |
| Shampoo & conditioning | 86 | $35–$136 |
| Balayage | 53 | $190–$426 |
| Hair glazing | 45 | — |
| Blowouts | 40 | $41–$109 |
| Hair coloring | 23 | $101–$214 |
| Hair extensions | 17 | $214–$426 |
