Experts Reviews · Company report
Ness Auto Sales and Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Ness Auto Sales and Service

Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 495 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ness Auto Sales and Service is better than 91% of auto repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ness Auto Sales and Service is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Ness Auto Sales and Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ness Auto Sales and Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ness Auto Sales and Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Ness Auto Sales and Service is better than 82% of auto repair shops.A
82

Reviews for your job

Customers hired Ness Auto Sales and Service for 8 kinds of job.

Ness Auto Sales and Service for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#65 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Auto maintenance” · showing 20

Kristal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I bought my Chevrolet Equinox from Ness Autosale, they also do all my maintenance. I could not get a better experience than what they give me. Affordable, easy, and fast!

Auto maintenanceOil change
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Efficient, thorough, in a timely manner.

Reasonable priceAuto maintenanceOil changeTire rotations
Chandrika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional Service!!

Reasonable priceTransmissionAir & cabin filter replacementSteering & suspension repair
Jeri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ness has captured old time customer service and blends it in perfectly in the modern world. The ease of scheduling makes our life easier. We can call or schedule online. Ness offers a loaner car and even better, Ness will come and pick up our car for service. The staff at Ness are great to work with! I know our cars…

Reasonable priceTire rotationsVehicle InspectionBrakes
CatherineLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exceptional service, fairly priced, and done in a timely manner. And, a checklist for services to plan for next visit. I feel like I just won the car shop lottery!! Highly recommend 👌

Great priceVehicle InspectionAuto maintenanceOil change
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ness Auto has been keeping our cars running for years. They offer convent options for drop-off/pick-up or a loaner. Their advisors are friendly and honest. The work is always completed as requested in a timely manner.

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Leon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Convenient, friendly. Stand behind their work. Had an issue and they resolved it at probably big cost to them in time/materials.

Reasonable priceSteering & suspension repairAuto maintenanceBattery
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Ness always goes above and beyond! Trustworthy and extremely helpful. Thank you for your great service!

Auto maintenance
WayneLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had an ongoing process of repairing my nieces older car to repair many issues and make it safe to drive. Jason and the service team understood the goal and assisted me on breaking it down into reasonable phases. The work was explained in easy to understand language. I would recommend trusting your car repair to Ness Automotive Lodi Wisconsin!!

Reasonable priceSteering & suspension repairAuto engine diagnosticTire rotations
Terri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is awesome! And the people who work there are really great. Prompt, friendly, courteous, and SO knowledgeable.Bonus: they usually have a loaner car for me so that I am not stranded!

Auto engine diagnosticBrakesAuto maintenance
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very prompt service

TiresAuto tire replacementAuto maintenance
JudyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★

Great customer service. Office staff is knowledgeable and respectful. Service department and technicians are always helpful. Recently had major car repairs with some added issues. Ness' took care of everything for us.

Air & cabin filter replacementTiresSteering & suspension repair
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Flexible scheduling options, friendly customer service, dependable service.

Air & cabin filter replacementGeneral repairs & maintenanceAuto maintenance
AndreaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ness is amazing!!! They have taken excellent care of all of our automobiles for years!!!! I trust them like family!!!!

A/C installation & repairAir & cabin filter replacementAuto brake replacement+ Punctuality+ Quality+ Professionalism
MattLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very friendly staff!

Auto brake repairAuto brake replacementAuto maintenance
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Truly excellent customer service. I will be having all my vehicles serviced here from now on.

Auto maintenance
JonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ness is always very helpful. This was for my daighters car and there were some safety issues after I got new tires for it. They were very upfront with the issues and worked with us to make the car safe. The final bill was actually less than the estimate. I highly recommend.

Auto maintenanceAuto tire replacementBrakes
Lawrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I bought my cars from Ness and they have serviced them for many years. I would not consider going anywhere else.

Auto maintenanceAuto tire replacementBattery
Marty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful.

Air & cabin filter replacementAuto maintenance
Kristi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fast, friendly, and fair!! Always a great experience working with Ness!

Auto maintenance

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 62%Overpriced 0%Not sure 4%

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