How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORENess Auto Sales and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 495 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ness Auto Sales and Service for 8 kinds of job.
Ness Auto Sales and Service for oil change
Clear ✕All 101 Google reviews tagged “Oil change” · showing 40
I bought my Chevrolet Equinox from Ness Autosale, they also do all my maintenance. I could not get a better experience than what they give me. Affordable, easy, and fast!
Efficient, thorough, in a timely manner.
Exceptional Service!!
Great service and fair prices.
Excellent service. Scott kept me informed at every step in the process and made sure I had a loaner car delivered when they came to pick my car up for repairs
Ness has captured old time customer service and blends it in perfectly in the modern world. The ease of scheduling makes our life easier. We can call or schedule online. Ness offers a loaner car and even better, Ness will come and pick up our car for service. The staff at Ness are great to work with! I know our cars…
Always professional, great work done at a fair price. We must support our local businesses.
Great work and communication.
As always Chris & service staff at Ness were so great …picking ip my vehicle for service & routine checks done in record time ! They never disappoint!
Staff was very friendly and accommodating. Got me in quickly when I needed it taken care of right away. I will definitely use them again!
I stopped in to get appt. for an oil change and they were able to see my Edge that same day and gave me a loaner car. I also was able to get a Gasoline Direct Injection service done. Really appreciate Ness! Thx guys!!
Exceptional service, fairly priced, and done in a timely manner. And, a checklist for services to plan for next visit. I feel like I just won the car shop lottery!! Highly recommend 👌
Thank you for taking great care of our vehicle and keeping it updated with what it needs. Appreciate your friendliness and expertise.
Ness always adapts to my work schedule and accommodates my needs! Work is always done well and a reasonable price!
Ness Auto has been keeping our cars running for years. They offer convent options for drop-off/pick-up or a loaner. Their advisors are friendly and honest. The work is always completed as requested in a timely manner.
The service team always works hard to get things done and is understanding of your schedule.
Convenient, friendly. Stand behind their work. Had an issue and they resolved it at probably big cost to them in time/materials.
Service staff are very attentive and don’t press for additional services, instead they simply make you aware of potential issues. Supportive team that makes each customer feel welcome.
Was here to change oil the other day. Reasonable price. Smooth and positive experience. Everyone is friendly and helpful. Nice and clean waiting area with a TV. Got my car back in time. Overall, great service!
Great service! Went in when they opened and they were able to install new battery so I could get to work on time!! They even delivered my car to my home!
Another good experience with Ness. Thanks!
I have had an ongoing process of repairing my nieces older car to repair many issues and make it safe to drive. Jason and the service team understood the goal and assisted me on breaking it down into reasonable phases. The work was explained in easy to understand language. I would recommend trusting your car repair to Ness Automotive Lodi Wisconsin!!
I was happy to find a local shop to get my oil changed while I waited. I have a Mini Cooper and not everyone works on those, so this was nice. I did especially like the report with accompanying photos!
Great folks to work with, honest and friendly with reasonable prices.
I get such fantastic customer service from all the staff.
Great customer service as always!
I've used Ness multiple times for three of my vehicles. Every interaction and work completed was outstanding. The staff is always great to work with and informative of the best options to complete the repair without judgement or pressure. They always meet or exceed commitment times, and if it has to adjust, they…
Never have an issue. Drop the car off and pick it when it's done. The staff is friendly and helpful.
I was a long time customer and had always received quality and trustworthy service. But at my last oil change my coolant cap wasn't put on all the way. My engine overheated on the interstate and I missed an important meeting. Mistakes happen but I was disappointed with how it was addressed. Other than that they provide good service and a good price.
Great family business
Ness has always been a great place to work with. Excellent service.
Always a great experience at Ness’s! Highly recommend!
Your service is great...always has been!
Great customer service. Office staff is knowledgeable and respectful. Service department and technicians are always helpful. Recently had major car repairs with some added issues. Ness' took care of everything for us.
Always very pleasant employees. Very pleased with the service
Flexible scheduling options, friendly customer service, dependable service.
Ness is amazing!!! They have taken excellent care of all of our automobiles for years!!!! I trust them like family!!!!
Very professional, personable and knowledgeable experience!
All staff is always friendly and reliable.
High customer service level and very accommodating....highly recommended!!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 100 | — |
| Brakes | 39 | — |
| Vehicle Inspection | 35 | — |
| Tire rotations | 32 | — |
| Auto maintenance | 30 | — |
| Auto tire replacement | 24 | — |
| Tires | 24 | — |
| Steering & suspension repair | 21 | — |
