How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORENess Auto Sales and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 495 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ness Auto Sales and Service for 8 kinds of job.
Ness Auto Sales and Service for oil change
Clear ✕All 101 Google reviews tagged “Oil change”
I bought my Chevrolet Equinox from Ness Autosale, they also do all my maintenance. I could not get a better experience than what they give me. Affordable, easy, and fast!
Efficient, thorough, in a timely manner.
Exceptional Service!!
Great service and fair prices.
Excellent service. Scott kept me informed at every step in the process and made sure I had a loaner car delivered when they came to pick my car up for repairs
Ness has captured old time customer service and blends it in perfectly in the modern world. The ease of scheduling makes our life easier. We can call or schedule online. Ness offers a loaner car and even better, Ness will come and pick up our car for service. The staff at Ness are great to work with! I know our cars…
Always professional, great work done at a fair price. We must support our local businesses.
Great work and communication.
As always Chris & service staff at Ness were so great …picking ip my vehicle for service & routine checks done in record time ! They never disappoint!
Staff was very friendly and accommodating. Got me in quickly when I needed it taken care of right away. I will definitely use them again!
I stopped in to get appt. for an oil change and they were able to see my Edge that same day and gave me a loaner car. I also was able to get a Gasoline Direct Injection service done. Really appreciate Ness! Thx guys!!
Exceptional service, fairly priced, and done in a timely manner. And, a checklist for services to plan for next visit. I feel like I just won the car shop lottery!! Highly recommend 👌
Thank you for taking great care of our vehicle and keeping it updated with what it needs. Appreciate your friendliness and expertise.
Ness always adapts to my work schedule and accommodates my needs! Work is always done well and a reasonable price!
Ness Auto has been keeping our cars running for years. They offer convent options for drop-off/pick-up or a loaner. Their advisors are friendly and honest. The work is always completed as requested in a timely manner.
The service team always works hard to get things done and is understanding of your schedule.
Convenient, friendly. Stand behind their work. Had an issue and they resolved it at probably big cost to them in time/materials.
Service staff are very attentive and don’t press for additional services, instead they simply make you aware of potential issues. Supportive team that makes each customer feel welcome.
Was here to change oil the other day. Reasonable price. Smooth and positive experience. Everyone is friendly and helpful. Nice and clean waiting area with a TV. Got my car back in time. Overall, great service!
Great service! Went in when they opened and they were able to install new battery so I could get to work on time!! They even delivered my car to my home!
Another good experience with Ness. Thanks!
I have had an ongoing process of repairing my nieces older car to repair many issues and make it safe to drive. Jason and the service team understood the goal and assisted me on breaking it down into reasonable phases. The work was explained in easy to understand language. I would recommend trusting your car repair to Ness Automotive Lodi Wisconsin!!
I was happy to find a local shop to get my oil changed while I waited. I have a Mini Cooper and not everyone works on those, so this was nice. I did especially like the report with accompanying photos!
Great folks to work with, honest and friendly with reasonable prices.
I get such fantastic customer service from all the staff.
Great customer service as always!
I've used Ness multiple times for three of my vehicles. Every interaction and work completed was outstanding. The staff is always great to work with and informative of the best options to complete the repair without judgement or pressure. They always meet or exceed commitment times, and if it has to adjust, they…
Never have an issue. Drop the car off and pick it when it's done. The staff is friendly and helpful.
I was a long time customer and had always received quality and trustworthy service. But at my last oil change my coolant cap wasn't put on all the way. My engine overheated on the interstate and I missed an important meeting. Mistakes happen but I was disappointed with how it was addressed. Other than that they provide good service and a good price.
Great family business
Ness has always been a great place to work with. Excellent service.
Always a great experience at Ness’s! Highly recommend!
Your service is great...always has been!
Great customer service. Office staff is knowledgeable and respectful. Service department and technicians are always helpful. Recently had major car repairs with some added issues. Ness' took care of everything for us.
Always very pleasant employees. Very pleased with the service
Flexible scheduling options, friendly customer service, dependable service.
Ness is amazing!!! They have taken excellent care of all of our automobiles for years!!!! I trust them like family!!!!
Very professional, personable and knowledgeable experience!
All staff is always friendly and reliable.
High customer service level and very accommodating....highly recommended!!!
Always great customer service! Very honest, friendly and accommodating. I have been going to Ness for years and have always had a great experience.
