Analyzing 5,526,7515.5M ReviewsFor 15,03415K Experts

Experts Reviews · Company report
Neighborly Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%98+14.7Craft & service 20%2+0.4Value 10%60+6Momentum 8%95+7.6Track record 7%91+6.4Accountability 5%2+0.1Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

Neighborly Pest Control

San Juan Capistrano, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 29 bed bug exterminators · 4.9★ from 503 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and momentum; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Neighborly Pest Control is better than 81% of bed bug exterminators.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Neighborly Pest Control is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Neighborly Pest Control is better than 2% of bed bug exterminators.F
2
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Neighborly Pest Control is better than 60% of bed bug exterminators.B
60
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Neighborly Pest Control is better than 95% of bed bug exterminators.A
95
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Neighborly Pest Control is better than 91% of bed bug exterminators.A
91
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Neighborly Pest Control is better than 2% of bed bug exterminators.F
2

Reviews for your job

Customers hired Neighborly Pest Control for 8 kinds of job.

Neighborly Pest Control for nuisance animals

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100

All 2 Google reviews tagged “Nuisance animals”

Helen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John’s great, super nice and friendly. Been using neighborly pest control for years in Irvine. I love their service

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Wren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I work for a property in Costa Mesa, and I’ve been here since last Fall. Seth from Neighborly Pest Control has been a blessing! He’s always so helpful, positive, and thorough in his work. So grateful we have a vendor we can depend on thanks to Seth!!!

Hornet & wasp exterminationFlea & mite exterminationCockroach extermination

Price

$99+3% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 50%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Ant extermination56$48–$189
Bug & insect extermination51$63–$126
Spider extermination49$85–$152
Rodent extermination28$60–$323
Cockroach extermination24$58–$188
Termite extermination17$70–$292
Flea & mite extermination16$79–$255
Termite inspection13$128–$371

Compare with

Preventive Pest Control logoPreventive Pest ControlExperts Score 69San Juan Capistrano · 4.96★HomeShield Pest Control logoHomeShield Pest ControlExperts Score 63San Juan Capistrano · 4.96★CURA Termite & Pest Control Laguna Niguel logoCURA Termite & Pest Control Laguna NiguelExperts Score 56San Juan Capistrano · 4.91★