How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORENess Auto Sales and Service
Windsor, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #203Position by Experts Score among all companies we track in this category. of 809 auto repair shops · 4.9★ from 495 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Ness Auto Sales and Service for 8 kinds of job.
Ness Auto Sales and Service for steering & suspension repair
Clear ✕All 21 Google reviews tagged “Steering & suspension repair”
Great explanation of my alignment issues. Good customer communication.
Exceptional Service!!
Courteous people behind the counter. Pointed out a problem during their inspection which, if not fixed could have landed me on the side of the road
This is the best auto service experience I’ve ever had. I was expecting to be told. I had to replace an expensive part which could be very expensive and I was expecting that, but it turned out. It was something not at all expensive other automotive services would’ve told me to replace the expensive part. I will…
The most honest automotive service shop I’ve ever dealt with. I was expecting to have to replace an expensive part and they told me it wasn’t necessary. Other automotive shops would’ve said it needed to be replaced just to make extra money. I am truly impressed with their honesty and would highly recommend them
Convenient, friendly. Stand behind their work. Had an issue and they resolved it at probably big cost to them in time/materials.
The crew at Ness is very friendly and professional . The repairs were completed in a very timely fashion. Communication before, during, and after was a breeze! Vehicle pickup, drop off, and loaner car are very convenient perks that are available. Thanks!
I have had an ongoing process of repairing my nieces older car to repair many issues and make it safe to drive. Jason and the service team understood the goal and assisted me on breaking it down into reasonable phases. The work was explained in easy to understand language. I would recommend trusting your car repair to Ness Automotive Lodi Wisconsin!!
Always have great experience when working with Ness Auto. They make getting your vehicle in the shop convenient, give prompt updates and great communication. The work is done fast and you’re back on the road in no time. Thank you guys!
The good people at Ness auto have helped us out multiple times. They are very knowledgeable always courteous and professional. Whether it’s routine maintenance, a mechanical issue or we need new tires we always call them first.
Every effort was made to take care of our auto needs. Personal service was excellent.
Prompt service and friendly business. Very detailed information and not pushy with trying to upsell your visit. Would highly recommend the business to anyone. Thanks for the great service. Great at diagnosing electrical misfunction and getting it fixed in a timely manner. And, I love the loaner vehicles.…
Amazing service my Altima runs like a dream amazing service will come here for future needs
Great customer service. Office staff is knowledgeable and respectful. Service department and technicians are always helpful. Recently had major car repairs with some added issues. Ness' took care of everything for us.
Ness is amazing!!! They have taken excellent care of all of our automobiles for years!!!! I trust them like family!!!!
The boys at Ness Auto are always there when you need them. I've been a customer for over 30 years! Outstanding service counter staff. They will go out of their way to help you! Always the best recommendations from the Ness boys! I started getting my automotive needs taken care of by the Dad and Uncles!!
Great customer service and they go above and beyond what a auto shop has ever done for our family!
This place is simply amazing. The Ness business as a whole is so nice and calm and inviting. When I brought my car in the first time, they told me how much it would cost to get what I needed done. We made an appointment. The next time I brought my car back, they fixed it. They took it for a test drive to make sure…
They got me in last minute for a big problem! So professional and efficient. Also had a loaner car which was very helpful!!! Thank you
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 100 | — |
| Brakes | 39 | — |
| Vehicle Inspection | 35 | — |
| Tire rotations | 32 | — |
| Auto maintenance | 30 | — |
| Auto tire replacement | 24 | — |
| Tires | 24 | — |
| Steering & suspension repair | 21 | — |
