Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%25+1.8Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORENeighborhood Locksmith SF - Locksmith South San Francisco
Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 355 Google reviews
Report card
Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neighborhood Locksmith SF - Locksmith South San Francisco is better than 85% of locksmiths.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neighborhood Locksmith SF - Locksmith South San Francisco is better than 82% of locksmiths.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neighborhood Locksmith SF - Locksmith South San Francisco is better than 100% of locksmiths.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neighborhood Locksmith SF - Locksmith South San Francisco is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neighborhood Locksmith SF - Locksmith South San Francisco is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Neighborhood Locksmith SF - Locksmith South San Francisco is better than 25% of locksmiths.D
25
Reviews for your job
Customers hired Neighborhood Locksmith SF - Locksmith South San Francisco for 5 kinds of job.
Neighborhood Locksmith SF - Locksmith South San Francisco for car lockouts
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$132
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 2 Google reviews tagged “Car lockouts”
TriparadoxLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★
I had to call them as I was locked out of my '06 Corolla. My experience with them had been very sour at the beginning mostly due to communication issue with their dispatch center. The phone number listed will connect you to an agent. The agent will dispatch you a technician (in house or contractor). As such, your…
Paid $160–180Reasonable priceCar lockouts
Alejandro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Daniel did awesome job
Great priceCar lockouts
Price
$282+87% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 55%Reasonable 45%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Building lockouts | 8 | $96–$173 |
| Lock rekeying | 4 | $114–$282 |
| Car digital & remote key reprogramming | 3 | $111–$272 |
| Car lockouts | 2 | $81–$132 |
| Safe lock install, open & repair | 2 | $81–$282 |
