Real estate agent · Glens Falls, NY · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 180 real estate agentsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★33 Google reviews · 8 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Neil Jordon Real Estate 5/5 based on 33 reviews, noting the owner responds to all feedback. Clients frequently cite punctual communication, local market knowledge, and assistance with inspections and paperwork during home purchases and sales. Many describe the agent as patient and supportive when navigating complex transactions or tight deadlines, often highlighting his willingness to handle various tasks beyond standard showings.
Google rating: 5.0 out of 5 from 33 reviews (100% five-star).
Reviews on this page: 33 Google reviews (30 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 22, 2026.
Service: Real Estate Agent serving Glens Falls, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other real estate agents
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Neil Jordon Real EstateReal Estate Agents median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neil Jordon Real Estate: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neil Jordon Real Estate: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neil Jordon Real Estate: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
33 Google reviews we collected
5.0of 5
5 stars33100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
100%praise
Praise39100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response1026%
Staff & attitude923%
Would recommend821%
Quality & results410%
Communication410%
Price & value38%
Honesty & trust13%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Neil was very professional, friendly, prompt and helpful through my sale of property!”
“Neil was very knowledgeable and helpful throughout the homebuying process!”
“Neil was amazing with the sale of my first home in Queensbury, highly recommend working with him, and look forward to doing business with him in the future!”
“Neil's attention to detail in his photographs is incredible and really helped achieve viewings of our home.”
“He was very knowledgeable and walked us through the process and made it very easy.”
“He helped us sell a piece of property in the Adirondack Park for a good price, and much faster than we expected.”
“He is very honest professional and hard working man.”
People customers mention
Queensbury3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Randy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Neil was very knowledgeable and helpful throughout the homebuying process! If I ever do purchase another home I would use Neil!
Fred1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bought our first home in Hudson falls NY . Neil guided us through the process . He went above and beyond to get it done . He doesn’t just show houses or write contracts , this guy does it all. So very grateful to him for all he did to get us to the closing table . This was a very long and difficult process but Neil…
Charlotte9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Neil was very professional, friendly, prompt and helpful through my sale of property! Would definitely recommend.
Tara5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
If you're looking for a real estate agent in upstate NY, Neil is the best! He helped us sell a piece of property in the Adirondack Park for a good price, and much faster than we expected. He was so great that when we needed to sell a home in Queensbury this year, we called immediately. Neil came right over and gave…
WilliamLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Neil was amazing with the sale of my first home in Queensbury, highly recommend working with him, and look forward to doing business with him in the future!
Erin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Neil was very efficient and a great listener when it came to what we were looking for…we appreciated his knowledge of the area and we would highly recommend Neil!
Bought our first home in Hudson falls NY . Neil guided us through the process . He went above and beyond to get it done . He doesn’t just show houses or write contracts , this guy does it all. So very grateful to him for all he did to get us to the closing table . This was a very long and difficult process but Neil never gave up . He gave us the strength to keep going even when we thought we couldn’t . My wife and I couldn’t be more grateful to him than we are. This guy is head and shoulders above the rest. If you’re looking for a dedicated professional to help with a buying or selling process, we couldn’t recommend anyone better than Neil. Thanks again big guy for everything . You are truly the best!
Response from the owner · a month ago
Thank you Fred, I really appreciate it! This transaction was tricky at times but we stayed on track and got to the end. You are now a Home Owner!!! I hope you are happy with your Duplex in Hudson Falls NY.
Charlotte Staats9 reviewsiTotal number of Google reviews Charlotte has written across all businesses on Google Maps, not just this one.
If you're looking for a real estate agent in upstate NY, Neil is the best! He helped us sell a piece of property in the Adirondack Park for a good price, and much faster than we expected. He was so great that when we needed to sell a home in Queensbury this year, we called immediately. Neil came right over and gave us great insight into the current market and, ultimately, helped us sell that property super quickly, and at a great price. We couldn't be happier with Neil. He's a great agent, super helpful, and all around good guy. If you need an agent in the area, definitely give him a call!
Response from the owner · 2 months ago
Tara, Thank you so much, I really enjoy working with you and Ryan. We worked together to get your land listed and sold in Indian Lake NY, and then your home in Queensbury NY sold so fast that we didn’t even need to do an open house 🙂, Thank you for the business, I appreciate you!
William FranksonLocal Guide · 25 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Neil was amazing with the sale of my first home in Queensbury, highly recommend working with him, and look forward to doing business with him in the future!
Response from the owner · 2 months ago
Thank you Will, I appreciate your business! I’m happy that I was able to help you with the purchase of your first home in Queensbury NY.
Erin O'Sullivan2 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Neil was very efficient and a great listener when it came to what we were looking for…we appreciated his knowledge of the area and we would highly recommend Neil!
Response from the owner · 2 months ago
Thank you Erin, You and JC were great to work with. I’m so glad that I could help you with the purchase of your beautiful vacation home in Edinburg NY. I appreciate you!
Richard2 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Neil is an amazing, knowledgeable agent. He even helped me load my vehicle with some bulky items when no one was available! Neil's attention to detail in his photographs is incredible and really helped achieve viewings of our home. Oh yeah...he's also very nice!
Ease of reaching staff: Very easy
Response from the owner · 2 months ago
Thank you Richard, I appreciate that you trusted me to sell your beautiful Condo in Glens Falls NY. It was one of my favorite houses to sell!
Alexander Zarr1 reviewiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Neil was extremely helpful in finding the right house for me. He went above and beyond when it came to purchasing my first home and provided exceptional service. He was on top of everything when it came to doing inspections and signing paperwork for the house and even kept in touch to ensure that I was happy with my purchase. I’d recommend Neil to anyone looking to purchase real estate in the north country.
Response from the owner · 2 months ago
Thank you Alexander, I appreciate you! I’m glad you’re happy with your first house in Indian Lake NY.
Adam Fitzpatrick4 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.