How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty84−1.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORENelson Carpet Cleaning
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #154Position by Experts Score among all companies we track in this category. of 294 carpet cleaning · 4.9★ from 633 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Nelson Carpet Cleaning for 5 kinds of job.
Nelson Carpet Cleaning for carpet steam cleaning
Clear ✕All 125 Google reviews tagged “Carpet steam cleaning” · showing 20
I’ve been using Nelson Carpet Cleaning for 3 years now and there’s a reason (actually several…). Quality work. Good prices. Doug is super nice and clearly cares about his work - it is his business after all! I recommend without hesitation. #SupportSmallBusiness.
Nelson carpet cleaning did an excellent job. I had them clean my upholstery and steam clean my ceramic tile floor. They did a great job with both. Doug is very nice and knowledgeable.
Great service as always! Doug is easy to work with!
The communication prior to arrival was very good as well as on the day of arrival. He got out some stains I thought were set and did a good job of lightening others on some older carpets. The 'newer' carpet looks almost brand new. The extra cleaning of high traffic areas was well worth it.
Excellent service as always. I highly recommend!
As usual, Nelson Carpet Cleaning Company did an excellent job cleaning my carpets. All stains were removed. They look so good that now, I just hate to walk on them and leave foot prints.
This is the second time bleach or some cleaning products have been spilled on our carpet. Nelson Carpet Cleaning did a remarkable job matching the carpet both times. I highly recommend them.
Nelson Carpet Cleaning does excellent work and will always return if anything needs further care. Highly recommend Nelson Carpet Cleaning
We have used Nelson many times! It’s always an above expectations experience! Doug is thorough, honest and friendly. The results are amazing. Would always recommend his services! This time we also used him to clean tile grout and we are very impressed!
Nelson was very responsive and did a great job with our commercial carpet cleaning service. Would highly recommend this company for you cleaning needs. GM Dana Safety Supply, Memphis TN
Doug Nelson carpet cleaning is a real life success story. He started a few years ago with just himself. Now he has a full staff and several vans. He's been cleaning my carpets from day one. He still does a lot of the work himself. I highly recommend him. You won't be disapointed!! Give him a call!
Very efficient and pays attention to details. Very satisfied with the work that was done.
Great customer service and very professional in their work .zI would definitely recommend Nelson carpet cleaning. Give Doug a call!
Fair estimate, good communication, prompt and professional service! I will be using them again!
Doug Nelson is amazing! He’s kind, hard-working, well priced and punctual! I’ve used him for over a decade and he’s been amazing across the board.
Doug and his team are great! This is my first time using them, and I had 2 projects for them. The first, was an apartment I recently just repainted and cleaned. They came to apartment complex I own, on time, to do the rugs. What a great job they did. When I walked in on Doug he was vacuuming where the wall…
Doug was amazing! Friendly and down to earth company. Will definitely be coming back
The best we’ve ever used for carpet cleaning - period! And I’m comparing this company to those we’ve used in Chicago and Naples, FL. He really cares about doing a good job - hard to find people that serious about their profession. Kudos and thank you!
Professional! friendly! carpets are wonderfully clean! We will recommend them to our friends and family!
Doug Nelson renders a professional and effective service. He is very knowledgeable about all types of carpets and rugs and the safest approach to cleaning each.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 124 | $176–$377 |
| General carpet cleaning | 120 | $164–$340 |
| Upholstery cleaning | 72 | $189–$384 |
| Pet stain & odor removal | 66 | $158–$384 |
| Area rug cleaning | 55 | $183–$453 |
