Window cleaning service · Rio Rancho, NM · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Craft & service penalty97−0.3Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 157 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★23 Google reviews · 13 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Neds Window Cleaning in Rio Rancho, NM, consistently praise the punctuality, efficiency, and professional demeanor of the staff. Customers frequently highlight reasonable pricing and thorough work on residential and commercial windows, including solar panels and hard-to-reach areas. The service is noted for its reliability and ability to accommodate short-notice requests, with no recurring criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
Reviews on this page: 23 Google reviews (20 with written comments, 1 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: November 18, 2023.
Service: Window Cleaner serving Rio Rancho, New Mexico.
Data from Google, last updated November 1, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: craft & service.
Neds Window CleaningWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neds Window Cleaning: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neds Window Cleaning: 98/100 on this factor. Category median: 97.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neds Window Cleaning: 97/100 on this factor. Category median: 99.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
5.0of 5
5 stars23100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 20 written reviews
98%praise
Praise4198%
Complaints12%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude921%
Speed & response921%
Quality & results717%
Price & value717%
Would recommend614%
Honesty & trust410%
What customers talk about
We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Not only is he prompt, professional, a perfectionist…he is just a super nice guy!”
“Add to that the efficiency of Ned and his employees (they are fast!”
“When I needed a professional cleaning service for my home, Ned came to my rescue and did an outstanding job on short notice.”
“) and the very fair and reasonable fee structure, and you have a winning business.”
“I have been using Neds window cleaning for the past two years and highly recommend him to my readers.”
“We have used Ned for several years and he is always consistent and dependable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Neds Window Cleaning for 1 kind of job. Pick one to see what they paid and said.
JJon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Ned’s Window Cleaning is the best!! Ned has been cleaning our windows, and we have recommended him to countless friends and clients for years. He is the salt of the earth kind of guy. He’s busting out a great living in a world that doesn’t appreciate old fashioned hard work and perseverance anymore. You would be…
JJeanneLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Need a window cleaner you will wonder what you did before he came along? Ned is your guy! I have known Ned for 16+ years now. Not only is he prompt, professional, a perfectionist…he is just a super nice guy! We are in the real estate industry and we refer our clients, friends and family his way. He is the best! We highly recommend him.
KKohl4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Ned's Window Cleaning is by far the best window cleaners in Rio Rancho and Albuquerque, we appreciate all they do!
TTiffanyLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
When I needed a professional cleaning service for my home, Ned came to my rescue and did an outstanding job on short notice. His work was exceptional, and I was more than satisfied with the outcome. Looking back, I wish I had hired him sooner. On top of that, the pricing was very reasonable.
DDelLocal Guide · 49 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Ned does the most fantastic job cleaning windows! He cleans the windows where I work! They couldn't be cleaned better!
SSaliLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We’ve used Ned’s twice now, and both times we have been very pleased. The quality of the work is beyond expectations. Excellent! Add to that the efficiency of Ned and his employees (they are fast!) and the very fair and reasonable fee structure, and you have a winning business. My husband and I highly recommend this company.
Ned’s Window Cleaning is the best!! Ned has been cleaning our windows, and we have recommended him to countless friends and clients for years. He is the salt of the earth kind of guy. He’s busting out a great living in a world that doesn’t appreciate old fashioned hard work and perseverance anymore. You would be blessed to have him. He is courteous, timely and professional.
J
Jeanne SchnoorLocal Guide · 19 reviewsiTotal number of Google reviews Jeanne has written across all businesses on Google Maps, not just this one.
Need a window cleaner you will wonder what you did before he came along? Ned is your guy! I have known Ned for 16+ years now. Not only is he prompt, professional, a perfectionist…he is just a super nice guy! We are in the real estate industry and we refer our clients, friends and family his way. He is the best! We highly recommend him.
K
Kohl Merling4 reviewsiTotal number of Google reviews Kohl has written across all businesses on Google Maps, not just this one.
When I needed a professional cleaning service for my home, Ned came to my rescue and did an outstanding job on short notice. His work was exceptional, and I was more than satisfied with the outcome. Looking back, I wish I had hired him sooner. On top of that, the pricing was very reasonable.
D
Del Jean Murray-DickensLocal Guide · 49 reviewsiTotal number of Google reviews Del has written across all businesses on Google Maps, not just this one.
We’ve used Ned’s twice now, and both times we have been very pleased. The quality of the work is beyond expectations. Excellent! Add to that the efficiency of Ned and his employees (they are fast!) and the very fair and reasonable fee structure, and you have a winning business. My husband and I highly recommend this company.
G
Geneva Gilbreath4 reviewsiTotal number of Google reviews Geneva has written across all businesses on Google Maps, not just this one.
Ned did a fantastic job!! I am moving out of my house and putting it up for rent. He was able to add me into his schedule and did an amazing job. I wish I would have done sooner. Fair pricing!
A
Ashley PulisLocal Guide · 24 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Ned's Window Cleaning cleans my place of business and I just recently had them do the windows at my house. Wow! I can't believe how great they look. They were efficient and did a beautiful job. Thank you!
J
Jonathan D11 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
I had Ned clean out all the eighteen windows in my home as I was putting my home on sale. He was quick to respond, showed up on time and what a difference it made! He even cleaned the clerestory windows high up without my asking. My windows are sparkling clean and the house went from looking tired and old to almost brand new! His prices were very reasonable and I can't recommend him highly enough!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
