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Neptune Pressure Wash LLC

Pressure washing service · Oakland, TN · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 42 stone cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 34 Google reviews · 6 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
71%reviews answered by the owner
Oct 2026latest review

Neptune Pressure Wash LLC at a glance

Customers consistently praise the company for its punctuality, professional communication, and thorough cleaning of driveways, sidewalks, roofs, and patios. Reviewers note that the owner responds promptly to inquiries, provides reasonable pricing, and ensures high-quality results on various surfaces. With a perfect 5.0 rating from 34 reviews and no negative feedback in the provided excerpts, clients frequently express satisfaction with the service and recommend the business to others.

  • Google rating: 5.0 out of 5 from 34 reviews (100% five-star).
  • Reviews on this page: 34 Google reviews (29 with written comments, 1 with photos).
  • Owner responses: the business replied to 71% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Stone Cleaning Service serving Oakland, Tennessee.

Data from Google, last updated October 25, 2026.

Score profile vs other stone cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction98Reliability97Craft & service97Value100Momentum100Replies to reviews–Satisfaction: 98 (median 96)Reliability: 97 (median 97)Craft & service: 97 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)
Neptune Pressure Wash LLCStone Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Neptune Pressure Wash LLC: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Neptune Pressure Wash LLC: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Neptune Pressure Wash LLC: 97/100 on this factor. Category median: 96.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Neptune Pressure Wash LLC: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Neptune Pressure Wash LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 96.–
–

Bar = this company · dark tick = category median.

Star ratings

34 Google reviews we collected

  • 5 stars34100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 29 written reviews

  • Praise58100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2238%
  • Would recommend1119%
  • Staff & attitude916%
  • Speed & response916%
  • Price & value47%
  • Honesty & trust23%
  • Communication12%

What customers talk about

We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Neptune Pressure Wash did a wonderful job on my house and garage.”
  • “I will absolutely use him again, and recommend him to my friends.”
  • “I am so pleased with his professional demeanor, and his work is impeccable.”
  • “Scott, the owner showed up on time, got right to work and did an outstanding job very quickly.”
  • “…leaning under my covered patio and around the pool--very thorough and reasonable pricing-and being very careful not getting a lot of debris in the poo…”
  • “Scott is very professional, dependable and does excellent work.”
  • “Easy to work with, awesome customer service!”

People customers mention

  • Scott 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Neptune Pressure Wash LLC for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Cynthia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Neptune Pressure Wash did a wonderful job on my house and garage. Wonderful service for a great price!

Great price
Mia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend Neptune Pressure Wash! Did a great job, on my driveway and sidewalk. Easy to work with, awesome customer service! A+++++

Darryle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I used Neptune Pressure Wash for my driveway and walkway at my home. Scott, the owner showed up on time, got right to work and did an outstanding job very quickly. I have used Neptune Pressure Wash multiple times and always get the same great service and results. His equipment is always in top-notch shape. I will…

Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott (Neptune) has completed countless pressure washing jobs for me. He always shows up when scheduled and on time. His work is premium at a very competitive rate.

GinnyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Scott has found his niche. You can tell he loves what he does and knows it brings back value to what he cleans. I have used him several times and am always pleased with his work!

+ Responsiveness+ Quality+ Professionalism
AmyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great owner and they have done several jobs for us with excellent results. Fully trustworthy!

Photos

Customer reviews

5.0 ★★★★★ 34 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cynthia Owens5 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Neptune Pressure Wash did a wonderful job on my house and garage. Wonderful service for a great price!

  • Price assessment: Great price
Amy Murrah3 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an excellent job, and my driveway and sidewalk were gleaming!

  • Price assessment: Great price
Caleb Hall Real Estate, Keller Williams Realty6 reviewsTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent experience with excellent quality

Heath weaver1 reviewTotal number of Google reviews Heath has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing work!! The best customer service you could ask for….highly recommend

Mia Friend13 reviewsTotal number of Google reviews Mia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommend Neptune Pressure Wash! Did a great job, on my driveway and sidewalk. Easy to work with, awesome customer service! A+++++

Darryle Carter2 reviewsTotal number of Google reviews Darryle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I used Neptune Pressure Wash for my driveway and walkway at my home. Scott, the owner showed up on time, got right to work and did an outstanding job very quickly. I have used Neptune Pressure Wash multiple times and always get the same great service and results. His equipment is always in top-notch shape. I will definitely use Neptune Pressure Wash again. Highly recommended.

Jeff Mccall2 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott (Neptune) has completed countless pressure washing jobs for me. He always shows up when scheduled and on time. His work is premium at a very competitive rate.

Ginny TibbelsLocal Guide · 16 reviewsTotal number of Google reviews Ginny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scott has found his niche. You can tell he loves what he does and knows it brings back value to what he cleans. I have used him several times and am always pleased with his work!

  • Positive: Responsiveness, Quality, Professionalism
Response from the owner · 3 years ago

Thank you for such a nice review. Our goal is to leave all customers as satisfied as you.

Amy HowellLocal Guide · 20 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great owner and they have done several jobs for us with excellent results. Fully trustworthy!

Maureen Fraser10 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Neptune Pressure Wash did an incredible job cleaning under my covered patio and around the pool--very thorough and reasonable pricing-and being very careful not getting a lot of debris in the pool! Thank you!

Neptune Pressure Wash LLC on Google Maps →

Business details