11/10 experience renting with New England Audio Rental. Smooth pick up, smooth drop off and they gave great equipment in amazing condition.

New England Audio Rental
New England Audio Rental at a glance
New England Audio Rental holds a 5/5 Google rating from 53 reviews, with the owner replying to 21% of them. Customers frequently cite punctuality, flexible communication, and reasonable pricing for audio and video equipment rentals. Recurring themes include smooth pickup and drop-off processes, well-maintained gear, and helpful on-site setup support for various events. No common criticisms appear in the provided excerpts, as all reviews are five stars.
- Google rating: 5.0 out of 5 from 53 reviews (98% five-star).
- Reviews on this page: 53 Google reviews (43 with written comments).
- Owner responses: the business replied to 21% of reviews.
- Most recent review: October 5, 2026.
- Service: Wedding Rental serving Boston, Massachusetts.
Data from Google, last updated October 25, 2026.
Score profile vs other wedding rentals
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
53 Google reviews we collected
- 5 stars5298%
- 4 stars12%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
- Praise76100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2229%
- Would recommend1418%
- Speed & response1317%
- Price & value1013%
- Quality & results79%
- Communication79%
- Honesty & trust34%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, friendly, and easy to work with - highly recommend!”
“Their technology worked exactly as described, and we are really looking forward to having them as our go-to audio/visual team for future events.”
“Val had is up and running in no time and our meeting went off without a hitch!”
“The equipment was easy to operate, they were reasonably priced and Val was a pleasure to work with.”
“Val and his team did a great job of listening, recommending and installing the equipment.”
“Got my case a bit late but they kept in communication with me the whole time.”
“Val is very professional, quick in communicating back and reliable.”
People customers mention
- Val 10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
11/10 experience renting with New England Audio Rental. Smooth pick up, smooth drop off and they gave great equipment in amazing condition.
I worked with Val at New England Audio Rental to set up an AV system for a fundraiser for a local non-profit. The venue made things a bit complicated because the event was held at a local restaurant so we weren't sure how things were going to look once the tables and chairs came out. There was a lot of last minute…
Pleasure getting to know Val and the team at New England Audio Rental. They’ve got a ton of great gear - from JBL speakers, DLive consoles, Axient Digital systems, Allen & Heath mixers, stage decking, CDJs, TVs, projectors, and uplighting. Really well-equipped for any type of event. Professional, friendly, and easy to work with - highly recommend!
Val had is up and running in no time and our meeting went off without a hitch!!!!! Highly recommend!!!
We hired NEAR for our non-profit's outdoor event in May, and they blew us away with their professionalism, capability, and positive attitudes. They handled challenges calmly and kept all of us laughing despite the stress of our event. Their technology worked exactly as described, and we are really looking forward to…
Got my case a bit late but they kept in communication with me the whole time. Definitely will be ordering from them.
Photos
Customer reviews
5.0 ★★★★★ 53 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I worked with Val at New England Audio Rental to set up an AV system for a fundraiser for a local non-profit. The venue made things a bit complicated because the event was held at a local restaurant so we weren't sure how things were going to look once the tables and chairs came out. There was a lot of last minute decision making that had to happen and Val was super flexible in helping me decide where one of the monitors should go, how to set up the AV tech table, etc. I really appreciate the hard work and flexibility! The event went great and we are so appreciative of the fantastic equipment and support we received from New England Audio Rental! Thanks!
Pleasure getting to know Val and the team at New England Audio Rental. They’ve got a ton of great gear - from JBL speakers, DLive consoles, Axient Digital systems, Allen & Heath mixers, stage decking, CDJs, TVs, projectors, and uplighting. Really well-equipped for any type of event. Professional, friendly, and easy to work with - highly recommend!
Val had is up and running in no time and our meeting went off without a hitch!!!!! Highly recommend!!!
We hired NEAR for our non-profit's outdoor event in May, and they blew us away with their professionalism, capability, and positive attitudes. They handled challenges calmly and kept all of us laughing despite the stress of our event. Their technology worked exactly as described, and we are really looking forward to having them as our go-to audio/visual team for future events. Thank you, Val and NEAR team!!
Got my case a bit late but they kept in communication with me the whole time. Definitely will be ordering from them.
Great people amazing service. I rented some equipment from them for my wedding. they brought the equipment out to my wedding that was over an hour away and set everything up. I can only say great things about New England Audio Rental. If I could give them a higher rating than 5 stars I would.
Woooow! What a great service, equipment, and experience. My team from Toronto booked a full AV setup with NE audio, and it exceeded every expectation. Incredible professionalism, flexibility, and prices. Will definitely be booking for any other workshops.
I'm a wedding/ event DJ who has used New England Audio Rental in the past when I needed more uplights or a full set of uplights for multiple weddings. Val is very professional, quick in communicating back and reliable. Does timely drop-offs, setup and pickups. I highly recommend this business!
Responsive, thorough, and a pleasure to work with.
Business details
- Address: 434 Massachusetts Ave, Boston, MA 02118
- Phone: (617) 347-1818
- Website: newenglandaudiorental.com
- Service area: Boston, MA