Always accommodating and helpful! Thank you for making service to our vehicle an easy event.
Very friendly and they inform you of what is wrong and the cost before they do the work.
Very friendly staff!
Very professional and knowledgeable. They have a nice waiting room with WiFi. I will definitely go back.
Always do great work, fair prices, appts scheduled quickly, and communication is super.
Always happy with the work they do on my vehicles. Honest and reasonable! Very accommodating with either giving transportation to my house and/or picking up or delivering my vehicle. Another reason I love living in a small town ! Local business that treats their clients right! Highly recommend!
Not having to leave the house is a amazing service. We had our grandkids so we didn't have to load them all up and do the regular dropoff drill. The all point inspection is so helpful and I like to see the report you provide. Keep it up
Excellent service, easily scheduled. Thorough inspection with detailed report.
Ness is always very helpful. This was for my daighters car and there were some safety issues after I got new tires for it. They were very upfront with the issues and worked with us to make the car safe. The final bill was actually less than the estimate. I highly recommend.
Also provide estimates for future work.
Always great service and fair prices!
Always have great service.
Quick appointment obtained and prompt service performed by a friendly staff! They did the free 34 point inspection also and did not find any concerns that needed to be addressed or oversold like other repair shops!
I needed to leave for the weekend and was able to drop off my vehicle for all services to be performed. I received notifications about what needed to be fixed. Was able to pick up my vehicle on Sunday night and completed my transaction online. Very happy with the ease of getting my brakes repaired and not having to stop what I needed to get done.
Very friendly and efficient
Prompt and courteous service 😊
Very timely and online scheduling works great
Ness is always very accommodating. They pick my vehicle up for me and return it as well. A service I appreciate.
Great service close to home.
Everyone here is always friendly and professional! Have always done their utmost to fit us in for an appointment that works with our schedule. After our latest oil change were happy to find floor mats vacuumed and the squeaky hinges on the truck tailgate oiled. Definitely recommend!
Ness is our go-to mechanic. Our most recent experience saved us over $400 because of their conscientious mechanics who discovered something didn’t need to be fixed but another thing did need to be fixed. It’s that kind of conscientious care that brings us back to Ness every time.
These guys were great! They gave me an estimate and after I accepted they told me when they could have the work done. When I told them I had a conflict and that I needed the truck earlier than they told me it would be ready, they told me that one way or another they would have it ready for me. They had it ready…
I have so much confidence in the work that Ness does, and every employee treats you with kindness and respect. I would always be worried about taking my car in to places because it’s hard to find someone you trust, but now I feel very secure because they treat me and all their customers fairly and honestly and perform great and solid work. We love Ness!
I have been getting my oil changed with Ness Auto the last couple years, I have always had an overall good experience, little hiccups were easily handled professionally, and I will continue to go to them. It's really nice they offer a free rental, I can go drop my car off the night before and grab the rental so I…
Great customer service and they go above and beyond what a auto shop has ever done for our family!
Always excellent service. Thanks for being reliable and trustworthy.
Air filter, oil filter, courtesy inspection. Ness Auto and Lodi is the absolute best place to go for excellent service, keeping me aware of what’s coming up in the future as well as the best service of all - When they pick up my car at my house, bring it to the dealer and then they bring it back to my house. I…
They came to my place to get my car and delivered it when it was done. All at a reasonable and better price than everywhere else I've had it done at. You get better and more service here than you do anywhere else.
Recommendation for services needed
Fast service
I’m really happy with my auto service at Ness. They had me in and out in a jiffy and cost less than the oil change places Madison .
Everyone was courteous. On time, informed me that I will be due for brakes. Great people to do business with.
All I needed was an oil change and it was successful, what was unmatched though was the customer service. It is nice to come back to Lake Wisconsin area and find the same quality service my grandmother received bringing her vehicles here when I was a kid.
Ness always finds time to squeeze in their customers and does their best to provide loaner cars. They also will pick your vehicle up for free and drop it back off. Their prices are always a bit cheaper than their competitors and I always am confident bringing our cars to them.
Awesome staff!! Very knowledgeable and very good explaining service performed and service that could be done.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 100 | — |
| Brakes | 39 | — |
| Vehicle Inspection | 35 | — |
| Tire rotations | 32 | — |
| Auto maintenance | 30 | — |
| Auto tire replacement | 24 | — |
| Tires | 24 | — |
| Steering & suspension repair | 21 | — |
