Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%98+14.7Craft & service 20%2+0.4Value 10%60+6Momentum 8%95+7.6Track record 7%91+6.4Accountability 5%2+0.1Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORENeighborly Pest Control
San Juan Capistrano, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.9★ from 503 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Neighborly Pest Control is better than 81% of bed bug exterminators.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Neighborly Pest Control is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Neighborly Pest Control is better than 2% of bed bug exterminators.F
2
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Neighborly Pest Control is better than 60% of bed bug exterminators.B
60
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Neighborly Pest Control is better than 95% of bed bug exterminators.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Neighborly Pest Control is better than 91% of bed bug exterminators.A
91
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Neighborly Pest Control is better than 2% of bed bug exterminators.F
2
Reviews for your job
Customers hired Neighborly Pest Control for 8 kinds of job.
Neighborly Pest Control for bat extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Bat extermination”
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Bat extermination+ Responsiveness+ Punctuality+ Quality
Price
$99+3% vs typical bed bug exterminators
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 43%Reasonable 50%Overpriced 1%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 56 | $48–$189 |
| Bug & insect extermination | 51 | $63–$126 |
| Spider extermination | 49 | $85–$152 |
| Rodent extermination | 28 | $60–$323 |
| Cockroach extermination | 24 | $58–$188 |
| Termite extermination | 17 | $70–$292 |
| Flea & mite extermination | 16 | $79–$255 |
| Termite inspection | 13 | $128–$371 |
