Experts Reviews · Company report
New England Tree Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

New England Tree Experts

Worcester, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 61 stump removal services · 5.0★ from 142 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New England Tree Experts is better than 99% of stump removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New England Tree Experts is better than 99% of stump removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New England Tree Experts is better than 100% of stump removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New England Tree Experts is better than 100% of stump removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New England Tree Experts is better than 100% of stump removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New England Tree Experts is better than —% of stump removal services.–
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Reviews for your job

Customers hired New England Tree Experts for 5 kinds of job.

New England Tree Experts for tree removal

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Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 45

All 56 Google reviews tagged “Tree removal” · showing 20

JLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

New England Tree Experts are an amazing company. very professional and courteous. My neighbors tree fell on our home and New England Tree was out the next day to take down the remaining tree, part of our tree. The cleanup is perfect. Highly recommend !!

Tree removal+ Responsiveness+ Punctuality+ Quality
Yoon-SangLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is a great company. They work very efficiently and professionally.

Tree stump grindingTree stump removalTree removal+ Quality+ Professionalism
Sharon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

From my initial email through to the day of service, Greg was very prompt and professional. We'd hired him to remove one tree and to prune another. While he and his crew were here, we asked him to quote us on pruning a bunch of trees in our backyard and removing another. He not only quoted us on the spot, but he…

Tree removalTree trimming & pruning
video14031 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional. Responded immediately for my request for an estimate to have a very tall, dying tree removed. Due to location of tree it required use of a crane. I wasn't home the day the work was done. When I returned, the tree was gone and there was no sign that anyone had even been in my yard. Everything was…

Tree removal+ Responsiveness+ Professionalism
WendyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg and his crew arrived exactly on time and set up their equipment carefully and professionally. The job was done quickly, efficiently and safely. I would highly recommend New England Tree Experts.

Tree removalTree trimming & pruning
Annmarie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

New England Tree Experts far exceeded my expectations from the get go. Greg was on time for our first meeting and incredibly thorough with his estimate and his timeframe to schedule the tree work. He explained his recommendations, the process, his equipment needs for the job, exactly what he would do and how long…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The crew was very professional and efficient. They checked with us each step of the way to make sure it was done to our expectations.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg from New England Tree Experts has been responsive, timely, did an outstanding job… again! My parents hired him years ago, and then we did for our last house. We had a large branch fall from maybe 100 ft and crashed into our shed. The crane and crew showed up early, did a highly professional job and left our…

Cabling & bracingTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg and his staff removed 3 of our 60 foot spruce trees. They were patient with a nervous homeowner, efficient in their operation, cleaned up everything and didn’t damage my gardens, shed, driveway or home in the process. They completed the job in record time. Everyone that I interacted with was professional in…

Tree removal+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simply amazing. We had two very large trees, an oak and a maple, with many limbs and difficult access from houses and wires. From the work prep, property protection, tree removal and chipping, and complete clean-up it was all coordinated and expertly executed with great style and speed. These guys are real pros, I…

Tree removalTree stump grinding+ Quality+ Professionalism
Drena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Greg and New England Tree Experts did an amazing job taking down a large tree for me. Greg was responsive and more tham helpful with all my questions/concerns. The crew was skilled, professional and well-corridinated. Clean up was thourough, they left my yard and street spotless.

Tree removal+ Responsiveness+ Quality+ Professionalism
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

New England Tree Removal was excellent! I had 2 huge pine trees removed from my yard. The crew worked diligently to get the job done! I highly recommend Greg Gicas and team!🌲🌲

Tree removal+ Responsiveness+ Punctuality+ Quality
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our experience with New England Tree Experts was excellent! They removed a dead tree and pruned several other trees around our property. Greg and his crew were great to work with and accomplished more than we expected in the time that was quoted. We highly recommend New England Tree Experts and will contact them for future tree work.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Georgina14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are very pleased with the work that was performed. Greg's team is very professional and courteous. Best of all the clean up is terrific.

Tree stump removalTree removalTree stump grinding
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg and his team were exceptional every step of the way. He arrived on time with his crew and removed five huge trees with ease and without any difficulty at all . Was amazing to watch. Everything they did was seamless. AAA service from beginning to end. Thank you Greg

Tree removal+ Responsiveness+ Punctuality+ Quality
Gina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, left yard clean and free all branches and debris.

Tree removal
ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Greg and his team were extremely professional and knew exactly what they were doing I had a group of pine that are very hard to remove due to multiple factors and Greg knew exactly how to go about the tree removal I was confident that his team could do it and they showed up right on time and executed the job perfectly

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Francis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional service. Fair pricing would definitely use again. The crew was efficient and left area clean.

Tree removal
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

NE Tree Experts are a well-oiled machine. Greg was extremely responsive and professional. We had 3 large evergreens trimmed to 12' from the ground and 2 lilac trees cut and removed. They were finished in 30 minutes and left zero evidence at the scene. Very well done and we will use them again!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I watched New England Tree experts remove trees from my neighbors yard earlier this year so I knew what they were capable of when I hired them to do ours. After what they did for us I am convinced they are the best in the business. From beginning to end it was something everyone should see before selecting a tree…

Tree removal+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 86%Overpriced 0%Not sure 0%

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