How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty84−1.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORENelson Carpet Cleaning
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #154Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 633 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Nelson Carpet Cleaning for 5 kinds of job.
Nelson Carpet Cleaning for area rug cleaning
Clear ✕All 55 Google reviews tagged “Area rug cleaning” · showing 20
Great service as always! Doug is easy to work with!
The communication prior to arrival was very good as well as on the day of arrival. He got out some stains I thought were set and did a good job of lightening others on some older carpets. The 'newer' carpet looks almost brand new. The extra cleaning of high traffic areas was well worth it.
Doug Nelson carpet cleaning is a real life success story. He started a few years ago with just himself. Now he has a full staff and several vans. He's been cleaning my carpets from day one. He still does a lot of the work himself. I highly recommend him. You won't be disapointed!! Give him a call!
The best we’ve ever used for carpet cleaning - period! And I’m comparing this company to those we’ve used in Chicago and Naples, FL. He really cares about doing a good job - hard to find people that serious about their profession. Kudos and thank you!
The owner, Doug Nelson, was very helpful with giving and suggesting cleaning options. He cleaned large Persian style carpets in the home and well as wall-to-wall. He covered the outside door with zippered heavy plastic, so he could go in and out and minimize insects and pollen entering the house. He was efficient and the cost was very reasonable.
Doug Nelson is a professional in every way!
The absolute best! Doug is extremely professional, thorough, and knowledgeable. He and his team go above and beyond to ensure you are pleased with their services. HIGHLY recommend!!
Fabulous and timely service. Great communication. We definitely being using again
The scheduling and follow-up communication regarding the appointment was exceptional. The technician (Doug) was very informative, explaining all aspects of the condition of my rug and what he was going to do to not only clean it, but to make it look as good as possible, The finished product was excellent.
We have used Nelson Carpet Cleaners for several years now, and Mr. Nelson’s work is always excellent. He is punctual, professional, and extremely thorough—our carpets and rugs are spotless every time. I especially appreciate that he sends a yearly reminder, which makes it so easy to stay on schedule. Highly recommend!
Mr. Nelson went above and beyond the expectations regarding cleaning and area rug. We also had him clean our bathroom grout and added a sealer all at a great price.
Stairs and Bonus Room carpet cleaned. This is the third time we have used Nelson Carpet Cleaning. They are prompt, efficient, reasonably priced. We will definitely use them again.
We had them come to clean two area rugs and our kitchen floor. They did a fantastic job! The kitchen floor was unsealed tile. It looks brand new and they sealed it which should help keep it cleaner longer. The rugs look great as well, all the stains are gone. We are dry happy with the services provided!
Doug was great! He has great attention to detail!
My area rugs look like great! Doug did a great job!
as always Doug is very professional and does a great job. you wont be disappointed.
on time and reasonably priced, did a good job! Thank you , Doug.
This company did an amazing job! The attention to detail was superb and they were very careful to take their time and do it right. I have had carpets cleaned before but I can honestly say this company impressed me and I plan to use them again in the future! UPDATE: we’ve been using these guys for a few years now…
From the first call to the handshake at the delivery, Nelson's is the obvious choice for me with other carpets and upholstery in our home. Everything was done so professionally. I was informed what services were available and what I might need. I decided on pick-up and service at their office. Pick-up and…
Nelson Carpet Cleaning is ALWAYS on time, courteous and efficient! This time during a very busy time, we took advantage of their new on-site area rug cleaning service. Our area rug was picked up from our home; examined carefully; and then, an estimate was provided with details regarding stains, cleaning, and…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 124 | $176–$377 |
| General carpet cleaning | 120 | $164–$340 |
| Upholstery cleaning | 72 | $189–$384 |
| Pet stain & odor removal | 66 | $158–$384 |
| Area rug cleaning | 55 | $183–$453 |
