Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts

Experts Reviews · Company report
Net Solutions and Security LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Net Solutions and Security LLC

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 35 home automation installers · 4.9★ from 211 Google reviews

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Report card

Percentile vs other home automation installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Net Solutions and Security LLC is better than 98% of home automation installers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Net Solutions and Security LLC is better than 96% of home automation installers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Net Solutions and Security LLC is better than 99% of home automation installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Net Solutions and Security LLC is better than 100% of home automation installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Net Solutions and Security LLC is better than 100% of home automation installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Net Solutions and Security LLC is better than 43% of home automation installers.C
43

Reviews for your job

Customers hired Net Solutions and Security LLC for 2 kinds of job.

Net Solutions and Security LLC for security cameras

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Security cameras”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Security cameras” · showing 20

LukeLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had NSS take care of my security needs for years. Minhkhoi and Kevin just finished up another project and it turned out great!

InstallationSecurity cameras
Crystal12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you Jared and Kevin for getting our camera up and going! Yall were amazing to work with!

InstallationSecurity cameras
Anne-MarieLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can't say enough good things about NSS. They recently installed cameras at one of my properties, and the entire experience was excellent from start to finish. Vito was onsite for the installation and was quick, efficient, professional, and incredibly helpful throughout the process. He made sure everything was…

Great priceInstallationSecurity cameras
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jared and Ben did great!

Not sureSecurity cameras
Jordan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jared was friendly, professional, thorough, and efficient in switching over our dated amenity access system to Brivo. We even had a resident come up to try a FOB during install and though it didn't open at the moment, he troubleshot the issue right away and triple checked to make sure things worked before wrapping…

Reasonable priceInstallationSecurity cameras
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jared was great!

Security cameras
Emory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jared discovered several issues upon inspection of the gate alarms and camera system and corrected the problems promptly.

Security camerasService not listed
Antonio10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jared was awesome! Super respectful and efficient!

Security cameras
HOTLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alfredo and Kevin did a great job on our surveillance cameras! They were very professional and performed the work quickly. As well, they left no mess for me to clean up.

Great priceInstallationSecurity cameras
BethanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service staff! Kevin and Alfredo went above and beyond during installation.

Great priceInstallationSecurity cameras
JanahLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cleveland Arnold was an immense help! Great company, white glove hospitality! Their end goal is complete customer satisfaction.

InstallationSecurity cameras
DonaldLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been working with NSS ever since we took over management of this community. Ethan, Ben, Jacky, & Celine are always quick to assist and get someone out when there is an issue. Jared is often on the scene when the order is placed and often resolves the problem quickly or is able to get us scheduled for any detailed…

Reasonable priceInstallationSecurity camerasService not listed
Christy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jared was on site again today for our quarterly service...he is always a pleasure to deal with. He is detailed, knowledgable and, efficient.

Reasonable priceSecurity cameras
Earl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Gerry came out and got our NDVR working again and replaced our malfunctioning keypad in short order. When he was done, he thoroughly tested both systems. Gerry was very kind and thoughtful to boot!

Not sureInstallationSecurity cameras
Cheyenne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sam and David were fantastic! Thank you for getting all of our cameras installed for the community. Your professionalism and attention to detail made the process smooth and efficient. Highly appreciate your hard work!

InstallationSecurity cameras
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time working with the Net Solutions team Chris, Jacob, and Tim and was impressed with there can do mentality and willingness to come up with creative solutions to an issue. Thanks again for your help.

InstallationSecurity cameras
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jared fixed my down camera and set me up so I get notifications from the system and can stop paying for all My Q garage and ring camera notifications.

Security cameras
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jared did grate , awesome help

Security cameras
Barrett9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jared did great!

InstallationSecurity cameras
Alissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jared did a great job fixing our camera on campus!

Security cameras

Show more security cameras reviews (22 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 44%Overpriced 0%Not sure 19%

Jobs customers hired them for

JobReviewsCategory typical
Security cameras42—
Installation40—

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